A very excellent customer service all the staff were very pleasant and attended to our request great team work recommend to anyone looking for a peaceful blissful place to stay hats off to the all the staff anazing group of people

A very excellent customer service all the staff were very pleasant and attended to our request great team work recommend to anyone looking for a peaceful blissful place to stay hats off to the all the staff anazing group of people

Clean and fresh room with great views of the water .. villa at the back so higher up Pool was cold Breakfast was just ok

Clean and fresh room with great views of the water .. villa at the back so higher up Pool was cold Breakfast was just ok

The location was great with awesome views. Access to the restaurant / pool area may be challenging for older people with lots of stairs to climb. Pool area was only set up 1 day out of 7. Advertised spa / massage treatment was closed which was one of the reasons we booked. no Wi-Fi except at the bar. but that didn't work either. Some staff absolutely lovely, yet others not so much. after being there 4 days, one staff challenged us as to who were we and what were we doing there. Unpleasant. Unknown to us that this resort sponsor the Fiji Rugby team and they stay regularly. they checked in the day after us and every day there after we were woken up at 0500 with them heading off to training. making lots of noise etc. The gardeners shed was under our room where they stored tools, petrol and chemicals which we could smell. Room was only cleaned some days, not others, when it was it was always about 4.30pm in the afternoon, just when you are trying to relax and rest before dinner. Overall, quite an unpleasant stay.

The location was great with awesome views. Access to the restaurant / pool area may be challenging for older people with lots of stairs to climb. Pool area was only set up 1 day out of 7. Advertised spa / massage treatment was closed which was one of the reasons we booked. no Wi-Fi except at the bar. but that didn't work either. Some staff absolutely lovely, yet others not so much. after being there 4 days, one staff challenged us as to who were we and what were we doing there. Unpleasant. Unknown to us that this resort sponsor the Fiji Rugby team and they stay regularly. they checked in the day after us and every day there after we were woken up at 0500 with them heading off to training. making lots of noise etc. The gardeners shed was under our room where they stored tools, petrol and chemicals which we could smell. Room was only cleaned some days, not others, when it was it was always about 4.30pm in the afternoon, just when you are trying to relax and rest before dinner. Overall, quite an unpleasant stay.

Should have seondry locks for guests

Should have seondry locks for guests

This hotel is great for a family stay! The only thing missing is wifi in the rooms

This hotel is great for a family stay! The only thing missing is wifi in the rooms

Very clean and better than some of the big ones around the corner. I have stayed in many in Fiji but this one is worth more than it costs. Recommend anyone to stay at this place and will not regret. The Villas are bigger than the rooms you get in very expensive hotels in Fiji.

Very clean and better than some of the big ones around the corner. I have stayed in many in Fiji but this one is worth more than it costs. Recommend anyone to stay at this place and will not regret. The Villas are bigger than the rooms you get in very expensive hotels in Fiji.

Had a good stay everything was great. The only issue i had was that there was a bad network over there. I couldnt use data ehich was a disappointment.

Had a good stay everything was great. The only issue i had was that there was a bad network over there. I couldnt use data ehich was a disappointment.

Ok

My villa was beautiful with amazing views of the coast. The resort was nice and quiet and I felt really relaxed. The staff were very friendly and I would definitely come back.

My villa was beautiful with amazing views of the coast. The resort was nice and quiet and I felt really relaxed. The staff were very friendly and I would definitely come back.

housekeeping staffs we’re really kind continental breakfast staffs were very friendly except the Duty manager Asika Naidu needs more training to handle the visitors she was not helpful I would request the management to give her more training.

housekeeping staffs we’re really kind continental breakfast staffs were very friendly except the Duty manager Asika Naidu needs more training to handle the visitors she was not helpful I would request the management to give her more training.

Area was good, but service was bad with many things not available. And also the room conditions suck with broken taps and showers.

Area was good, but service was bad with many things not available. And also the room conditions suck with broken taps and showers.

Delightful hotel with genuinely lovely welcoming staff. Spacious duplex room with Veranda on to gardens and just across road to beach with fast running tide inside reef with indifferent snorkelling. Hotel was extremely quiet, so charming staff had plenty of time for us but the food service was slow (Fiji time?) and a number of menu choices were not available and breakfast was very limited. Room had little kitchen area but no utensils. Ocean bar grill was a very good local restaurant. We had honour of being invited to an Indian wedding being hosted at the crows nest and we were made very welcome with excellent food. Good pool. In spite of its idiosyncrasies, we much preferred it to the fancy Outrigger hotel close by, which seemed full and expensive and less authentic.

Delightful hotel with genuinely lovely welcoming staff. Spacious duplex room with Veranda on to gardens and just across road to beach with fast running tide inside reef with indifferent snorkelling. Hotel was extremely quiet, so charming staff had plenty of time for us but the food service was slow (Fiji time?) and a number of menu choices were not available and breakfast was very limited. Room had little kitchen area but no utensils. Ocean bar grill was a very good local restaurant. We had honour of being invited to an Indian wedding being hosted at the crows nest and we were made very welcome with excellent food. Good pool. In spite of its idiosyncrasies, we much preferred it to the fancy Outrigger hotel close by, which seemed full and expensive and less authentic.

The hotel was great- lovely pool area and friendly staff. The rom was a 2 level room built into the hillside with a bed on the lover level and seating area above which was decorated in a nautical style and rather quaint. The restaurant is outside and the furniture quite basic, but the food was great. Unfortunately there was a large group (20+) guests who took over the pool area and were extremely noisy drinking and yelling to a level more than just having fun. I guess this can happen anywhere but it did spoil the stay a little. Overall the experience was good.

The hotel was great- lovely pool area and friendly staff. The rom was a 2 level room built into the hillside with a bed on the lover level and seating area above which was decorated in a nautical style and rather quaint. The restaurant is outside and the furniture quite basic, but the food was great. Unfortunately there was a large group (20+) guests who took over the pool area and were extremely noisy drinking and yelling to a level more than just having fun. I guess this can happen anywhere but it did spoil the stay a little. Overall the experience was good.

my trip was great , manager was very nice and helpful, I am happy with the staff at the checking desk welcome drink was served unprofessionally, I was not able to check in early unless I pay $15.00 an hour which would have cost me $45.00 if the room was not ready I would understand but charge me to check in early and make money from guest is not right I am already giving u business not happy when I got of the flight 5am and drove over 2 hours to your hotel all I wanted to fresh up one more thing staff came over with me to the room and count all the appliances and had me sign it so that I don't take any

my trip was great , manager was very nice and helpful, I am happy with the staff at the checking desk welcome drink was served unprofessionally, I was not able to check in early unless I pay $15.00 an hour which would have cost me $45.00 if the room was not ready I would understand but charge me to check in early and make money from guest is not right I am already giving u business not happy when I got of the flight 5am and drove over 2 hours to your hotel all I wanted to fresh up one more thing staff came over with me to the room and count all the appliances and had me sign it so that I don't take any

Service was really poor

Service was really poor

It was good for me. Higher ceiling Ocean view and Nice furniture comfortable.

It was good for me. Higher ceiling Ocean view and Nice furniture comfortable.

Positive booking process and check in and out. Staff greatest asset, friendliness and great service. Looked after well in restaurant, (gluten free bread pancakes provided), tropical breakfast included, cleaners did a excellent job and reception, grounds and security staff were excellent. Location was spectacular and quiet road access. Next to lagoon and ocean great sunsets. Villas very clean and maintained. Villas not suitable for elderly due to series of stairs everywhere. Close access to Sigatoka town 8km) Negatives: TV/satellite service POOR, only two channels Rugby and Indian programs. News channel would have been better. One power point kitchenette needed extension lead for kettle. Shower pressure poor and hot /cold adjustment very difficult to control Poor lights illumination for reading.( 8w globes used without diffusers). Overall a comfortable 2 week stay.