There was a irritating sound of a alarm or somthing nearby the lift the whole time Very disturbing

Leuk hotel and aardig personeel

Leuk hotel and aardig personeel

The staff was very courteous and attentive.

The staff was very courteous and attentive.

Towels are so dirty, the room without internet, hot water takes century to come, poor breakfast.

Towels are so dirty, the room without internet, hot water takes century to come, poor breakfast.

Friendly staff, embarrassing conditions door of rooms. Everything is old. Seems like the owners have not upgraded and invested 1 real since it is no longer the Hilton. Breakfast and restaurant good quality with variety of options. There is much better value for money available in Belém. Will def not stay here again until the hotel is maintained well.

Friendly staff, embarrassing conditions door of rooms. Everything is old. Seems like the owners have not upgraded and invested 1 real since it is no longer the Hilton. Breakfast and restaurant good quality with variety of options. There is much better value for money available in Belém. Will def not stay here again until the hotel is maintained well.

Great breakfast. Quiet room. Wifi did not work well on the 16th floor. Shower did not drain well.

Great breakfast. Quiet room. Wifi did not work well on the 16th floor. Shower did not drain well.

Great experience overall! Check in was very easy and stress free!

Great experience overall! Check in was very easy and stress free!

Otima

Otima

The location is good, near a few malls and the service was also great. I recommend !

The location is good, near a few malls and the service was also great. I recommend !

Good location

In a very strange time of Covid 19, the staff went out of their way to take care of the guests. Instead of the full 10 days stay I ended up leaving Belem and stayed out in a village most of my trip. When I came back into town the hotel was very understanding and gave me the best treatment they could. I do not speak Portuguese and most of the staff does not speak english. For me it was not a problem as I had help with me. Thank you staff for all you did to make sure everything was clean and staff still took care of your guests.

No WiFi in the room.

No WiFi in the room.

Many people was claiming abou elavator. Sometimes, it took 5 - 10 minutes to take elavator... Elavator stopped all floors even when no one was waiting for it, because there ware 4 elavators at 2 sides and all people push bottom of both side... It was very stressful...

Tired old hotel, no amenities (e.g., no coffee maker, no room safe) typical of other hotels of this price in the city. Room was not ready - no blanket on the bed, no hangers in the closet. Staff cannot communicate in English. Could not issue an invoice for the room charges at the end of my stay (!).

Tired old hotel, no amenities (e.g., no coffee maker, no room safe) typical of other hotels of this price in the city. Room was not ready - no blanket on the bed, no hangers in the closet. Staff cannot communicate in English. Could not issue an invoice for the room charges at the end of my stay (!).

the hotel is good situated in the city center .the only problem is that the room in to cold and there is no blanket in the room

The breakfast was amazing, pool and gym also good to relax. The hotel was partially renovated, has a good infra structure but the area around deteriorated and offer few options within walking distance. On the cons... wi fi was terrible during my stay.

The breakfast was amazing, pool and gym also good to relax. The hotel was partially renovated, has a good infra structure but the area around deteriorated and offer few options within walking distance. On the cons... wi fi was terrible during my stay.