Average

Staff members are nice!

Staff members are nice!

I stayed overnight and was happy with my stay. You can tell it was a dated hotel, however, it still is a relatively safe place downtown that is in walking distance to the beach, restaurants, and nightlife.

I recently stayed at the Holiday Inn Express & Suites Nassau, an IHG Hotel, and had a very disappointing experience. During my stay, the weather was extremely hot, and I was looking forward to using the pool. However, upon arrival, I found that the pool was closed. Despite this, they still charged the resort fee without providing the promised amenities. To make matters worse, they did not inform me about the pool closure when I made my booking and received the communication from the hotel. This lack of communication and poor customer service is unacceptable. I would not recommend this hotel.

I stayed overnight and was happy with my stay. You can tell it was a dated hotel, however, it still is a relatively safe place downtown that is in walking distance to the beach, restaurants, and nightlife.

I recently stayed at the Holiday Inn Express & Suites Nassau, an IHG Hotel, and had a very disappointing experience. During my stay, the weather was extremely hot, and I was looking forward to using the pool. However, upon arrival, I found that the pool was closed. Despite this, they still charged the resort fee without providing the promised amenities. To make matters worse, they did not inform me about the pool closure when I made my booking and received the communication from the hotel. This lack of communication and poor customer service is unacceptable. I would not recommend this hotel.

The service at the Hotel was High Class Service The Staff Was Very Nice And Respectful And Caring

The service at the Hotel was High Class Service The Staff Was Very Nice And Respectful And Caring

The staff was wonderful the continental breakfast was sold the location was good and the rooms were big and very clean

The staff was wonderful the continental breakfast was sold the location was good and the rooms were big and very clean

It’s at the center of everything you need. A walking distance. I like it

It’s at the center of everything you need. A walking distance. I like it

I liked the pool and the staff service

I liked the pool and the staff service

BAD STAFF. NO REFRIGERTATOR IN ROOMS. TINY BATHROOMS. NO DRINKING WATER.

BAD STAFF. NO REFRIGERTATOR IN ROOMS. TINY BATHROOMS. NO DRINKING WATER.

The young lady at the front desk was very nice and friendly, but the hotel was not well maintained. The pool was closed (for cleaning) and honestly I prefer the beach anyway but in the evening it would have been nice to be able to go for a swim. There was NO hot water. I prefer cooler shower especially after being in the heat all day but it wasn’t cool it was down right cold. Be careful sitting outside because the locals will come up and try and empty out the cigarette tubes looking for half smoked cigarettes. The breakfast was ok once you got past all the flies and gnats that held up shelter in the bread boxes all night. If you stay for more than a couple days plan on a different option for breakfast as the breakfast served was the same everyday. Again the staff was super nice, greeted you every time you entered but the next time I will choose a place a little higher end, because the Holiday Inn is not the same in other countries.

The young lady at the front desk was very nice and friendly, but the hotel was not well maintained. The pool was closed (for cleaning) and honestly I prefer the beach anyway but in the evening it would have been nice to be able to go for a swim. There was NO hot water. I prefer cooler shower especially after being in the heat all day but it wasn’t cool it was down right cold. Be careful sitting outside because the locals will come up and try and empty out the cigarette tubes looking for half smoked cigarettes. The breakfast was ok once you got past all the flies and gnats that held up shelter in the bread boxes all night. If you stay for more than a couple days plan on a different option for breakfast as the breakfast served was the same everyday. Again the staff was super nice, greeted you every time you entered but the next time I will choose a place a little higher end, because the Holiday Inn is not the same in other countries.

I was pleasantly surprised by the amazing views of this property. Walkable to Fish Fry and Straw market. Clean, comfortable with friendly staff.

I was pleasantly surprised by the amazing views of this property. Walkable to Fish Fry and Straw market. Clean, comfortable with friendly staff.

Staff was always willing to help

The breakfast fare was not Bahamian so that we could have a taste of the Bahamas. Nobody wants to eat American fare while in another country! Car parking for hotel guests was limited!

Staff was always willing to help

The breakfast fare was not Bahamian so that we could have a taste of the Bahamas. Nobody wants to eat American fare while in another country! Car parking for hotel guests was limited!

AC was faulty in my first room, asked for a new room. The bathroom door would not stay open, had to prop with a towel. For $200/night, this place is a joke. Taxi to airport is a rip off! The front desk said $35, the driver picked me up and once at the airport he told me $45. I gave him $40 since I only had 20 dollar bills and said that is not what I was quoted. The food across the street near the beach is overpriced and gross. A salad, beer and shrimp was OVER $60!!! What a rip off!

AC was faulty in my first room, asked for a new room. The bathroom door would not stay open, had to prop with a towel. For $200/night, this place is a joke. Taxi to airport is a rip off! The front desk said $35, the driver picked me up and once at the airport he told me $45. I gave him $40 since I only had 20 dollar bills and said that is not what I was quoted. The food across the street near the beach is overpriced and gross. A salad, beer and shrimp was OVER $60!!! What a rip off!

Their service was remarkable.

Their service was remarkable.

Everyone was very professional & knowledgeable about there job. Breakfast was very good.

Everyone was very professional & knowledgeable about there job. Breakfast was very good.

Hotel was in a great location you are within walking distance of the cruise ship port and the public beach is across the street after dark the locals look very shady so just be aware of your surroundings at all time in the day time it feels safe to venture out on the main streets only tho the small side street's looks shady and dangerous also the cabs make there price's up so pre pay for service to and from the hotel's and airport