Great stay, clean rooms, efficient housekeeping, breakfast in the morning was great.

They needed more staff. I waited 15 mins before anyone showed up at the front desk. It wasnt for a lack of working. He was the only one and doing his best to work a fully booked hotel. The other down fall was a kids gaming event so kids were running around until very late and even early in the morning the room above bounced and ran.

They needed more staff. I waited 15 mins before anyone showed up at the front desk. It wasnt for a lack of working. He was the only one and doing his best to work a fully booked hotel. The other down fall was a kids gaming event so kids were running around until very late and even early in the morning the room above bounced and ran.

All the staff I interacted with were friendly. For me the location was great.

All the staff I interacted with were friendly. For me the location was great.

I had a conference at The Regency next door. The accommodations were super convenient! Very clean space.

Staff was very polite and nice, breakfast was very good. Hotel was understaffed so small things like pool towels, room towels etc were short. Rooms were clean and beds were comfortable

Staff was very polite and nice, breakfast was very good. Hotel was understaffed so small things like pool towels, room towels etc were short. Rooms were clean and beds were comfortable

Great room next to a pond that you could walk around and see from your room.

Top notch

Top notch

The property was clean, updated and was close to McKendree U.

The general common areas and the breakfast were great! Clean, well managed. The towels were a bit in rough shape and the bathroom was not as clean as we would have liked. The linens were clean and the beds were suitable, the pillows were flat and uncomfortable.

The property was clean, updated and was close to McKendree U.

The general common areas and the breakfast were great! Clean, well managed. The towels were a bit in rough shape and the bathroom was not as clean as we would have liked. The linens were clean and the beds were suitable, the pillows were flat and uncomfortable.

Very quite

Very quite

Excellent hotel, great staff. Entry to stay with you anytime we travel .

Bathroom sink wouldn’t drain properly. Breakfast was good. Ive had better at other Hamptons.

Excellent hotel, great staff. Entry to stay with you anytime we travel .

Bathroom sink wouldn’t drain properly. Breakfast was good. Ive had better at other Hamptons.

Our room was not cleaned for 4days that we stay, the front desk told us it's only by request on the last day. But in the bathroom, it says the room will be cleaned every other day.

Our room was not cleaned for 4days that we stay, the front desk told us it's only by request on the last day. But in the bathroom, it says the room will be cleaned every other day.

The hotel was beautiful inside and out.The front desk person was not at the desk and I had to wait 10-15 minutes for someone to come help. That was a long time when I had been on the road for 14 hours and just wanted to check in. Then we go to breakfast and they are out of many things like spoons for the oatmeal that was not hot, coffee lids and so on. You pay to stay at a nice hotel knowing there will be a good hot breakfast and the quality was just not very good. We ended up going out to breakfast and that was dissappointing. Sub par for that area of hotels and if I was in management I would have been at the store that morning getting the supplies I needed for breakfast before people even knew it was an issue. There were lots of complaints from others on why they were oit of so many things. Better management would have problem solved instead of just saying sorry we are out, not our fault.

This was a convenient spot

This was a convenient spot

The hotel was beautiful inside and out.The front desk person was not at the desk and I had to wait 10-15 minutes for someone to come help. That was a long time when I had been on the road for 14 hours and just wanted to check in. Then we go to breakfast and they are out of many things like spoons for the oatmeal that was not hot, coffee lids and so on. You pay to stay at a nice hotel knowing there will be a good hot breakfast and the quality was just not very good. We ended up going out to breakfast and that was dissappointing. Sub par for that area of hotels and if I was in management I would have been at the store that morning getting the supplies I needed for breakfast before people even knew it was an issue. There were lots of complaints from others on why they were oit of so many things. Better management would have problem solved instead of just saying sorry we are out, not our fault.

Clean and well managed

Clean and well managed

This hotel was one of the best

This hotel was one of the best

Top notch service from Mya and staff!