I had a fantastic experience. The hotel is beautiful, and the staff I’ve encountered was always pleasant. The young lady that checked me in was very professional and extremely sweet, and she’s a great ambassador of yours. The food at the restaurant was delicious too, and the Spa circuit was nice. Viana is such a beautiful place. I loved going to the Monte of St. Luzia, which has breathtaking views of the river and the ocean; it’s fantastic! The only thing that needs attention is the carpets which are not bad by any means, but the normal wear and tear is noticeable. I want to come back to this property. My experience was fantastic! Thank you!

The bathtub needs some love. It was missing the plug and the overflow piece was missing. Other than that, it was a pleasant stay.

The bathtub needs some love. It was missing the plug and the overflow piece was missing. Other than that, it was a pleasant stay.

Easy check in. Rooms clean and as requested. Friendly hotel staff. Recommended and would happily book again if in the area.

Easy check in. Rooms clean and as requested. Friendly hotel staff. Recommended and would happily book again if in the area.

Everything was perfect and 4 Stars except one thing. I should not have to get up from the pool or outdoor patio to find a cocktail or snack. A server should be visible and available every 10/15 minutes. I am on business or vacation and should not have to work to spend money.

Everything was perfect and 4 Stars except one thing. I should not have to get up from the pool or outdoor patio to find a cocktail or snack. A server should be visible and available every 10/15 minutes. I am on business or vacation and should not have to work to spend money.

Food

Food

Great hotel, good spa services but It would great if the hotel provided padlocks and robes for the spa. Even if it was charged!

Great hotel, good spa services but It would great if the hotel provided padlocks and robes for the spa. Even if it was charged!

Great place. Good value. Good location.

Great place. Good value. Good location.

Some communication issues between the front desk and the spa. Appointments were hard to schedule with the spa

Some communication issues between the front desk and the spa. Appointments were hard to schedule with the spa

Short stay (one night) at this hotel. Didn't have time to get the most of it, didn't use the spa. The staff was friendly and at the front desk very welcoming and helpful. Breakfast was excellent with lots of options. The room was very spacious and quiet. Great stay!

Short stay (one night) at this hotel. Didn't have time to get the most of it, didn't use the spa. The staff was friendly and at the front desk very welcoming and helpful. Breakfast was excellent with lots of options. The room was very spacious and quiet. Great stay!

In love with the hotel and the people there

In love with the hotel and the people there

The hotel was very nice. Our room and bathroom was very spacious. The outdoor pool is fantastic with lots of room to sunbathe.

The hotel was very nice. Our room and bathroom was very spacious. The outdoor pool is fantastic with lots of room to sunbathe.

The staff was very nice. Unfortunately there was no special container for plastic!

The staff was very nice. Unfortunately there was no special container for plastic!

All about this hotel is awesome! Spacious, modern and clean room and bathroom! All rooms have a wide wall-to-wall view either to the street or pool side. Internet works perfectly everywhere you use it around the hotel. They have a tasty and wide buffet at a very affordable price for breakfast, lunch and dinner with wine included. Bar are is also very nice to have a drink while watching a soccer game, tennis match or whatever you feel like to. People are extremely helpful and nice as well. The only thing I may mention to Manager would be pool's temperature, which was cold even when weather was around 33C. Also, it's very easy to get there from the train station, 28 minute walk! It was a great surprise finding this hotel at this Portugal's city! Ahhhhhh, and do I forget to mention their in-site SPA?

All about this hotel is awesome! Spacious, modern and clean room and bathroom! All rooms have a wide wall-to-wall view either to the street or pool side. Internet works perfectly everywhere you use it around the hotel. They have a tasty and wide buffet at a very affordable price for breakfast, lunch and dinner with wine included. Bar are is also very nice to have a drink while watching a soccer game, tennis match or whatever you feel like to. People are extremely helpful and nice as well. The only thing I may mention to Manager would be pool's temperature, which was cold even when weather was around 33C. Also, it's very easy to get there from the train station, 28 minute walk! It was a great surprise finding this hotel at this Portugal's city! Ahhhhhh, and do I forget to mention their in-site SPA?

Spacious room, good breakfast. Lovely swimming pools.

It is a fantastic hotel. Staff very polite and helpful and room very comfy.

It is a fantastic hotel. Staff very polite and helpful and room very comfy.

very nice business hotel. BUsiness wise, I would improve the level of the desk for working at Computer and also the rooms' lighting. Slightly too weak. But in general a very good hotel.

very nice business hotel. BUsiness wise, I would improve the level of the desk for working at Computer and also the rooms' lighting. Slightly too weak. But in general a very good hotel.

Nice views, clean rooms, spacious bathroom, comfortable bed, but pillows’ quality could be improves

Nice views, clean rooms, spacious bathroom, comfortable bed, but pillows’ quality could be improves