Such a cute hotel. Feels like a home and the rooms were spacious and clean. There is no air contitioning (like a lot of Europe) but there were two windows that provided a small breeze that made it ok for sleeping. Susan was the receptionist that checked me in and she was so kind. She even purchased a water that she just bought so it was cold! The hotel is close to restaurants and to the train station. The breakfast was PERFECT. There were enough options for anyone (i.e. hard boiled eggs, bread, yogurt, fruit, cereal, meats and cheese, coffee, juice, water, and more that I am forgetting).

Pros: -Good location -Updated room and furniture Cons: -only two parking spaces for the entire hotel, had to park about 5 blocks away -No AC (temp was 93F the night we stayed) -several loud groups of people outside every 20-30 mins until 4am, did not get any sleep

Pros: -Good location -Updated room and furniture Cons: -only two parking spaces for the entire hotel, had to park about 5 blocks away -No AC (temp was 93F the night we stayed) -several loud groups of people outside every 20-30 mins until 4am, did not get any sleep

Highly recommend! We loved this hotel. Charming & excellent on all levels. Superb linens, beautiful renovated bath. Wonderful breakfast too with high end coffee machine. Staff was great! :)

Highly recommend! We loved this hotel. Charming & excellent on all levels. Superb linens, beautiful renovated bath. Wonderful breakfast too with high end coffee machine. Staff was great! :)

Everything!

Everything!

I was there in April. It is a great place to stay right in the middle of Appenzell Old Town. My room was lovely with a wonderful roof window that opened and looked out over rooftops and I could see the Sutter Schloss. The price was reasonable, very clean, and the breakfast spread was excellent. I wish the desk staff, who were rarely there to answer questions, knew more about the town and places to eat. I ended up eating at their other hotel, Hotel Santis. The staff didn't know there was an Alpen horn group that performed/practiced outside their door, or about the yodeling group of women who just appeared in street clothing, sang for about half an hour or so. It seemed like they did this every Saturday for practice, and of course it was lovely to hear the different style of the Appenzell yodeling which is more harmony and soothing melodic sound, both were lovely!

I was there in April. It is a great place to stay right in the middle of Appenzell Old Town. My room was lovely with a wonderful roof window that opened and looked out over rooftops and I could see the Sutter Schloss. The price was reasonable, very clean, and the breakfast spread was excellent. I wish the desk staff, who were rarely there to answer questions, knew more about the town and places to eat. I ended up eating at their other hotel, Hotel Santis. The staff didn't know there was an Alpen horn group that performed/practiced outside their door, or about the yodeling group of women who just appeared in street clothing, sang for about half an hour or so. It seemed like they did this every Saturday for practice, and of course it was lovely to hear the different style of the Appenzell yodeling which is more harmony and soothing melodic sound, both were lovely!

The parking was the difficult part every lot I went into you needed a disk parking. Which I did not have. I needed a overnight parking lot and after 234 attempts I finally found a parking lot that took coins… But a local girl help me put the coins in as it would not except my credit card…

The parking was the difficult part every lot I went into you needed a disk parking. Which I did not have. I needed a overnight parking lot and after 234 attempts I finally found a parking lot that took coins… But a local girl help me put the coins in as it would not except my credit card…

This was such a convenient location from the train station. Loved the little details: Appenzell specialty treat on the pillows, rubber ducky in the showet and bottled water upon checkout. They even let us put our sandwiches in the frig overnight. The staff was very friendly and polite. Breakfast was good and plentiful!

This was such a convenient location from the train station. Loved the little details: Appenzell specialty treat on the pillows, rubber ducky in the showet and bottled water upon checkout. They even let us put our sandwiches in the frig overnight. The staff was very friendly and polite. Breakfast was good and plentiful!

A nice but confusing town to negotiate. It was difficult to find the hotel and then find parking because of pedestrian-only streets. Once we dealt with that, we really enjoyed the town and the hotel.

A nice but confusing town to negotiate. It was difficult to find the hotel and then find parking because of pedestrian-only streets. Once we dealt with that, we really enjoyed the town and the hotel.

Only issue was that the Lowen was closed and we stayed at another property upon which my rating is based. Please use English in notifications of in unavailability notices.

Only issue was that the Lowen was closed and we stayed at another property upon which my rating is based. Please use English in notifications of in unavailability notices.

Clean, nice room, good breakfast

Clean, nice room, good breakfast

A cute character hotel on the main street in Appenzell. It had a cool sloped ceiling and decorative painted furniture. It was clean and the man was very helpful at the front desk My only complaint would be that it was kind of hot because there was no air-conditioning but they did find us a fan. The breakfast was decent.

A cute character hotel on the main street in Appenzell. It had a cool sloped ceiling and decorative painted furniture. It was clean and the man was very helpful at the front desk My only complaint would be that it was kind of hot because there was no air-conditioning but they did find us a fan. The breakfast was decent.

Great location, in town center, fewer minutes walking distance to train station, also a nice place for parking . Staff are friendly, helpful and all around worker !! Breakfast buffet was great!

Great location, in town center, fewer minutes walking distance to train station, also a nice place for parking . Staff are friendly, helpful and all around worker !! Breakfast buffet was great!

We were switched to stay at the sister hotel Romantik Santis. It was a very quaint well maintained traditional property. Location was great right at town center, easy short walk to explore around and access car park. Staff were super friendly, we felt very cared for in this hotel. Good sized room with very comfortable bed.

We were switched to stay at the sister hotel Romantik Santis. It was a very quaint well maintained traditional property. Location was great right at town center, easy short walk to explore around and access car park. Staff were super friendly, we felt very cared for in this hotel. Good sized room with very comfortable bed.

Lovely stay. Will return

Lovely stay. Will return

Breakfast was included and it was really amazing. Staff was so friendly and helpful.

Breakfast was included and it was really amazing. Staff was so friendly and helpful.

Customer service was excellent. Breakfast was great

Very friendly staff, nice room (recently renovated), good breakfast, located in the middle of the town

Very friendly staff, nice room (recently renovated), good breakfast, located in the middle of the town