The bed next to the wall was in need of a turn over or another mattress. It tilted Toto one side.

The bed next to the wall was in need of a turn over or another mattress. It tilted Toto one side.

Marshall Suites is a good alternative on Bainbridge. The rooms are a good size and the beds are comfortable. The complementary snacks and drinks in the lobby are very much appreciated. The only minuses are that it is located a bit too far from the downtown core to walk to and the included breakfast is lacking a meat component. After all, what's eggs without bacon or sausage?

We have stayed here several times and we are always happy with our stay. We also love the complimentary delicious breakfast and yummy complimentary afternoon snacks!!:)

We have stayed here several times and we are always happy with our stay. We also love the complimentary delicious breakfast and yummy complimentary afternoon snacks!!:)

Room was clean, bed was a bit soft. Front desk staff was very helpful. Nice breakfast!

Room was clean, bed was a bit soft. Front desk staff was very helpful. Nice breakfast!

We only stayed for one night but everything was great! The hotel was conveniently located to dining and shopping venues. The room was spotless, quiet and comfortable and we had a lovely night's sleep.

We only stayed for one night but everything was great! The hotel was conveniently located to dining and shopping venues. The room was spotless, quiet and comfortable and we had a lovely night's sleep.

Large room with king bed, couch and kitchen ette. Breakfast and snacks included. The location is almost a mile from town.

Large room with king bed, couch and kitchen ette. Breakfast and snacks included. The location is almost a mile from town.

Greeted by friendly staff with cookies at check-in!. Comfortable bed and good water pressure in the shower.

Greeted by friendly staff with cookies at check-in!. Comfortable bed and good water pressure in the shower.

Good room and breakfast with friendly staff

Good room and breakfast with friendly staff

Safe parking garage. Not accessible to public. Safeway, Shops , restaurants nearby!!!

Ok

Was walkable to ferry (but we are fit walkers). We enjoyed location for walking to dining also. Room was good. Would stay here again.

The hotel had the following issues: - The bathroom had ants (guess they know about it as there was an ant trap in the bathroom) - The toilet was a strange one; when you flush it the water in the bowl is HOT and therefor when you sit on the seat you really sweat - breakfast was just a pass; basically eggs and bagel - no one at the front desk after 10:00 pm I would give it a 3 and that is stretching it.

Pretty nice experience

Great place! Quiet. Safe and walkable to the Ferry

The rooms are old and need updating. Blackout curtains would help too.

The rooms are old and need updating. Blackout curtains would help too.

First let me say this location is IDEAL - lovely, clean, quiet, so comfortable with 99% of the staff genuinely friendly and helpful. That said, we arrived to an empty lobby (and virtually empty secured parking garage) at 3:36pm. We were met (greeted is too friendly a word) by a sullen young man at the front desk. After telling him my name and stating I was there to check-in for the week, he looked at me blankly and stated our room was not ready, said I was early and check-in was not until 4:00. He motioned to the sofa in front of the desk in the empty lobby where we sat until exactly 4pm when the clerk looked up from his computer and announced our room was ready. Seriously?! Despite staying all week, this hotel (siting local health regs) has signage stating housekeeping ONLY services rooms on request. How busy could they be? Off on the wrong foot. The larger issue is that the property has MAJOR problems with an antiquated magnetic strip keycard system - took 5 trips to front desk for demagnetization/key and/or key card replacement facilitated by Mr. Personality. Management was notified by Hotels.com about the front desk issue. Upon check out, manager and senior front desk staff apologized to me for lack of appropriate treatment and offered an appropriate service recovery. All said, I would highly recommend this hotel and will stay again.

First let me say this location is IDEAL - lovely, clean, quiet, so comfortable with 99% of the staff genuinely friendly and helpful. That said, we arrived to an empty lobby (and virtually empty secured parking garage) at 3:36pm. We were met (greeted is too friendly a word) by a sullen young man at the front desk. After telling him my name and stating I was there to check-in for the week, he looked at me blankly and stated our room was not ready, said I was early and check-in was not until 4:00. He motioned to the sofa in front of the desk in the empty lobby where we sat until exactly 4pm when the clerk looked up from his computer and announced our room was ready. Seriously?! Despite staying all week, this hotel (siting local health regs) has signage stating housekeeping ONLY services rooms on request. How busy could they be? Off on the wrong foot. The larger issue is that the property has MAJOR problems with an antiquated magnetic strip keycard system - took 5 trips to front desk for demagnetization/key and/or key card replacement facilitated by Mr. Personality. Management was notified by Hotels.com about the front desk issue. Upon check out, manager and senior front desk staff apologized to me for lack of appropriate treatment and offered an appropriate service recovery. All said, I would highly recommend this hotel and will stay again.

The staff was really wonderful and kind and made the stay really great. They even went above and beyond to help my son tie his tie right before we were headed to a wedding!

The staff was really wonderful and kind and made the stay really great. They even went above and beyond to help my son tie his tie right before we were headed to a wedding!

Please please!!!! Stop the plastic waste and invest in a dishwasher and use metal spoons , bowls, etc for breakfast!!! There is so much waste. Breakfast is pretty poor considering I paid over $300/night!!!! I’ve stayed in half the price and had a full breakfast buffet.

Please please!!!! Stop the plastic waste and invest in a dishwasher and use metal spoons , bowls, etc for breakfast!!! There is so much waste. Breakfast is pretty poor considering I paid over $300/night!!!! I’ve stayed in half the price and had a full breakfast buffet.

The property was in an ideal location. Most things in town were walkable.

The property was in an ideal location. Most things in town were walkable.

Over priced!! There were no amenities. The workout room had only 2 machines, there was no pool or hot tub. Had to ask multiple times for towels & wash clothes. No house keeping unless you requested & then still nothing.The "hot breakfasts" was a joke. If you consider waffles & rubber eggs breakfasts, this is your place. Every morning around 5 & throughout the day, apparently the Olympics gymnastics team was in the room above us. Hated to complain but did anyway & nothing happened. Left unrested. For an additional night they wanted to charge $434. The tub was patched & felt like at any moment you could fall through. The screen was falling out the window so it couldn't be opened. At the most they should have only been charging $145 a night if that. Location was nice & the parking garage was nice. $1200 for 4 nights was definitely too much for this property. I've stayed in much nicer, cleaner, cheaper with a full breakfasts, with staff & room service in San Diego on the water close to downtown. I would not go back for what they charge. Unfortunately at the time that was all that was available in the area. For my 5th night I move on to a Baymont & received more for less.