Overall we really enjoyed our stay in the hotel. The service from the bar staff and particularly the girl that got our food order was excellent, she was so friendly and so helpful We stayed in a family room and really good size

The hotel itself is beautiful and immaculately clean, but it was the incredible staff who made my stay memorable. They were all wonderful, and Fi-fi at reception was particularly outstanding. I had made a mistake with my booking, and she went above and beyond to help me resolve it quickly and efficiently. Her kindness and professionalism were greatly appreciated and set the tone for the rest of my very enjoyable stay. My thanks to all.

Our room had milk glass windows, so we could not see anything and there was som kind of ventilation or air conditioning shaft humming for the better part of the night (kitchen?) Service at breakfast was inattentive, could not even order hot beverage until I had almost finished my meal. The breakfast buffet offered a decent range and was well set up, so that one did not have to wait but replenishment e.g. orange juice was slowish. On one occasion our room had not been done at all (despite us being away from 9am to 10pm. On most days nothing beyond towel replacement had been done in the bathroom, so no cleaning of surfaces, floors or the toilet. As for the carpet, it was hard to tell if it had been hoovered. The surroundings were nice, convenient car park with easy to park bays. Pleasant bar with good service. The restaurant served good dinner with nice and attentive waiting personell but the atmosphere of the room itself was very impersonal, cool and uninviting.

Our room had milk glass windows, so we could not see anything and there was som kind of ventilation or air conditioning shaft humming for the better part of the night (kitchen?) Service at breakfast was inattentive, could not even order hot beverage until I had almost finished my meal. The breakfast buffet offered a decent range and was well set up, so that one did not have to wait but replenishment e.g. orange juice was slowish. On one occasion our room had not been done at all (despite us being away from 9am to 10pm. On most days nothing beyond towel replacement had been done in the bathroom, so no cleaning of surfaces, floors or the toilet. As for the carpet, it was hard to tell if it had been hoovered. The surroundings were nice, convenient car park with easy to park bays. Pleasant bar with good service. The restaurant served good dinner with nice and attentive waiting personell but the atmosphere of the room itself was very impersonal, cool and uninviting.

The room was not cleaned properly I found some finger prints around bath and Mosquitoes in the bath

The room was not cleaned properly I found some finger prints around bath and Mosquitoes in the bath

Totally comfortable for all our three generations.

Totally comfortable for all our three generations.