Amazing resort that is located over a large area so you really have a lot of space to relax in. The beach is lovely and the hotel has a cool eclectic feel to it with all the Indonesian artwork that is dotted around. However the best part of this hotel is the service. Very friendly and helpful. As others point out even if you are only there for a few days the staff know all the clients names. Quite impressive. If you are looking for somewhere to relax (for us it was a few days after climbing Mount Rinjani) then this hotel is very good value for money.

Beautiful, serene amazing and outstanding! The spa is outstanding, the food is fantastic and the staff is so kind. This is a property that must be seen to believed!

Beautiful, serene amazing and outstanding! The spa is outstanding, the food is fantastic and the staff is so kind. This is a property that must be seen to believed!

We just checked out few hours ago and moved to Gili Meno after a wonderful week in Tugu Lombok.We stayed at Ampenang Bungalow N.7 which was enormous,tastefully decorated,comfortable and well appointed.Two air conditioner,super king size bed,etc.The hotel grounds are like a big tropical park with trees and flowers,very well kept and complemented with numerous local pieces of arts and details everywhere.Two huge pools,one better than another .The beach is just perfect,good snorkeling few steps away,specially in front of the second pool.The ambiance is calm an relaxed. Every member of the staff made us feel very welcomed,specially at the restaurant where we found a high standard food and well priced.My wife refers to had a good massage at the spa.We had some minor problems with the hot water that were addressed promptly,also the prayer calls at the next door villa were sometimes very loud but In resume it was a memorable stay,highly recommended.

We just checked out few hours ago and moved to Gili Meno after a wonderful week in Tugu Lombok.We stayed at Ampenang Bungalow N.7 which was enormous,tastefully decorated,comfortable and well appointed.Two air conditioner,super king size bed,etc.The hotel grounds are like a big tropical park with trees and flowers,very well kept and complemented with numerous local pieces of arts and details everywhere.Two huge pools,one better than another .The beach is just perfect,good snorkeling few steps away,specially in front of the second pool.The ambiance is calm an relaxed. Every member of the staff made us feel very welcomed,specially at the restaurant where we found a high standard food and well priced.My wife refers to had a good massage at the spa.We had some minor problems with the hot water that were addressed promptly,also the prayer calls at the next door villa were sometimes very loud but In resume it was a memorable stay,highly recommended.

We loved Hotel Tugu for its cultural authenticity , staff kindness and great amenities. Highly recommended

We loved Hotel Tugu for its cultural authenticity , staff kindness and great amenities. Highly recommended

Lovely staff. Top hotel & restaurant. Very nice stay. Recommend

Lovely staff. Top hotel & restaurant. Very nice stay. Recommend

You're right on the beach but you never feel you don't have just the right privacy. The staff are warm and friendly and genuine, and the service excellent.

You're right on the beach but you never feel you don't have just the right privacy. The staff are warm and friendly and genuine, and the service excellent.

The most relaxing and heavenly location. Peaceful and tranquil. A Truly beautiful paradise.

The most relaxing and heavenly location. Peaceful and tranquil. A Truly beautiful paradise.

I really did not expect to be awaken at 4:30 am every morning. Not just one speaker….but 4 around the property. You can’t even rest!!! Go there at your own risk.

I really did not expect to be awaken at 4:30 am every morning. Not just one speaker….but 4 around the property. You can’t even rest!!! Go there at your own risk.

Beautiful property and amazing staff. I will definitely go back

Beautiful property and amazing staff. I will definitely go back

is not difficult to find a more luxurious place, but we think it will be harder to find one with more feeling and charm. Absolutely wonderful staff, nice helpful and always with a smile. A wonderful place.

is not difficult to find a more luxurious place, but we think it will be harder to find one with more feeling and charm. Absolutely wonderful staff, nice helpful and always with a smile. A wonderful place.

Our experience at TUGU was above our expectations. First of all, the hotel is different from what you find usually in the region as it is very authentic, not so modern but well maintained. The location is just perfect with easy access to Gili islands. The staff is very counsious and takes good care of the customers (a special thanks to Ruslan from the restaurant and to all the staff). The only negative point would be the average price of the food at the restaurant which is in my opinion a bit expensive.

Our experience at TUGU was above our expectations. First of all, the hotel is different from what you find usually in the region as it is very authentic, not so modern but well maintained. The location is just perfect with easy access to Gili islands. The staff is very counsious and takes good care of the customers (a special thanks to Ruslan from the restaurant and to all the staff). The only negative point would be the average price of the food at the restaurant which is in my opinion a bit expensive.

The hotel is very unique and different than any I’ve stayed in over my years of travel. I really enjoyed the private pool in the honeymoon suite which I definitely recommend over the oceanfront room. I definitely would recommend this hotel as it was a great experience. Also recommending going to see waterfall via a 90 minute car ride and Gili islands via boat day boat trip both were well worth it. The service is amazing and very personalized they remembered my breakfast order and the sauces I liked daily. Only suggestion would be that it needs a few upgrades and could be a bit cleaner. This is only comparing it to a 5 star standard, by no means did I think it was dirty or poorly maintained but that’s the only thing I think could be improved. Was a very nice difference from our hotel in Bali which was much more crowded. Overall would recommend this hotel.

The hotel is very unique and different than any I’ve stayed in over my years of travel. I really enjoyed the private pool in the honeymoon suite which I definitely recommend over the oceanfront room. I definitely would recommend this hotel as it was a great experience. Also recommending going to see waterfall via a 90 minute car ride and Gili islands via boat day boat trip both were well worth it. The service is amazing and very personalized they remembered my breakfast order and the sauces I liked daily. Only suggestion would be that it needs a few upgrades and could be a bit cleaner. This is only comparing it to a 5 star standard, by no means did I think it was dirty or poorly maintained but that’s the only thing I think could be improved. Was a very nice difference from our hotel in Bali which was much more crowded. Overall would recommend this hotel.

The service is great! All the staff is amazing and very friendly. Especially the one on the beach activity centre. I wanted to snorkel and bring my 3 young kids with me. 2 guys brought us to the snorkel spot with canoe and paddle board. They showed us the spot and kept us save and bring us back. we had a really good time. The breakfast is good, lunch and dinner is just okay. Nothing special. The hotel is really unique and romantic. But my kids found it a bit scary. A bit dark and have a lot of statue.Maybe more suitable to couples and young family. The only cons is there’s a lot of mosquitos. So make sure to put on the mosquito repellent.

The hotel is beautifully decorated, it’s like a massive open air art gallery. The service is excellent, the staff is fantastic and the food was very good.

The hotel is beautifully decorated, it’s like a massive open air art gallery. The service is excellent, the staff is fantastic and the food was very good.

We stayed at Hotel Tugu from the 8th to the 12th of May 2019. What an awesome way to start our honeymoon adventure in Indonesia. We stayed in a beautiful bungalow with a king-sized bed and an outdoor bathroom. The WIFI, air condition and minibar were very pleasing. The hotel is a lavish museum of adventure contained on a lush green property with fabulous pools, artistic Indonesian décor, a relaxing spa and a pretty beach. The staff was amazing and very attentive and the food and cocktails were fresh, delicious, exotic and most important plentiful. Afternoon tea was always a delight and relaxing at any of the hotel’s amenities was just perfect. The only downside to the hotel was that once you are there you do not want to leave the premises to explore the local area which was also interesting i.e. the Elephant park and The Gillies. When we return to Indonesia it will definitely be our first stop and we would recommend it to every and anyone who is looking for a beautiful experience in Lombok.

We stayed at Hotel Tugu from the 8th to the 12th of May 2019. What an awesome way to start our honeymoon adventure in Indonesia. We stayed in a beautiful bungalow with a king-sized bed and an outdoor bathroom. The WIFI, air condition and minibar were very pleasing. The hotel is a lavish museum of adventure contained on a lush green property with fabulous pools, artistic Indonesian décor, a relaxing spa and a pretty beach. The staff was amazing and very attentive and the food and cocktails were fresh, delicious, exotic and most important plentiful. Afternoon tea was always a delight and relaxing at any of the hotel’s amenities was just perfect. The only downside to the hotel was that once you are there you do not want to leave the premises to explore the local area which was also interesting i.e. the Elephant park and The Gillies. When we return to Indonesia it will definitely be our first stop and we would recommend it to every and anyone who is looking for a beautiful experience in Lombok.

Fantastic hotel. Everything was perfect. The staff couldn't be more helpful. Paradise style location, beautiful infinity pools, great food, fantastic drinks. Facilities were great. In short, one of the best places I've ever stayed in, brilliant attention to detail all around.

Fantastic hotel. Everything was perfect. The staff couldn't be more helpful. Paradise style location, beautiful infinity pools, great food, fantastic drinks. Facilities were great. In short, one of the best places I've ever stayed in, brilliant attention to detail all around.

Amazing hotel in a fabulous location. I cannot think of anything they could have done better.

We went a few weeks after they re opened due to the earthquakes and we were a little nervous but it was absolutely amazing. The property is insanely beautiful. The hotel did not look like it had any damage at all. The staff was incredible and so helpful and Accommodating. One of the most beautiful places Ive ever stayed. Highly recommend!!!