Staff was courteous and accommodating breakfast Was plentiful

Staff was courteous and accommodating breakfast Was plentiful

The service at the desk is pleasant. However, there are MANY homeless and people hanging out. They prop the back doors open with rocks. Many people constantly going in and out. I didn't feel unsafe but I was definitely paying attention to my surroundings. There are also a lot of people sleeping in their cars in the parking lot.

The service at the desk is pleasant. However, there are MANY homeless and people hanging out. They prop the back doors open with rocks. Many people constantly going in and out. I didn't feel unsafe but I was definitely paying attention to my surroundings. There are also a lot of people sleeping in their cars in the parking lot.

besides this Hotel not being in the best area The girl at the front desk said that the back of the hotel is very noisy and loud I chose a non-smoking room and the first thing I walk into the room smelling like street cigarettes. The guest in this hotel were smoking in the hallway out of their door. I also had a guest have a dog running through the hallway. This hotel I would never recommend to anyone. It is beyond ghetto. I feel like there’s prostitutes and strippers that live there.

besides this Hotel not being in the best area The girl at the front desk said that the back of the hotel is very noisy and loud I chose a non-smoking room and the first thing I walk into the room smelling like street cigarettes. The guest in this hotel were smoking in the hallway out of their door. I also had a guest have a dog running through the hallway. This hotel I would never recommend to anyone. It is beyond ghetto. I feel like there’s prostitutes and strippers that live there.

Great property not too bad of an area my only issue is the fact I was racially profiled “ik what type of person u are” exact words said to me. As well as threatening to kick me out because I was expressing my problems as a paying guest. The lady at the front then proceeded to say well I’m Latina so I don’t care (keep in mind this is a grown woman) then goes on to say that hotels don’t run on a customers wishes ? After working in the hotel industry for 5 years myself she was obviously not trained properly. And after that all she had to say is the mangers will take her side regardless of the situation I am in complete disbelief that I had this issue at a hotel I’m paying 200$ for a night.

Great property not too bad of an area my only issue is the fact I was racially profiled “ik what type of person u are” exact words said to me. As well as threatening to kick me out because I was expressing my problems as a paying guest. The lady at the front then proceeded to say well I’m Latina so I don’t care (keep in mind this is a grown woman) then goes on to say that hotels don’t run on a customers wishes ? After working in the hotel industry for 5 years myself she was obviously not trained properly. And after that all she had to say is the mangers will take her side regardless of the situation I am in complete disbelief that I had this issue at a hotel I’m paying 200$ for a night.

Unfortunately I was disappointed with the amount of activity at night. The area where it was located seemed very unsafe. Potential prostitution. My room I had to request them to change the sheets because one looked very dingy. You were not allowed to take ur breakfast to ur room to eat. I would not recommend for family

Unfortunately I was disappointed with the amount of activity at night. The area where it was located seemed very unsafe. Potential prostitution. My room I had to request them to change the sheets because one looked very dingy. You were not allowed to take ur breakfast to ur room to eat. I would not recommend for family

The stay was fine but the hotel is a little outdated, the bathroom was not well lit, and there was not enough food for breakfast the first day of stay.

The stay was fine but the hotel is a little outdated, the bathroom was not well lit, and there was not enough food for breakfast the first day of stay.

My room had nice view of courtyard.

My room had nice view of courtyard.

We checked out 2 hrs after checking in , people fighting in the Hall on floor 1 and 2 . Also pool wasn't in good shape not clean .

We checked out 2 hrs after checking in , people fighting in the Hall on floor 1 and 2 . Also pool wasn't in good shape not clean .

The hotel it’s in a bad area and not secure, too many things happening around

The hotel it’s in a bad area and not secure, too many things happening around

Upon arrival, the atmosphere was very loud. The adjacent rooms were blasting music. Despite the fact that our room was non-smoking, there was a strong smell of smoke in the room. There was no iron board in our room. A poor vacuuming of the area around the bed was evident in the room. It appears that the previous guests left a dirty charger behind. There is an unpleasant smell emanating from the bedsheets. The shampoo in the bathroom appeared to have been used. We were not able to contact the front desk due to the lack of a telephone in the room. During the early hours of the morning, a guest was sleeping on the staircase of the hallway, snoring loudly. Only Fatima at check-in was extremely professional and informative about coffee and breakfast, hence the five-star rating for service. In addition to being polite and friendly, she greeted us with a smile. In addition to helping us, she made sure to acknowledge other guests who were waiting, informing them that she would be with them shortly. There are several Comfort Inns throughout California that I have stayed at. It was one of the worst stays I have ever experienced. In addition, I would like to note that the lobby as well as the restrooms were very clean. Upon arrival and check-out, the coffee bar was fully stocked. It is unlikely that I will return.

Everything are good, around the property some dirty. And some people not passenger use parking lot

Everything are good, around the property some dirty. And some people not passenger use parking lot

Upon arrival, the atmosphere was very loud. The adjacent rooms were blasting music. Despite the fact that our room was non-smoking, there was a strong smell of smoke in the room. There was no iron board in our room. A poor vacuuming of the area around the bed was evident in the room. It appears that the previous guests left a dirty charger behind. There is an unpleasant smell emanating from the bedsheets. The shampoo in the bathroom appeared to have been used. We were not able to contact the front desk due to the lack of a telephone in the room. During the early hours of the morning, a guest was sleeping on the staircase of the hallway, snoring loudly. Only Fatima at check-in was extremely professional and informative about coffee and breakfast, hence the five-star rating for service. In addition to being polite and friendly, she greeted us with a smile. In addition to helping us, she made sure to acknowledge other guests who were waiting, informing them that she would be with them shortly. There are several Comfort Inns throughout California that I have stayed at. It was one of the worst stays I have ever experienced. In addition, I would like to note that the lobby as well as the restrooms were very clean. Upon arrival and check-out, the coffee bar was fully stocked. It is unlikely that I will return.

The card keys to open the rooms never open the doors to the rooms twice I’ve checked in so these rooms are way on the other side of the building so I had to do it 3 times I was so irritated till CB the actual receptionist had to go with me to open it and it happened again so they need a new system and then the rooms have no phone s to b call the front desk it’s not safe to not have access to a phone

The card keys to open the rooms never open the doors to the rooms twice I’ve checked in so these rooms are way on the other side of the building so I had to do it 3 times I was so irritated till CB the actual receptionist had to go with me to open it and it happened again so they need a new system and then the rooms have no phone s to b call the front desk it’s not safe to not have access to a phone

Felt unsafe at all times, smelled too much like weed, door was jammed and let people who were not staying at hotel inside, too much prostitution if you have a family with little kids do not recommend to stay here at all!!!

Felt unsafe at all times, smelled too much like weed, door was jammed and let people who were not staying at hotel inside, too much prostitution if you have a family with little kids do not recommend to stay here at all!!!

Unfriendly front desk girl. No secure locks on doors to go into hotel. Room smelled so bad my friend had an asthma attack within five minutes of being in there. Sketchy neighborhood. Worst experience ever. Left and found another hotel for the night.

Unfriendly front desk girl. No secure locks on doors to go into hotel. Room smelled so bad my friend had an asthma attack within five minutes of being in there. Sketchy neighborhood. Worst experience ever. Left and found another hotel for the night.

It's a homeless shelter disguised as a hotel. Gavin Newsone and Choice Hotels should be ashamed of yourselves. All locks were broken. Says no smoking but the hallway was filled with weed smoke. Drug paraphernalia and pimps and hoes. Everything was broken. Police there every night. Every night we had men knocking on our door asking if Oscar was there. I don't know if Oscar was a pimp or a drug dealer even the maintenance guy knocked on our door looking for weed. God help us. We will never becoming back to this hotel or Riverside. Oh and paying customers should have the breakfast before homeless people. They should only get porridge.

It's a homeless shelter disguised as a hotel. Gavin Newsone and Choice Hotels should be ashamed of yourselves. All locks were broken. Says no smoking but the hallway was filled with weed smoke. Drug paraphernalia and pimps and hoes. Everything was broken. Police there every night. Every night we had men knocking on our door asking if Oscar was there. I don't know if Oscar was a pimp or a drug dealer even the maintenance guy knocked on our door looking for weed. God help us. We will never becoming back to this hotel or Riverside. Oh and paying customers should have the breakfast before homeless people. They should only get porridge.

Did not feel comfortable staying in this hotel. Did not feel safe at all.

Did not feel comfortable staying in this hotel. Did not feel safe at all.