I enjoyed my stay

The staff are very friendly, efficient, and approachable. The rooms were very clean and well equipped. We did notice a cigarette type smell in the first unit we were in from the air conditioning. We asked to change rooms and they were very accommodating and we were happy with our move. We enjoyed the two event nights they had with food and refreshments.

Suite size was nice. The staff was friendly. The pool was nice. There was a nice convenience area. Reception area was nice.

The front desk was very friendly and fast. The room was clean.

Loved the layout of our suite. Great for families.

The front desk was very friendly and fast. The room was clean.

Loved the layout of our suite. Great for families.

Room is as described, comfortable and clean. Internet was a bit slow even for normal browsing. Breakfast was nice too. Close to highway 401, all in all it was a pleasant stay.

Room is as described, comfortable and clean. Internet was a bit slow even for normal browsing. Breakfast was nice too. Close to highway 401, all in all it was a pleasant stay.

The staff was excellent. The room was clean, comfortable and quiet.

amazing place clean friendly good breakfast

amazing place clean friendly good breakfast

One of the worst experiences I’ve ever had at a hotel. There was holes in the ceiling. Wall paper torn, crumbing ceiling, dusty. The water was turned off for 5-6 hours during the day and nobody notified us. They offered to put us in a new room however I was with a disabled person and moving our stuff without help would’ve been impossible. No one offered to help. They advertise HBO & ESPN plus premium channels on their website. They don’t feature that at all. You get basic cable and have to pay 6.95 PER DAY for internet that can stream video. Staff wasn’t very friendly. I tipped a cleaning lady and I wasn’t thanked. I had to extend my stay a day for various reason and boy I would’ve chosen a different hotel. They do have a nice pool though.

One of the worst experiences I’ve ever had at a hotel. There was holes in the ceiling. Wall paper torn, crumbing ceiling, dusty. The water was turned off for 5-6 hours during the day and nobody notified us. They offered to put us in a new room however I was with a disabled person and moving our stuff without help would’ve been impossible. No one offered to help. They advertise HBO & ESPN plus premium channels on their website. They don’t feature that at all. You get basic cable and have to pay 6.95 PER DAY for internet that can stream video. Staff wasn’t very friendly. I tipped a cleaning lady and I wasn’t thanked. I had to extend my stay a day for various reason and boy I would’ve chosen a different hotel. They do have a nice pool though.

I would stay here again. Staff was awesome, our room was comfortable. The only issue we had was the plumbing in our particular room. The shower faucet handle was loose and it took some work to be able to turn on the shower as well as adjust the temperature. Also, the bathroom sink sounded like it was struggling. It kept randomly shooting out air instead water (that's the best I can describe it). Room 601 for reference.

I would stay here again. Staff was awesome, our room was comfortable. The only issue we had was the plumbing in our particular room. The shower faucet handle was loose and it took some work to be able to turn on the shower as well as adjust the temperature. Also, the bathroom sink sounded like it was struggling. It kept randomly shooting out air instead water (that's the best I can describe it). Room 601 for reference.

All good

All good

Very clean

Very clean

We enjoyed our stay! The location was conveniently just off the 401 and within walking distance to restaurants. The kids enjoyed swimming in the pool, and the staff were responsive and helpful. At breakfast, a staff member gave the kids some fidget toys, which was a nice gesture that helped keep them entertained!

We enjoyed our stay! The location was conveniently just off the 401 and within walking distance to restaurants. The kids enjoyed swimming in the pool, and the staff were responsive and helpful. At breakfast, a staff member gave the kids some fidget toys, which was a nice gesture that helped keep them entertained!

Close to freeway walking distance to strip mall warm pool

Close to freeway walking distance to strip mall warm pool

Stayed here for one night. Room was very clean and in great shape. Breakfast was decent.

Clean property and helpful dining staff made this stay an enjoyable one.

Hotel was clean and welcoming ,breakfast was included and was very good, location convenient to major highways and pharmacy, restaurants. Room was clean but beds need new matresses so not comfortable for sleeping. Pool was fine. There is a hefty damage charge put on your card at checkin - 250- but was refunded at check out Overall a decent place for families.

Clean property and helpful dining staff made this stay an enjoyable one.

Hotel was clean and welcoming ,breakfast was included and was very good, location convenient to major highways and pharmacy, restaurants. Room was clean but beds need new matresses so not comfortable for sleeping. Pool was fine. There is a hefty damage charge put on your card at checkin - 250- but was refunded at check out Overall a decent place for families.

We liked: the proximity to the 401, the pool, breakfast option, convenient parking, it was next to a mall that had Tim Horton’s, a mini mart, close to shopping, and the room was like a mini apartment which included king bed, tv with cable, sofa bed, desk, table & chairs, full sized fridge, microwave, toaster, coffee maker, and dishwasher. We did not like: There is no restaurant or bar in the hotel, only a lounging area and snacks available at the front desk, we are elderly and no one offered to help us with our luggage (we stayed there for 2 weeks so we had a lot of luggage), it seemed that every day around 5-7 p.m. the pool was overcrowded with screaming splashing children so we had to avoid using the pool during those times, and the absolute worst thing we did not like was that we were not told if we wanted our room cleaned and bedding changed, we had to advise the front desk exactly what we needed done…i.e. floors vacuumed/washed, bedding changed, kitchen cleaned, toilet scrubbed and bathroom floor and kitchen floor washed, dirty towels replaced etc. The floors including the carpet were so filthy, our bare feet were black so we ended up keeping our shoes on. We believe this hotel can do better, after all, it’s a Hilton and our expectations exceeded what we got and we were very disappointed! We would not recommend this Hilton!

We liked: the proximity to the 401, the pool, breakfast option, convenient parking, it was next to a mall that had Tim Horton’s, a mini mart, close to shopping, and the room was like a mini apartment which included king bed, tv with cable, sofa bed, desk, table & chairs, full sized fridge, microwave, toaster, coffee maker, and dishwasher. We did not like: There is no restaurant or bar in the hotel, only a lounging area and snacks available at the front desk, we are elderly and no one offered to help us with our luggage (we stayed there for 2 weeks so we had a lot of luggage), it seemed that every day around 5-7 p.m. the pool was overcrowded with screaming splashing children so we had to avoid using the pool during those times, and the absolute worst thing we did not like was that we were not told if we wanted our room cleaned and bedding changed, we had to advise the front desk exactly what we needed done…i.e. floors vacuumed/washed, bedding changed, kitchen cleaned, toilet scrubbed and bathroom floor and kitchen floor washed, dirty towels replaced etc. The floors including the carpet were so filthy, our bare feet were black so we ended up keeping our shoes on. We believe this hotel can do better, after all, it’s a Hilton and our expectations exceeded what we got and we were very disappointed! We would not recommend this Hilton!

The property was clean. Staff are friendly. The bbq area worked perfect for us.