Hotel was very clean, staff friendly. The mattresses were extremely firm, so much so I had back pain two days running. Major downfall was the noise. Monday and Tuesday evening so I thought it would be quiet however the refuse men were around at 5am one day followed by the street cleaning vehicles. Next day were the bottle banks being emptied at 5am, again followed by street cleaning vehicles. Lovely the streets were clean but on a short break I don’t want to be woken at that time in the morning. For this reason I would not return to this hotel.

Hotel was very clean, staff friendly. The mattresses were extremely firm, so much so I had back pain two days running. Major downfall was the noise. Monday and Tuesday evening so I thought it would be quiet however the refuse men were around at 5am one day followed by the street cleaning vehicles. Next day were the bottle banks being emptied at 5am, again followed by street cleaning vehicles. Lovely the streets were clean but on a short break I don’t want to be woken at that time in the morning. For this reason I would not return to this hotel.

Reception staff were great. Room had very comfortable bed but some lights did not work in the room. I did report to reception but fault was not rectified during 3 nightstay unfortunately. Well situated for citybreak.

Reception staff were great. Room had very comfortable bed but some lights did not work in the room. I did report to reception but fault was not rectified during 3 nightstay unfortunately. Well situated for citybreak.

Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.

Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.

Staff was friendly in the room was lovely. Great location!

A lovely hotel which I'd happily go back to. Very quiet during our weekdays stay, cosy and well-equipped rooms, comfy beds, excellent bath - and a fantastic position, right in the centre of Liverpool. Walking distance to everywhere, but only a couple of minutes from the Liver building and the Tate on the riverside, the same from the main shopping street, and surrounded by bars and restaurants. Only irritation was the lift, which was small and slow - but we were happy to use stairs. Recommend Chop Chop opposite for a cheap and tasty lunch.

A lovely hotel which I'd happily go back to. Very quiet during our weekdays stay, cosy and well-equipped rooms, comfy beds, excellent bath - and a fantastic position, right in the centre of Liverpool. Walking distance to everywhere, but only a couple of minutes from the Liver building and the Tate on the riverside, the same from the main shopping street, and surrounded by bars and restaurants. Only irritation was the lift, which was small and slow - but we were happy to use stairs. Recommend Chop Chop opposite for a cheap and tasty lunch.

We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.

We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.

Very good location in liverpool centre, clean room

Very good location in liverpool centre, clean room

The room is literally on top of a club that doesn’t stop from 5pm till 2am so avoid at all cost. The floor was shaking from the loud music and it is very hard to sleep. Our second room is a bit higher up on the roof but the air conditioning doesn’t work at all so it was hot all night!

The room is literally on top of a club that doesn’t stop from 5pm till 2am so avoid at all cost. The floor was shaking from the loud music and it is very hard to sleep. Our second room is a bit higher up on the roof but the air conditioning doesn’t work at all so it was hot all night!

Great hotel, very clean and modern look .. very quiet and comfortable beds . Breakfast was great too. I’d go back

Great hotel, very clean and modern look .. very quiet and comfortable beds . Breakfast was great too. I’d go back

Excellent hotel staff so friendly and I a ideal location

Excellent hotel staff so friendly and I a ideal location

Fantastic stay for my partners 40th room with a balcony beautiful

Fantastic stay for my partners 40th room with a balcony beautiful

everything was perfect

everything was perfect

Lovely hotel , near to all the attractions and city centre . Friendly staff , nothing is too much trouble ,they lent me a phone charger as I had left mine at home .

Lovely hotel , near to all the attractions and city centre . Friendly staff , nothing is too much trouble ,they lent me a phone charger as I had left mine at home .

Hotel was conveniently located for the city centre. Easy to find and swift check in. However, no Aircon, it wasn't working. But we didn't get told it wasn't working until we were in our room. We wasn't offered to change rooms, instead a fan was provided, a very small one, so it was a warm night, mid summer. Comfy beds though!

Hotel was conveniently located for the city centre. Easy to find and swift check in. However, no Aircon, it wasn't working. But we didn't get told it wasn't working until we were in our room. We wasn't offered to change rooms, instead a fan was provided, a very small one, so it was a warm night, mid summer. Comfy beds though!

The room I was allocated didn't have any of the stripey colours that I saw on the hotel.com website so I didnt feel it was the same hotel! It was very bland and non descript. I was a bit disappointed as the decor didn't excite me. I think the best thing for me was that the room had a kettle so i can make my own teas as I was tired after the day walking (as i couldnt check in at 12pm). They had Twinnings brand of teas and a snack packet of biscuits. I didn't see any of the White Company products that you see on the photos (the hotel should remove these photos as I was expecting these products). There was a brand that i didnt know about in the larger bottles of soap/conditioner stuck to the wall. There wasnt any toilet roll in the bathroom so I had to ask reception to bring me one. The room was stuffy even though the window was open. The air con didnt work. I did manage to sleep most of the night despite the noise, but the noise level wasn't as bad as I anticipated. Reception was manned and the male receptionist was helpful and polite. I didn't feel like I got my money's worth. The price of hotels in liverpool seem to be on the pricer side unless you're outside the centre or have a car.

The room I was allocated didn't have any of the stripey colours that I saw on the hotel.com website so I didnt feel it was the same hotel! It was very bland and non descript. I was a bit disappointed as the decor didn't excite me. I think the best thing for me was that the room had a kettle so i can make my own teas as I was tired after the day walking (as i couldnt check in at 12pm). They had Twinnings brand of teas and a snack packet of biscuits. I didn't see any of the White Company products that you see on the photos (the hotel should remove these photos as I was expecting these products). There was a brand that i didnt know about in the larger bottles of soap/conditioner stuck to the wall. There wasnt any toilet roll in the bathroom so I had to ask reception to bring me one. The room was stuffy even though the window was open. The air con didnt work. I did manage to sleep most of the night despite the noise, but the noise level wasn't as bad as I anticipated. Reception was manned and the male receptionist was helpful and polite. I didn't feel like I got my money's worth. The price of hotels in liverpool seem to be on the pricer side unless you're outside the centre or have a car.

The layout of the room was really bad nowhere to sit and do your face. The mirror in the bathroom was too far away and high up for my daughter who is just under 5ft. The noise from the bar below was unbearable until the early hours The bed was comfy and that’s about it

The layout of the room was really bad nowhere to sit and do your face. The mirror in the bathroom was too far away and high up for my daughter who is just under 5ft. The noise from the bar below was unbearable until the early hours The bed was comfy and that’s about it

Lovely hotel perfect for a city stay. Exactly as described on web site. Would definitely recommend.