Wifi was no good!!! We had to stay in the restaurant after breakfast to get up to date… Outside of that, was perfect

Wifi was no good!!! We had to stay in the restaurant after breakfast to get up to date… Outside of that, was perfect

The hotel itself was decent Beds are very hard, essentially a box spring with a very light pillow top Food is good, not much variety of you don't have Asian taste though They only have one Point of sale unit, so if it fails they have no back up and no idea how to handle that sort of situation It failed during our checkout, we were out of cash, had to leave for our flight and they wanted us to go to an ATM somewhere in town and get cash out Or give them a bank transfer, (international) which wasn't happening on short notice even if we had plenty of time Wound up sending to a random PayPal account which was very unprofessional A company like this which owns multiple hotels and I believe an airline as well should have at bare minimum a back up way to pay without having to resort to things like this.

The hotel itself was decent Beds are very hard, essentially a box spring with a very light pillow top Food is good, not much variety of you don't have Asian taste though They only have one Point of sale unit, so if it fails they have no back up and no idea how to handle that sort of situation It failed during our checkout, we were out of cash, had to leave for our flight and they wanted us to go to an ATM somewhere in town and get cash out Or give them a bank transfer, (international) which wasn't happening on short notice even if we had plenty of time Wound up sending to a random PayPal account which was very unprofessional A company like this which owns multiple hotels and I believe an airline as well should have at bare minimum a back up way to pay without having to resort to things like this.

My Daughter and my wife stayed at the hotel and had a great time at the pool, enjoyed the food, and ventured out to see the sites in town. I am sure they will visit again.

My Daughter and my wife stayed at the hotel and had a great time at the pool, enjoyed the food, and ventured out to see the sites in town. I am sure they will visit again.

Great service and well maintained hotel. Only issue we had was poor WiFi / internet.

Great service and well maintained hotel. Only issue we had was poor WiFi / internet.

The room had a strong musty smell to it, was very small and hard to move around with the furniture in it. There was also termite damage to the timber and the beds were rock hard. I don't normally make comment but there were a number downsides. The location however was convenient and pool area was nice. Staff were helpful.

The room had a strong musty smell to it, was very small and hard to move around with the furniture in it. There was also termite damage to the timber and the beds were rock hard. I don't normally make comment but there were a number downsides. The location however was convenient and pool area was nice. Staff were helpful.

The best part of this hotel are the Filipinos they are kind friendly. One of the workers Jovan was the best helped us with our luggage and was knowledgeable about the area. I will come back again and stay because of Him. They have buffet breakfast daily and buffet for supper on a Saturday night. They have a restaurant on the main floor which has a variety of menu. The only thing that doesn’t work good is the wifi it should improve as it Barely work. The location is great as it faces the ocean you do need a ride to go to town but if you’re adventurous you can walk and see the locals

The best part of this hotel are the Filipinos they are kind friendly. One of the workers Jovan was the best helped us with our luggage and was knowledgeable about the area. I will come back again and stay because of Him. They have buffet breakfast daily and buffet for supper on a Saturday night. They have a restaurant on the main floor which has a variety of menu. The only thing that doesn’t work good is the wifi it should improve as it Barely work. The location is great as it faces the ocean you do need a ride to go to town but if you’re adventurous you can walk and see the locals

The rooms come with a breakfast but sadly no heat lamps resulting in cold food every morning. Our group of 4 ate an evening meal but they forgot my wife's order. When they eventually brought her steamed Lapu-Lapu fish it was raw. She got mad and left. The serving staff need coaching on how to work in a restaraunt. We booked 2 separate excursions. The first one said it included snorkeling but we were shocked to learn at the pier that you have to rent the snorkels. The 2nd excursion was a 3.5 glittering firefly tour. When the driver showed up a half hour late the hotel phoned the tour company to ensure it would be extended 30 mins but we were told no, it was our loss. Finally, the swimming cold is usually empty due to the water being very cold regardless of the time of day we tried to swim. Not a pleasant stay.

The rooms come with a breakfast but sadly no heat lamps resulting in cold food every morning. Our group of 4 ate an evening meal but they forgot my wife's order. When they eventually brought her steamed Lapu-Lapu fish it was raw. She got mad and left. The serving staff need coaching on how to work in a restaraunt. We booked 2 separate excursions. The first one said it included snorkeling but we were shocked to learn at the pier that you have to rent the snorkels. The 2nd excursion was a 3.5 glittering firefly tour. When the driver showed up a half hour late the hotel phoned the tour company to ensure it would be extended 30 mins but we were told no, it was our loss. Finally, the swimming cold is usually empty due to the water being very cold regardless of the time of day we tried to swim. Not a pleasant stay.

My family and friends enjoyed our stay in your beautiful hotel

My family and friends enjoyed our stay in your beautiful hotel

The hotel is newer and very comfortable. The rooms are spacious and nice. There is internet available, but only in the lobby. They charge you for the use of pool towels. The customer service is good.

The hotel is newer and very comfortable. The rooms are spacious and nice. There is internet available, but only in the lobby. They charge you for the use of pool towels. The customer service is good.

I happily stayed for 1 night, in a deluxe room with big bathtub, king size bed and a twin bed. With me was my niece and a grandniece who enjoyed tremendously the tub and the swimming pool. Since I have family living in Coron, I had invited them for dinner. They actually recommended this hotel to me. I loved their pool and drinks. I think I will come back here on my future trips. I really don't have any dislike about this hotel except the little inconvenience of the non-working elevator.

I happily stayed for 1 night, in a deluxe room with big bathtub, king size bed and a twin bed. With me was my niece and a grandniece who enjoyed tremendously the tub and the swimming pool. Since I have family living in Coron, I had invited them for dinner. They actually recommended this hotel to me. I loved their pool and drinks. I think I will come back here on my future trips. I really don't have any dislike about this hotel except the little inconvenience of the non-working elevator.

Overall very good hotel, strongly recommend it. The only negative thing to highlight is that the hotel’s travel partner canceled our island hopping tour - It was suppose to leave 7.30 am, at 9.30 am they told us that the trip was canceled. They handled the situation poorly as well. Other hotel guest had similar experiences with significant delays. Except from this, very good!

Overall very good hotel, strongly recommend it. The only negative thing to highlight is that the hotel’s travel partner canceled our island hopping tour - It was suppose to leave 7.30 am, at 9.30 am they told us that the trip was canceled. They handled the situation poorly as well. Other hotel guest had similar experiences with significant delays. Except from this, very good!

Positive: - The staff is very helpful and always want to find a way to please you. - The hotel is clean - The room is large and we had a great view Negative: - The bed is the worst that I ever slept in. It is like we are sleeping on wood. - Breakfasts are basic and redundant.

Positive: - The staff is very helpful and always want to find a way to please you. - The hotel is clean - The room is large and we had a great view Negative: - The bed is the worst that I ever slept in. It is like we are sleeping on wood. - Breakfasts are basic and redundant.

Great hotel with all you need! Very comfortable and helpful staff! Would definetly recommend !

Great hotel with all you need! Very comfortable and helpful staff! Would definetly recommend !

more than the physical condition of the hotel, it was the staff (from front desk to housekeeping, to pool side, even to the guard) that makes the establishment worth the stay and revisit. incredible, warm and sincere service. management must be inspiring!

more than the physical condition of the hotel, it was the staff (from front desk to housekeeping, to pool side, even to the guard) that makes the establishment worth the stay and revisit. incredible, warm and sincere service. management must be inspiring!

Staff were very helpful and friendly. Overall resort was clean and well kept. Would definitely stay here again!

No sunshine at the pool before afternoon, otherwise great

No sunshine at the pool before afternoon, otherwise great

We arrived. Reception staff friendly. Some helpful and some not so helpful during our stay. Some dismissive (perhaps from helping numerous customers as once, but not the best way to manage). The hotel was clean. The one lift was broken. We were on the 4th floor, not great. Would have been nice to be told of this prior to arrival as it appeared to have been out of service some time. The air conditioning in the reception and all communal areas was not on or working. So with the humidity and heat, walking up the stairs was not pleasant at all. Particularly bad was the restaurant for breakfast time. We left each morning after breakfast dripping with sweat. The air conditioner in our room didn’t really work very well despite being on 16 setting at all times. The island power outages meant the air conditioner would turn off during the night. When the generator turned on and kicked in, the air Conditioner would need to be switched back on. On the last night the air conditioner showed up with an error message and stopped working. Reported to staff but there wasn’t much they would do at 2am. The pool was nicely maintained and had lovely views at sunset. They have a concrete pier (nothing special itself) but sitting on the end to watch the sunset was magical. Overall, it was a bed to sleep in at night. I would not expect much more if you’re planning to stay here.