Good position but the hotel is a bit old and needs renovation. Service was ok

Good position but the hotel is a bit old and needs renovation. Service was ok

We booked this room because it had a four star rating and free wifi. First of all, the front entrance was difficult to find—the sign is on one side, where there IS no door, but you have to walk the opposite way much further to get there. When we checked in, they could not find our reservation. We got up to our room which was very smelly, opened up the windows and had a gorgeous view. But the patio was too dirty to walk on without shoes, and the floor inside was equally as dirty. The sink placement only allowed the bathroom door to open 2/3 of the way. The extremely tight bathroom also had a bidet, but not really room for it so the bidet was placed in front of the shower door. A towel was laying over the shower drain which I picked up, only to discover it was keeping the sewer smells from drifting out. The internet did not work so we went to the hotel lounge. Still did not work. We inquired at the front desk and were told the internet does not really work here, especially past the second floor. But it’s a four star hotel—the girl just shrugged her shoulders and turned away. Unbelievable. Old, needs refurbishing BADLY—do not stay here.

We booked this room because it had a four star rating and free wifi. First of all, the front entrance was difficult to find—the sign is on one side, where there IS no door, but you have to walk the opposite way much further to get there. When we checked in, they could not find our reservation. We got up to our room which was very smelly, opened up the windows and had a gorgeous view. But the patio was too dirty to walk on without shoes, and the floor inside was equally as dirty. The sink placement only allowed the bathroom door to open 2/3 of the way. The extremely tight bathroom also had a bidet, but not really room for it so the bidet was placed in front of the shower door. A towel was laying over the shower drain which I picked up, only to discover it was keeping the sewer smells from drifting out. The internet did not work so we went to the hotel lounge. Still did not work. We inquired at the front desk and were told the internet does not really work here, especially past the second floor. But it’s a four star hotel—the girl just shrugged her shoulders and turned away. Unbelievable. Old, needs refurbishing BADLY—do not stay here.

Terrible hotel. The air conditioner in the toom did not work and it was over 100 degrees. We asked front desk and the representative was new, first day and couldnt help us. The second day thry sent a technicisn to fix it. We were told it was working fine and assured all was fine. Got to our room that night still hot and not working. We asked to be switched to another room and they refused. We asked for a fan and told it was for concierge only snd it was more important that they were comfortable. My uncle (franco vadala) used to work for tourism dept snd had to get involved. Finally last night we were given a different room. Expedia should do their members a service and remove them from their site.

Terrible hotel. The air conditioner in the toom did not work and it was over 100 degrees. We asked front desk and the representative was new, first day and couldnt help us. The second day thry sent a technicisn to fix it. We were told it was working fine and assured all was fine. Got to our room that night still hot and not working. We asked to be switched to another room and they refused. We asked for a fan and told it was for concierge only snd it was more important that they were comfortable. My uncle (franco vadala) used to work for tourism dept snd had to get involved. Finally last night we were given a different room. Expedia should do their members a service and remove them from their site.

Unhelpful reception staff with no empathy and no wish to help ! We were visiting for a wedding and required an iron. The only 1 in the hotel was broken and they made no move to replace or help the situation. Finally, after a 'discussion' they agreed to have house keeping iron 2 shirts which they were going to charge for until a further 'discussion'.

Unhelpful reception staff with no empathy and no wish to help ! We were visiting for a wedding and required an iron. The only 1 in the hotel was broken and they made no move to replace or help the situation. Finally, after a 'discussion' they agreed to have house keeping iron 2 shirts which they were going to charge for until a further 'discussion'.

It was overall a great experience

It was overall a great experience

nice and good location location and staff is very friendly we can not control the room tem and it was very hot.

nice and good location location and staff is very friendly we can not control the room tem and it was very hot.

Hotel in ideal position very clean but very dated needs a complete makeover food very good and staff very helpful ideal for beach but noises nighttime are sometimes bad

Hotel in ideal position very clean but very dated needs a complete makeover food very good and staff very helpful ideal for beach but noises nighttime are sometimes bad

While our room was clean and had a great view of the beach, the only real plus for this hotel was its (limited) car parking right at the front. When we enquired about getting a light meal when the weather turned stormy, we were told we had needed to book for a table that morning. The hotel appeared to be frequented by tour groups, so not at all an enjoyable space.

While our room was clean and had a great view of the beach, the only real plus for this hotel was its (limited) car parking right at the front. When we enquired about getting a light meal when the weather turned stormy, we were told we had needed to book for a table that morning. The hotel appeared to be frequented by tour groups, so not at all an enjoyable space.

The title says it all. Otherwise expect an old hotel, and depending on your room location, the outside noise can be frustrating. I haven't tried the food despite spotting a daily buffet with a wide local variety in the main restaurant. good for families with children.

The title says it all. Otherwise expect an old hotel, and depending on your room location, the outside noise can be frustrating. I haven't tried the food despite spotting a daily buffet with a wide local variety in the main restaurant. good for families with children.

Hotel was basic, very clean but very close to a fantastic beach. Breakfast was also included and was very good.

Hotel was basic, very clean but very close to a fantastic beach. Breakfast was also included and was very good.

Noisy part of the beach to stay at night, main roads on either side, booming music from passing cars after midnight- take earplugs. Hotel caters to coach tours who book their tourists here for a few days. Beds were comfy and soft, fridge was working and empty, rooms big, shower was tiny! Cleanliness fine, some days beds were just made up so sand from the day before would still be there the next night. No glasses in the room to have a drink. The breakfast was sad - all the basic European choices are there but the quality is not. Tinned peaches and old bruised pears or bananas in a country where fresh fruit is plentiful? Watered down juice so it tastes more like squash. No coffee machines (just a flask of nasty tasting coffee on the table) no fresh espresso unless you order and pay for it separately. The service in the restaurant was also poor. You walk in and unless it's early you'll find that the tables are not made up so you have a choice of sitting on dirty tables or ones with just tablecloths on and then you find a waiter to help, they will then rush around you to set it up. That's if it's not reserved, which you won't know is the case until a waiter rushes over to tell you off - you can sit anywhere but not on a reserved table. No-one told me how to reserve a table or how to identify one that is reserved! The chef working the egg cooking counter was grumpy, rude or indifferent, depending on the day.The front desk staff are great however and the views are lovely at night

Noisy part of the beach to stay at night, main roads on either side, booming music from passing cars after midnight- take earplugs. Hotel caters to coach tours who book their tourists here for a few days. Beds were comfy and soft, fridge was working and empty, rooms big, shower was tiny! Cleanliness fine, some days beds were just made up so sand from the day before would still be there the next night. No glasses in the room to have a drink. The breakfast was sad - all the basic European choices are there but the quality is not. Tinned peaches and old bruised pears or bananas in a country where fresh fruit is plentiful? Watered down juice so it tastes more like squash. No coffee machines (just a flask of nasty tasting coffee on the table) no fresh espresso unless you order and pay for it separately. The service in the restaurant was also poor. You walk in and unless it's early you'll find that the tables are not made up so you have a choice of sitting on dirty tables or ones with just tablecloths on and then you find a waiter to help, they will then rush around you to set it up. That's if it's not reserved, which you won't know is the case until a waiter rushes over to tell you off - you can sit anywhere but not on a reserved table. No-one told me how to reserve a table or how to identify one that is reserved! The chef working the egg cooking counter was grumpy, rude or indifferent, depending on the day.The front desk staff are great however and the views are lovely at night

It is definitely not a four star hotel. No minibar,breakfast is a poor quality (for a 4 star) waitress in the restaurant are indifferent but the reception was helpful.Advantage:The hotel is in a nice area, beautiful view, small but lovely spa. MAX. 3 STAR!!!!!

It is definitely not a four star hotel. No minibar,breakfast is a poor quality (for a 4 star) waitress in the restaurant are indifferent but the reception was helpful.Advantage:The hotel is in a nice area, beautiful view, small but lovely spa. MAX. 3 STAR!!!!!