Absolutely atrocious service, rude staff, terrible communication. Basically a youth hostel where the staff just don't care and are unhelpful.

Absolutely atrocious service, rude staff, terrible communication. Basically a youth hostel where the staff just don't care and are unhelpful.

The location of the property with respect to Paris and the train station was great. Unfortunately the team on ground was not very nice. First was the parking price. I was told it was not 50 Euros as indicated on the property website but 70 Euros. The lady eventually made me pay 60 Euros because I was only staying for 6 days. In the room, the cooking table did not work and i reported this to the team but nothing was done. I repeated this everyday and nothing was ever done. The impression one got was that the reception team could not be bothered.

The location of the property with respect to Paris and the train station was great. Unfortunately the team on ground was not very nice. First was the parking price. I was told it was not 50 Euros as indicated on the property website but 70 Euros. The lady eventually made me pay 60 Euros because I was only staying for 6 days. In the room, the cooking table did not work and i reported this to the team but nothing was done. I repeated this everyday and nothing was ever done. The impression one got was that the reception team could not be bothered.

Strong smell of cigarette

Strong smell of cigarette

The hotel itself is good, clean and was in an excellent and quiet location. The rooms are basic and as described. The only issue that I do have is that breakfast is advertised and charged for through the hotels.com site but due to current restrictions they are not offering breakfast. I understand that this is for all of our safety but I don’t feel that they should be advertising a service that is not being provided at this time. A refund was made but this was of a lesser value than that charged by hotels.com

The hotel itself is good, clean and was in an excellent and quiet location. The rooms are basic and as described. The only issue that I do have is that breakfast is advertised and charged for through the hotels.com site but due to current restrictions they are not offering breakfast. I understand that this is for all of our safety but I don’t feel that they should be advertising a service that is not being provided at this time. A refund was made but this was of a lesser value than that charged by hotels.com

Staff was very friendly and helpful. Breakfast was excellent. Room was clean.

Staff was very friendly and helpful. Breakfast was excellent. Room was clean.

I loved that this was in a safe location with nearby grocery and restaurants and metro station and bus stop. The staff was kind and accommodating. The proximity to the city sights felt a bit far because when I was there there was a strike and the metro wasn’t running, but that is no fault of the hotel.

I loved that this was in a safe location with nearby grocery and restaurants and metro station and bus stop. The staff was kind and accommodating. The proximity to the city sights felt a bit far because when I was there there was a strike and the metro wasn’t running, but that is no fault of the hotel.

Heartwarming welcome. All the staff at the hotel are very professional, very friendly, available and particularly attentive to the well-being of the guests. We feel at home!

Heartwarming welcome. All the staff at the hotel are very professional, very friendly, available and particularly attentive to the well-being of the guests. We feel at home!

The hotel is falling apart the charge a fair amount and then if you have breakfast it is 9 euro each for a few buns. Do not stay here there are far better placed to stay including breakfast. Do not get robbed!

The hotel is falling apart the charge a fair amount and then if you have breakfast it is 9 euro each for a few buns. Do not stay here there are far better placed to stay including breakfast. Do not get robbed!

Very clean rooms, very welcoming and helpful staff, quiet and nice residential neighborhood, easy access to bus.

Very clean rooms, very welcoming and helpful staff, quiet and nice residential neighborhood, easy access to bus.

It is a good hotel. Local stores, Post office, Metro station, and restaurants are on walking distance. Also, I had the Eiffel Tower view from the balcony. However, the internet speed was slow.

It is a good hotel. Local stores, Post office, Metro station, and restaurants are on walking distance. Also, I had the Eiffel Tower view from the balcony. However, the internet speed was slow.

My friend and I are extremely unhappy with our stay here. The wifi worked off and on at a very slow speed, we were on level one of the building, closest to the router, so good luck to anyone staying on the upper levels. The staff member at check-in was unfriendly, lazy and possibly uninformed. I asked if there were two beds at check in to double check a request I had made, she said "I don't know let me check" and rolling her eyes with an exasperated sigh went upstairs to check. Why that wasn't confirmed beforehand, I don't know, why it was such a problem for her to check, I also don't know. She also failed to tell me about the laundry facilities or any of the other features at check-in. Because of this, we were waiting for room service. We needed our bedding changed and the trash is taken out. There was only one very small trash can in the room. Again I have no idea if there was somewhere to empty the trash as we were waiting on room service that never came. The heater in our room didn't work so the duration of our stay was chilly. The 2 bedside lights did not work, nor did the light in the hallway. This was very unsafe as we are two female travelers often coming back at night so we were often standing in the dark and using our phones to light the way, which is ridiculous. We ran out of toilet paper during our stay but there was never an employee at the front desk to ask for help. I saw a maid servicing a room and asked her to put towels in ours. She asked, "You need mor

My friend and I are extremely unhappy with our stay here. The wifi worked off and on at a very slow speed, we were on level one of the building, closest to the router, so good luck to anyone staying on the upper levels. The staff member at check-in was unfriendly, lazy and possibly uninformed. I asked if there were two beds at check in to double check a request I had made, she said "I don't know let me check" and rolling her eyes with an exasperated sigh went upstairs to check. Why that wasn't confirmed beforehand, I don't know, why it was such a problem for her to check, I also don't know. She also failed to tell me about the laundry facilities or any of the other features at check-in. Because of this, we were waiting for room service. We needed our bedding changed and the trash is taken out. There was only one very small trash can in the room. Again I have no idea if there was somewhere to empty the trash as we were waiting on room service that never came. The heater in our room didn't work so the duration of our stay was chilly. The 2 bedside lights did not work, nor did the light in the hallway. This was very unsafe as we are two female travelers often coming back at night so we were often standing in the dark and using our phones to light the way, which is ridiculous. We ran out of toilet paper during our stay but there was never an employee at the front desk to ask for help. I saw a maid servicing a room and asked her to put towels in ours. She asked, "You need mor

It was like a tiny apartment equipped with everyday necessities, I loved it.

Excellent aparthotel - fully equipped studio for 2 people - full bathroom with kitchenette. Great staff in a very calm location just a ten minute walk from the metro and then a ten minute metro ride intoto the center of Paris. A fantastic place !

Excellent aparthotel - fully equipped studio for 2 people - full bathroom with kitchenette. Great staff in a very calm location just a ten minute walk from the metro and then a ten minute metro ride intoto the center of Paris. A fantastic place !

Bad customer service. They told me when I arrived that the elevator will be repaired. I stayed 12 days, and the elevator has not worked. Lies. If your room is on the upper floors, good luck carrying your luggage through endless flights of stairs. The receptionist was the worst. He lacks the basic principles of customer service. He is always angry and rude.

Bad customer service. They told me when I arrived that the elevator will be repaired. I stayed 12 days, and the elevator has not worked. Lies. If your room is on the upper floors, good luck carrying your luggage through endless flights of stairs. The receptionist was the worst. He lacks the basic principles of customer service. He is always angry and rude.

It was a horrible place and a bad choice. No elevator working. If your room on the top floor, good luck. Front desk was the worst. He is impolite and nasty. He treats people like his servants. Never ever in a million years.

It was a horrible place and a bad choice. No elevator working. If your room on the top floor, good luck. Front desk was the worst. He is impolite and nasty. He treats people like his servants. Never ever in a million years.

Extremely uncomfortable bed, hotel was extremely basic.

Extremely uncomfortable bed, hotel was extremely basic.

It was good but the breakfast could be improved as it was 9 Euro for 2 uncooked eggs