It was ok, bathroom could have been better maintained and cleaner

It was ok, bathroom could have been better maintained and cleaner

Our stay was superb Excellent customer .Cory had empathy,responsiveness and professionalism that was above and beyond our expectations. I highly recommend this property.

Our stay was superb Excellent customer .Cory had empathy,responsiveness and professionalism that was above and beyond our expectations. I highly recommend this property.

loved the breakfast,pool, everyone was very nose and check in/out was easy!

It's a dirty place, I never recommended such a place.

It was what we needed

It was what we needed

This was okay. The bed was comfortable

This was okay. The bed was comfortable

We switched rooms 3 times (1st 2 smelled like wet dog and the TV didn't work). The front desk staff was very nice, but they were having some issues with cleaning staff and maintenance people. The breakfast was good, bed was comfortable, and the hot tub worked and pool area was clean so overall it was good stay.

We switched rooms 3 times (1st 2 smelled like wet dog and the TV didn't work). The front desk staff was very nice, but they were having some issues with cleaning staff and maintenance people. The breakfast was good, bed was comfortable, and the hot tub worked and pool area was clean so overall it was good stay.

The breakfast was good

The breakfast was good

Clean room. Comfortable bed. Friendly staff at front desk.

The manager on duty took care of us checking in and out and he was amazing! He went above and beyond to accommodate and help make our stay the best stay!

The manager on duty took care of us checking in and out and he was amazing! He went above and beyond to accommodate and help make our stay the best stay!

Just had issues at the checking. She took for so long.

Just had issues at the checking. She took for so long.

The staff were kind and friendly, especially the lady who was working on keeping the breakfast area stocked and picked up. She even came around to each guest and asked if she could get us anything else. The indoor pool was clean, cool and refreshing, and we also enjoyed the spa. The beds were so comfortable, and the pillows were perfect. I liked being able to make my room nice and cold for when we slept. The only issue was I had forgotten my own shampoo and soap, but the bathroom had all of those provided except the bath wash container was empty. That is the only thing that happened. Otherwise, it was a perfect stay for us and close to all the things we needed.

The staff were kind and friendly, especially the lady who was working on keeping the breakfast area stocked and picked up. She even came around to each guest and asked if she could get us anything else. The indoor pool was clean, cool and refreshing, and we also enjoyed the spa. The beds were so comfortable, and the pillows were perfect. I liked being able to make my room nice and cold for when we slept. The only issue was I had forgotten my own shampoo and soap, but the bathroom had all of those provided except the bath wash container was empty. That is the only thing that happened. Otherwise, it was a perfect stay for us and close to all the things we needed.

Have you ever walked into a thrift store, and that stinch of dirty, dusty, contaminated air? I honestly felt betrayed with this stay. The bedding was dirty with liquid of some sort, unwashed. The room itself smells like a thrift store, and the hallways have a disgusting smell seeping through. No clean air, or that clean smell. The pool was the only nice thing for kids but the bed, pillow cases, etc all smelled like a second hand store. Never staying in one of these hotels again. My kids were grossed out with the smell, that's when you know it's really bad. Do yourself a favor and book elsewhere! Horrible experience for reals......oh and breakfast felt like sausage from 1999, no orange juice, no apple juice, out of everything but water and something else. Dude do better your a hotel that is unprepared for this, unreliable to maintain breakfast needs, unprofessional in my eyes. Sticky floors, unclean environment, dead roaches around the hotel, ugh

Have you ever walked into a thrift store, and that stinch of dirty, dusty, contaminated air? I honestly felt betrayed with this stay. The bedding was dirty with liquid of some sort, unwashed. The room itself smells like a thrift store, and the hallways have a disgusting smell seeping through. No clean air, or that clean smell. The pool was the only nice thing for kids but the bed, pillow cases, etc all smelled like a second hand store. Never staying in one of these hotels again. My kids were grossed out with the smell, that's when you know it's really bad. Do yourself a favor and book elsewhere! Horrible experience for reals......oh and breakfast felt like sausage from 1999, no orange juice, no apple juice, out of everything but water and something else. Dude do better your a hotel that is unprepared for this, unreliable to maintain breakfast needs, unprofessional in my eyes. Sticky floors, unclean environment, dead roaches around the hotel, ugh

The staff at the desk did not greet us upon arrival. We waited about five minutes while they were counting money before they even acknowledged us. There was a stale smell. There were fries in the hallway when we arrived, and they were still there when we got up in the morning. Our bedding was not clean, and the towels had stains. The sink was clogged, and some kind of greasy film was coming out of the drain. The bathroom floor was also not clean. The price was too expensive for the condition of the room.

The staff at the desk did not greet us upon arrival. We waited about five minutes while they were counting money before they even acknowledged us. There was a stale smell. There were fries in the hallway when we arrived, and they were still there when we got up in the morning. Our bedding was not clean, and the towels had stains. The sink was clogged, and some kind of greasy film was coming out of the drain. The bathroom floor was also not clean. The price was too expensive for the condition of the room.

Amazing breakfast,

Amazing breakfast,

Nice location

Nice location

Got turned away at the front desk and was told to go to sister hotel. Room was in bad shape when we got there.

Got turned away at the front desk and was told to go to sister hotel. Room was in bad shape when we got there.

Fantastic location right by everything. Very clean. Great service checking in. Room was large, clean and very comfortable. Breakfast had a great variety and was always full and area was kept very clean. Only negative I could think of is there is spot in pool shallow end that is sharp and we cut our foot on. Otherwise no complaints and will book another stay at same hotel for our tournament next year!!