Fantastic experience, good value & great location!

Fantastic experience, good value & great location!

Hotels.com advertised that they had a hot tub and when we went there, the hot tub was under construction for the summer and was closed.

Hotels.com advertised that they had a hot tub and when we went there, the hot tub was under construction for the summer and was closed.

I specifically chose this property because of the location and the hot tub that is listed as image number one. No where, NO WHERE was I told along the multiple page checkout or various pricing sites that the hot tub is undergoing renovations this summer. I understand routine or emergency maintenance but PRE PLANNED RENOVATIONS??? I feel the property has the responsibility to tell future guests of such a pre planned construction event. When I asked the front desk about it I was told that I should have known based on the price of the room. What?? How would I know what average nightly rates are? This is an illogical and very dissatisfying response to a complaint. Needless to say... DON'T GO HERE IF YOU ARE LOOKING FOR ANYTHING ABOVE A LESS-THAN-AVERAGE MOTEL 8 STAY.

I specifically chose this property because of the location and the hot tub that is listed as image number one. No where, NO WHERE was I told along the multiple page checkout or various pricing sites that the hot tub is undergoing renovations this summer. I understand routine or emergency maintenance but PRE PLANNED RENOVATIONS??? I feel the property has the responsibility to tell future guests of such a pre planned construction event. When I asked the front desk about it I was told that I should have known based on the price of the room. What?? How would I know what average nightly rates are? This is an illogical and very dissatisfying response to a complaint. Needless to say... DON'T GO HERE IF YOU ARE LOOKING FOR ANYTHING ABOVE A LESS-THAN-AVERAGE MOTEL 8 STAY.

There is no one to check in with. Got there just after five. Btiok hLh hour to hook up with person. It’s a small town closed up at 8 except one bar till 9 It’s not for night life with us just as we as you must enter a 13 digit code to be let in. Also no ac. Can be an issue on hot day as this day was.

There is no one to check in with. Got there just after five. Btiok hLh hour to hook up with person. It’s a small town closed up at 8 except one bar till 9 It’s not for night life with us just as we as you must enter a 13 digit code to be let in. Also no ac. Can be an issue on hot day as this day was.

Great property

Great property

Very clean very well put very nice people checking in easy instructions

Very clean very well put very nice people checking in easy instructions

Very nice clean and quiet. Everything was great! Will book again 😊

Very nice clean and quiet. Everything was great! Will book again 😊

Very clean and comfortable. The staff texted me when the room was ready, allowing us to check in two hours early. Overall, a wonderful stay. We would definitely stay here again if we ever come back to Winter Park.

Very clean and comfortable. The staff texted me when the room was ready, allowing us to check in two hours early. Overall, a wonderful stay. We would definitely stay here again if we ever come back to Winter Park.

Inexpensive but noisy near road

Inexpensive but noisy near road

The hut tub were closed. The extra bed was broken.

The hut tub were closed. The extra bed was broken.

Spur of the moment trip up to The Jane and WP for closing weekend, and could not have been more fortunate with the accommodation. Extremely clean and tidy and very comfortable for the two of us, with really easy - if expensive - parking, and very well appointed studio / condo. Checking in is not all that easy - across the street - and this is NOT ski-in / ski-out (it's a shortish hike) but other than that it's very convenient. Plus: nice room and exceptionally well provisioned (best this season), comfortable bed and very clean bathroom; minus: some issues with things not working, and the "Hot Tub" is clearly in need of extensive renovation. We were told this is happening this summer (2024) so watch this space if you're thinking of staying here. Would we go back? Yup. But I bet it's a ton more expensive in High Season than it was for us. Great stay - thank you.

Spur of the moment trip up to The Jane and WP for closing weekend, and could not have been more fortunate with the accommodation. Extremely clean and tidy and very comfortable for the two of us, with really easy - if expensive - parking, and very well appointed studio / condo. Checking in is not all that easy - across the street - and this is NOT ski-in / ski-out (it's a shortish hike) but other than that it's very convenient. Plus: nice room and exceptionally well provisioned (best this season), comfortable bed and very clean bathroom; minus: some issues with things not working, and the "Hot Tub" is clearly in need of extensive renovation. We were told this is happening this summer (2024) so watch this space if you're thinking of staying here. Would we go back? Yup. But I bet it's a ton more expensive in High Season than it was for us. Great stay - thank you.

Reserved it on Expedia. Expedia does not give you the correct Confirmation number to be able to check in online. Had to contact WP resort to get the right confirmation number. Other than this, EXCELLENT property. Will definitely stay again.

Reserved it on Expedia. Expedia does not give you the correct Confirmation number to be able to check in online. Had to contact WP resort to get the right confirmation number. Other than this, EXCELLENT property. Will definitely stay again.

Very nice place across the street from the gondola.

Very nice place across the street from the gondola.

Fantasic place to stay! The only thing to note is do your research before booking. Parking can be a challenge when you're not sure where to go and snow is covering everything 🙂 Staff is extremely helpful! Personally the only other thing to note is the restaurant Goodys creperie made my entire family sick. Maybe it was an off day or maybe our tastes are different. Just a heads up. One last thing, make sure and grab a wagon. Winter Park provides them and they are extremely helpful lugging around your gear after a long day. Have fun and ski safe!

Fantasic place to stay! The only thing to note is do your research before booking. Parking can be a challenge when you're not sure where to go and snow is covering everything 🙂 Staff is extremely helpful! Personally the only other thing to note is the restaurant Goodys creperie made my entire family sick. Maybe it was an off day or maybe our tastes are different. Just a heads up. One last thing, make sure and grab a wagon. Winter Park provides them and they are extremely helpful lugging around your gear after a long day. Have fun and ski safe!

Highly recommended

Highly recommended

Great location just across the street from the mountain- so almost ski in ski out. Unit and amenities were as expected and well stocked. Great place to stay- would stay again.

Great location just across the street from the mountain- so almost ski in ski out. Unit and amenities were as expected and well stocked. Great place to stay- would stay again.