The Meritage Resort and Spa
Resort à Napa Valley, CA
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
Comprend les essentielsJardin, Piscine, Cuisine ou coin cuisine et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Family-friendly Napa resort in Soscol Gateway South with 3 restaurants
3 restaurants, an attached winery, and 2 outdoor pools are available at this resort. Wired internet in public areas is free. Additionally, a full-service spa, 2 poolside bars, and a nightclub are onsite.
Housekeeping is available once per stay.
The Meritage Resort and Spa offers 322 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
3 restaurants, an attached winery, and 2 outdoor pools are available at this resort. Wired internet in public areas is free. Additionally, a full-service spa, 2 poolside bars, and a nightclub are onsite.
Housekeeping is available once per stay.
The Meritage Resort and Spa offers 322 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Jardin
Adapté aux familles
Carte de Napa Valley, CA
Chambres disponibles
Suite (Atlas Peak Two-Story Suite)
Lits non précisés • 79 m²
Capacité d'accueil 2
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Suite, 1 Bedroom (Calistoga)
Lits non précisés • 56 m²
Capacité d'accueil 2
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Suite, 1 Bedroom, Accessible (Calistoga)
Lits non précisés • 56 m²
Capacité d'accueil 2
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Deluxe Room, 2 Queen Beds, Patio
Lits non précisés • 39 m²
Capacité d'accueil 2
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Room (Meritage Two Queen)
Lits non précisés • 39 m²
Capacité d'accueil 2
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€€€€
Avis
5.0
Great customer service
2.0
This resort was very popular but they need to renovate for their price point. The staff was nice but not very helpful. It’s a good location for Napa and the on property restaurants were good. The room has a lot of wear and tear. The gym didn’t have water or towels. Pretty location with a cute vineyard in the back.
2.0
This resort was very popular but they need to renovate for their price point. The staff was nice but not very helpful. It’s a good location for Napa and the on property restaurants were good. The room has a lot of wear and tear. The gym didn’t have water or towels. Pretty location with a cute vineyard in the back.
1.0
The hotel room was a very nice room & the grounds looked nice as well. The problem was the cleanliness of the room itself. Upon arriving & settling into the room we noticed that there was sewage water in both sinks in the bathroom & the shower was still wet. Immediately I called guest services & asked for someone to come unclog/clean the sinks, we were told engineering would be there very soon. While waiting almost 30 minutes for engineering to come I noticed the entry had coffee spills on the floor, the tub had some large particles in it and this just led me to believe either the room was never cleaned or someone literally just checked out before we got there, either way is not a good look. I called guest services again from my cell & I was transferred 4 times to get to someone & on hold for about 15min (between the arriving & calls over an hour had passed at this point) so I started walking to the front desk while on hold and halfway over I was hung up on. In the meantime my girlfriend was in the room trying to get someone to respond and running into the same issues. Upon approaching the front desk I asked for a manager I was told it would be 20-30 min to talk to the manager. I was really upset by this & couldn’t understand why I couldn’t just change rooms & they could deal with the raw sewage on their time. Now I have paid for a room I can’t use, I was late for food reservations & I had to wait? Poor service, no immediate refund & the hotel blamed hotels.com for the refund
1.0
The hotel room was a very nice room & the grounds looked nice as well. The problem was the cleanliness of the room itself. Upon arriving & settling into the room we noticed that there was sewage water in both sinks in the bathroom & the shower was still wet. Immediately I called guest services & asked for someone to come unclog/clean the sinks, we were told engineering would be there very soon. While waiting almost 30 minutes for engineering to come I noticed the entry had coffee spills on the floor, the tub had some large particles in it and this just led me to believe either the room was never cleaned or someone literally just checked out before we got there, either way is not a good look. I called guest services again from my cell & I was transferred 4 times to get to someone & on hold for about 15min (between the arriving & calls over an hour had passed at this point) so I started walking to the front desk while on hold and halfway over I was hung up on. In the meantime my girlfriend was in the room trying to get someone to respond and running into the same issues. Upon approaching the front desk I asked for a manager I was told it would be 20-30 min to talk to the manager. I was really upset by this & couldn’t understand why I couldn’t just change rooms & they could deal with the raw sewage on their time. Now I have paid for a room I can’t use, I was late for food reservations & I had to wait? Poor service, no immediate refund & the hotel blamed hotels.com for the refund
8.0
Resort was very nice and we enjoyed our stay! The Olive Hay restaurant had a great breakfast and worked around food allergies! When we checked in, they didn’t have the room available that we rented. They gave us a $150 credit to use at the resort though. We were at the family pool early one day (9:00am) and there were no towels. I advised front desk staff but there were still no towels by the time we left. Overall it is a nice and clean resort!
8.0
Resort was very nice and we enjoyed our stay! The Olive Hay restaurant had a great breakfast and worked around food allergies! When we checked in, they didn’t have the room available that we rented. They gave us a $150 credit to use at the resort though. We were at the family pool early one day (9:00am) and there were no towels. I advised front desk staff but there were still no towels by the time we left. Overall it is a nice and clean resort!
4.0
Nothing special
6.0
Maid service did not clean on either day of our stay despite us being out until late afternoon both days. Very pricey but not much amenities. Disappointed overall as expected a lot more for the price
6.0
Maid service did not clean on either day of our stay despite us being out until late afternoon both days. Very pricey but not much amenities. Disappointed overall as expected a lot more for the price
4.0
Nothing special
6.0
I would not stay here again. That is certain.
6.0
I would not stay here again. That is certain.
6.0
Very large property shared by 3 resorts- and that’s a problem
6.0
Very large property shared by 3 resorts- and that’s a problem
10.0
Close to downtown Napa valley, Olive and Hay is good. Easy Parking, Many options in Meritage Resort & Spa, and we love take a walk in vineyard.
10.0
Close to downtown Napa valley, Olive and Hay is good. Easy Parking, Many options in Meritage Resort & Spa, and we love take a walk in vineyard.
10.0
The rooms where so nice and clean
10.0
Great property. Very upscale.
10.0
The rooms where so nice and clean
4.0
Front desk and housekeeping staff are rude and questionable. Bar staff, valet, pool staff are the opposite extreme of being nice, friendly and accommodating. Room was not cleaned 2 days in a row (we were out of the room 9:30-4:30). Front desk was actually rude! Actually rude! And I was part of a wedding party that had probably spent easily over 150K that weekend at this resort.
Only giving it 2 stars for the bar, pool and valet staff.
Don't get iced tea, coffee etc at the little market across the street. Burnt!!!
4.0
Front desk and housekeeping staff are rude and questionable. Bar staff, valet, pool staff are the opposite extreme of being nice, friendly and accommodating. Room was not cleaned 2 days in a row (we were out of the room 9:30-4:30). Front desk was actually rude! Actually rude! And I was part of a wedding party that had probably spent easily over 150K that weekend at this resort.
Only giving it 2 stars for the bar, pool and valet staff.
Don't get iced tea, coffee etc at the little market across the street. Burnt!!!
8.0
A good property, lots of facilities, nice pool area. We couldnt get through to concierge at all, so couldn't get help with our bags or queries. Food was OK.
8.0
A good property, lots of facilities, nice pool area. We couldnt get through to concierge at all, so couldn't get help with our bags or queries. Food was OK.
10.0
There were no options for in room service dining late at night.
10.0
There were no options for in room service dining late at night.
10.0
Wonderful for a quick weekend getaway
10.0
Wonderful for a quick weekend getaway
10.0
We had a great time! The hotel upgraded our room to a junior sweet for our anniversary, they gave us a bottle of bubbly and A glass of champagne at dinner on our anniversary night. I feel like they went above and beyond! We loved walking the vineyard at night and in the mornings. The pool was fun! We absolutely loved our trip.
10.0
We had a great time! The hotel upgraded our room to a junior sweet for our anniversary, they gave us a bottle of bubbly and A glass of champagne at dinner on our anniversary night. I feel like they went above and beyond! We loved walking the vineyard at night and in the mornings. The pool was fun! We absolutely loved our trip.
3.0
We paid extra for a Vineyard View room with a balcony - at check in - I asked for a quiet room if at all possible. The first room they gave us had no balcony and was directly on the pool with no “view” except the loud DJ at the pool. We went back and they assured us we would then be in a “Vineyard View” - it looked directly into a parking lot with a dumpster directly in front of our patio. The bathroom constantly had ants crawling in it and we could hear every footstep of the people in the room above us. We severely disappointed especially considering the cost.
3.0
We paid extra for a Vineyard View room with a balcony - at check in - I asked for a quiet room if at all possible. The first room they gave us had no balcony and was directly on the pool with no “view” except the loud DJ at the pool. We went back and they assured us we would then be in a “Vineyard View” - it looked directly into a parking lot with a dumpster directly in front of our patio. The bathroom constantly had ants crawling in it and we could hear every footstep of the people in the room above us. We severely disappointed especially considering the cost.
10.0
Great stay
10.0
Great stay
1.0
Terrible stay. Our room was not cleaned for 2 days. The first time it was missed, they told us it would be cleaned the next day. The next day it was missed again, and we didn't want them to come because it was so late in the day, we just wanted to relax. They came and cleaned the room quickly, but not well. The calls to the front desk took MULTIPLE attempts before we could speak to anyone. Napa was gorgeous, but i spent too much time trying to deal with this overpriced, underwhelming "resort"
1.0
Terrible stay. Our room was not cleaned for 2 days. The first time it was missed, they told us it would be cleaned the next day. The next day it was missed again, and we didn't want them to come because it was so late in the day, we just wanted to relax. They came and cleaned the room quickly, but not well. The calls to the front desk took MULTIPLE attempts before we could speak to anyone. Napa was gorgeous, but i spent too much time trying to deal with this overpriced, underwhelming "resort"
6.0
It was ok
8.0
The staff was warm, welcoming, and helpful.
6.0
It was ok
8.0
The staff was warm, welcoming, and helpful.
FAQ
Combien coûte ce resort par rapport aux autres à Napa Valley ?
Le prix moyen d’une location à Napa Valley est de 340 € par nuit. Cette location est 25 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement The Meritage Resort and Spa. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, The Meritage Resort and Spa comporte une piscine. Bonne baignade !
La location The Meritage Resort and Spa accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre The Meritage Resort and Spa?
Nous avons trouvé 10 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et blanchisserie.
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