Some of the staff were very nice. Clean hotel but the trash kept outside the elevators for most of the day and stains in carpet in hall make it seem dirty. Room was clean, cute patio.

This hotel was amazing. I will definitely stay here once I visit Sorrento again. The staff was friendly, breakfast had a great selection and it was very close to the center of the town. Bonus points for being a short walk from the train station.

Nice hotel and easy acess to everything

Nice hotel and easy acess to everything

Good location if you would like to be on the main street.

Good location if you would like to be on the main street.

The room was very very small, not at all like the photos, practically a cupboard with not even enough space to walk around the bed! The pool was shabby with peeling paint and littered with people’s drinks bottles and left over rubbish. The breakfast was mediocre, actually some of the cakes were good, but the eggs were cold the coffee was undrinkable! We were hoping for a lovely stay but were bitterly disappointed, oh and the reception staff were dowries on occasion. I don’t usually write reviews, but this hotel had such glowing ones I wanted to share our experience!

The room was very very small, not at all like the photos, practically a cupboard with not even enough space to walk around the bed! The pool was shabby with peeling paint and littered with people’s drinks bottles and left over rubbish. The breakfast was mediocre, actually some of the cakes were good, but the eggs were cold the coffee was undrinkable! We were hoping for a lovely stay but were bitterly disappointed, oh and the reception staff were dowries on occasion. I don’t usually write reviews, but this hotel had such glowing ones I wanted to share our experience!

Great location and excellent AC in the room

Great location and excellent AC in the room

Lovely hotel, great location for Sorrento centre and transport links, friendly/ helpful front office staff. But unfortunately the hotel's response to items going missing from our room was not as expected for a 4* hotel. No accountability for shopping bags going missing from a secured room or offer to compensate the items that went missing. The items were low value (c£30) and I've no doubt they were removed in error, but the hotel's response was not good. It marred an otherwise enjoyable stay at the hotel.

Lovely hotel, great location for Sorrento centre and transport links, friendly/ helpful front office staff. But unfortunately the hotel's response to items going missing from our room was not as expected for a 4* hotel. No accountability for shopping bags going missing from a secured room or offer to compensate the items that went missing. The items were low value (c£30) and I've no doubt they were removed in error, but the hotel's response was not good. It marred an otherwise enjoyable stay at the hotel.

Great location. Simple but lovely hotel with everything you need for a weekend away.

Great location. Simple but lovely hotel with everything you need for a weekend away.

I wanted to share my recent experience at the hotel. Overall, the staff and the GM were fabulous. However, I had a few concerns during my stay. The hallways were quite dirty, and there was an issue with the water continuously coming out of the shower, even after a very brief shower. Although I contacted the front desk about this, the issue was not addressed. Additionally, my friend and I enjoy having wine on vacation, and we found that although the bar appeared to be open, the staff member who assisted us seemed to have very little knowledge about the available options.

I wanted to share my recent experience at the hotel. Overall, the staff and the GM were fabulous. However, I had a few concerns during my stay. The hallways were quite dirty, and there was an issue with the water continuously coming out of the shower, even after a very brief shower. Although I contacted the front desk about this, the issue was not addressed. Additionally, my friend and I enjoy having wine on vacation, and we found that although the bar appeared to be open, the staff member who assisted us seemed to have very little knowledge about the available options.

Little gem of a place!! Loved my stay at The Capri Hotel it was immaculate and decorated beautifully. Room was on the small side but had everything necessary and I had a balcony with pool view that I loved to sit on early evening as it was sunny and had view down the street towards Piazzo Tasso (room 209) Breakfast area is lovely and has nice choice of options. Front desk staff were super helpful. I would definitely stay here again it is convenient for walking to the center and a 2min walk to train/bus station but has very sound proof rooms so no noise issues. Wish I could have stayed longer.

Little gem of a place!! Loved my stay at The Capri Hotel it was immaculate and decorated beautifully. Room was on the small side but had everything necessary and I had a balcony with pool view that I loved to sit on early evening as it was sunny and had view down the street towards Piazzo Tasso (room 209) Breakfast area is lovely and has nice choice of options. Front desk staff were super helpful. I would definitely stay here again it is convenient for walking to the center and a 2min walk to train/bus station but has very sound proof rooms so no noise issues. Wish I could have stayed longer.

Modern clean facility Great location walkable to all attractions and restaurants Great breakfast wonderful staff

Modern clean facility Great location walkable to all attractions and restaurants Great breakfast wonderful staff

We loved our stay at the hotel. Close to train station and right on doorstep of Centro and access to Port. Loved the pool and the breakfast. Both welcome and integral parts of our day. The staff were perhaps the best thing. Friendly and courteous and always willing to help. Front desk to restaurant to cleaning. So appreciative. Extra special shoutout to Teresa who goes above and beyond. Thank you Teresa and look forward to seeing you in the future.

We loved our stay at the hotel. Close to train station and right on doorstep of Centro and access to Port. Loved the pool and the breakfast. Both welcome and integral parts of our day. The staff were perhaps the best thing. Friendly and courteous and always willing to help. Front desk to restaurant to cleaning. So appreciative. Extra special shoutout to Teresa who goes above and beyond. Thank you Teresa and look forward to seeing you in the future.

This was one of the nicest hotels I have ever stayed in . The manager Teresa and all her staff made you feel com pletely at home and part of the family. The lounges and dining room were stunning,really beautifully decorated. Loads of choice for breakfast . Although some rooms were on the small side and little storage, and small pool also, the benefits more than outweighed these issues. A few minutes walk into the main square (on the flat) and the rooms overlooking the pool are very quiet. I was quite unusually sad to leave…

This was one of the nicest hotels I have ever stayed in . The manager Teresa and all her staff made you feel com pletely at home and part of the family. The lounges and dining room were stunning,really beautifully decorated. Loads of choice for breakfast . Although some rooms were on the small side and little storage, and small pool also, the benefits more than outweighed these issues. A few minutes walk into the main square (on the flat) and the rooms overlooking the pool are very quiet. I was quite unusually sad to leave…

Absolutely perfect! The staff was beyond helpful. Breakfast was great. Pool area came in handy since the beaches are small and packed. A/c was great!! Clean large rooms, conveniently located right on the Main Street, but also super quiet in the room. The women at the desk were amazing! I would most definitely stay at Hotel Capri again good value for the price. Grazie!

Absolutely perfect! The staff was beyond helpful. Breakfast was great. Pool area came in handy since the beaches are small and packed. A/c was great!! Clean large rooms, conveniently located right on the Main Street, but also super quiet in the room. The women at the desk were amazing! I would most definitely stay at Hotel Capri again good value for the price. Grazie!

The property is great location. walkable to everything. The hotel staff were amazing, and we had a clean hotel room… We loved Sorrento , and will be back, We had the best food there in Sorrento. ❤️😎✈️🍾😎✈️🇮🇹

The property is great location. walkable to everything. The hotel staff were amazing, and we had a clean hotel room… We loved Sorrento , and will be back, We had the best food there in Sorrento. ❤️😎✈️🍾😎✈️🇮🇹

a very clean, well appointed property in convenient walking distance to the town. The private courtyard with pool was great. Very friendly staff

a very clean, well appointed property in convenient walking distance to the town. The private courtyard with pool was great. Very friendly staff

Really nice hotel and staff! Close to city center - only a 10 min walk. Well maintained hotel! Small pool area.

Really nice hotel and staff! Close to city center - only a 10 min walk. Well maintained hotel! Small pool area.