Good spot. Great if you only want somewhere to sleep and shower

Good spot. Great if you only want somewhere to sleep and shower

I was pleasantly surprised by how spacious and comfortable the room and space around was. The bed was so soft and late check out an absolute dream. Thankyou

I was pleasantly surprised by how spacious and comfortable the room and space around was. The bed was so soft and late check out an absolute dream. Thankyou

I dont even know where to begin with reviewing this horrific experience we had at this property. The house is NOT a luxury booking, and should never be listed for the price it is. The host is uncontactable before, during or after the stay. The accommodation is unsafe and not secure. There is no parking on site, and the rest of the shared space is a glorified hostel. We "checked in" without anyone on site and after seeing what we walked into, we called Expedia and said we could not leave our family here. They said it was up to the host to honor a refund. We tried calling, messaging, dm'ing on social and emailing with no response either. I spent that evening driving around with my three young children in tears looking for somewhere else to stay after an 8 hour travel day in peak holiday period. They charged us almost 1k a night for a scam. We received an email the next day saying they refused to refund us. And Expedia said, that was all they could do. The next day we went back to the accommodation and saw that there were people living in it, and it was listed as booked online. We confirmed this with the guests. Not only is this highly illegal but immoral and disgusting that Expedia and this host could allow this to happen. We are still fighting them on our refund. I will not stand by and allow anyone else to be scammed like we were for something this despicable. Shame on you Azur.

I dont even know where to begin with reviewing this horrific experience we had at this property. The house is NOT a luxury booking, and should never be listed for the price it is. The host is uncontactable before, during or after the stay. The accommodation is unsafe and not secure. There is no parking on site, and the rest of the shared space is a glorified hostel. We "checked in" without anyone on site and after seeing what we walked into, we called Expedia and said we could not leave our family here. They said it was up to the host to honor a refund. We tried calling, messaging, dm'ing on social and emailing with no response either. I spent that evening driving around with my three young children in tears looking for somewhere else to stay after an 8 hour travel day in peak holiday period. They charged us almost 1k a night for a scam. We received an email the next day saying they refused to refund us. And Expedia said, that was all they could do. The next day we went back to the accommodation and saw that there were people living in it, and it was listed as booked online. We confirmed this with the guests. Not only is this highly illegal but immoral and disgusting that Expedia and this host could allow this to happen. We are still fighting them on our refund. I will not stand by and allow anyone else to be scammed like we were for something this despicable. Shame on you Azur.

It was the perfect stay

It was the perfect stay

The room itself is lovely, I note there is minimal soundproofing and a lot of shared common areas, it is important to know that the hotel allows parties so if you are a light sleeper (like me) don't stay here unless you plan on spending your nights listening to other visitors' drunken midnight conversations and stomping around.

The room itself is lovely, I note there is minimal soundproofing and a lot of shared common areas, it is important to know that the hotel allows parties so if you are a light sleeper (like me) don't stay here unless you plan on spending your nights listening to other visitors' drunken midnight conversations and stomping around.

Perfect place for couples - away from the main town and has nice side streets to cut down onto the beach. Pool is beautiful and the family that runs it, is lovely.

Perfect place for couples - away from the main town and has nice side streets to cut down onto the beach. Pool is beautiful and the family that runs it, is lovely.

Very quirky but very comfortable. Very friendly owners. Good location.

Very quirky but very comfortable. Very friendly owners. Good location.

The worst stay after nearly 2 months travelling Australia. All these things have been brought up, but nothing happened so far apart from replys of the same person who is responsible for the mess and accousing us from lying. Good thing, pictures do not lie.... Up to this day no reply from owner/manager. A short list: The toilet rim was covered in Sh**, no idea how this could not have been seen by the cleaner. There was a syringe still lying in the bathroom. The safe was broken and the sink would not drain for hours, hence we had to clean our teeth in the shower. Once we got hold of the receptionist-manager she did clean the dirt, but the toilet wasn’t clean still. Also, she apparently put a liquid into the drainage - which made no difference at all. A broken jar in the kitchen caused my partner with a small eye injury, which had to be checked and medicine was required. We also mentioned this and no one even offered to reimburse the doctors fee or anything at all. We also mentioned our issues to the apparent brother of the manager (who told us his brother/owner was overseas) who said he would get in touch, which never happened so far. He also admitted that they were not satisfied with the current receptionist/manager. We also wrote a complaint e-mail which was answered saucily by the same receptionist/manager who was no help in the first place. Spare your time and money and stay at any other place in Byron. We have no idea how they achieved such good rating.

The worst stay after nearly 2 months travelling Australia. All these things have been brought up, but nothing happened so far apart from replys of the same person who is responsible for the mess and accousing us from lying. Good thing, pictures do not lie.... Up to this day no reply from owner/manager. A short list: The toilet rim was covered in Sh**, no idea how this could not have been seen by the cleaner. There was a syringe still lying in the bathroom. The safe was broken and the sink would not drain for hours, hence we had to clean our teeth in the shower. Once we got hold of the receptionist-manager she did clean the dirt, but the toilet wasn’t clean still. Also, she apparently put a liquid into the drainage - which made no difference at all. A broken jar in the kitchen caused my partner with a small eye injury, which had to be checked and medicine was required. We also mentioned this and no one even offered to reimburse the doctors fee or anything at all. We also mentioned our issues to the apparent brother of the manager (who told us his brother/owner was overseas) who said he would get in touch, which never happened so far. He also admitted that they were not satisfied with the current receptionist/manager. We also wrote a complaint e-mail which was answered saucily by the same receptionist/manager who was no help in the first place. Spare your time and money and stay at any other place in Byron. We have no idea how they achieved such good rating.

It was my birthday trip.we were very satisfied with this luxry resort. Maybe nexttime i will stay again here

It was my birthday trip.we were very satisfied with this luxry resort. Maybe nexttime i will stay again here

With only 6 rooms it was less like a hotel. Room was very spacious and the bed was very comfortable. The communal kitchen area was a wonderful addition where there was complimentary juices, coffee tea etc and breakfast items. Complimentary Netflix was a great bonus. would have loved to use the spa but was covered so figured not working and no one to ask. Overall a cool place to stay. Would stay again

With only 6 rooms it was less like a hotel. Room was very spacious and the bed was very comfortable. The communal kitchen area was a wonderful addition where there was complimentary juices, coffee tea etc and breakfast items. Complimentary Netflix was a great bonus. would have loved to use the spa but was covered so figured not working and no one to ask. Overall a cool place to stay. Would stay again

Amazing accommodation and the hot tub was fantastic. Check in was a breeze and it’s only a short stroll to the Byron Bay town centre and far enough that it’s quiet. Would definitely recommend to anyone else.

Amazing accommodation and the hot tub was fantastic. Check in was a breeze and it’s only a short stroll to the Byron Bay town centre and far enough that it’s quiet. Would definitely recommend to anyone else.

Great place to stay for a weekend getaway. Lovely welcome and close to town centre. Definitely recommend.

Great place to stay for a weekend getaway. Lovely welcome and close to town centre. Definitely recommend.

The place was beautiful, such a nice place, room was so clean, will definitely stay there again

Very clean, nicely maintained place, just a short walk from downtown.

Very clean, nicely maintained place, just a short walk from downtown.

Beautiful upscale rooms, quiet and centrally located.

We had a great stay here, the property is close to the downtown Byron Bay shops and restaurants and beaches.

We had a great stay here, the property is close to the downtown Byron Bay shops and restaurants and beaches.

Very clean and comfortable rooms. Pool area was great, like a little oasis. Close enough to town to walk, just far enough away to get away from all the craziness. Would definitely stay again.

Good location, and excellent that there is off street parking included. Bathroom had a few leaks - toilet and shower need a little maintenance; and the bathroom sink was plumbed with the hot water on the right (which gave me a scare as I brushed my teeth).