Absolutely amazing. Warm, comfy hotel. Staff were do efficient and friendly . So close to attraction too. A really relaxing vibe. Highly recommend

We were greeted by a woman called Dianne and she was very jolly and friendly.

We were greeted by a woman called Dianne and she was very jolly and friendly.

Dining room wall lights had cobwebs up inside of shades, not sure it was sopposed to be for hallowen!!. Must commend having TWO comforrable chairs, not had this in other places!! Also had a bathmat on request, well done.

Dining room wall lights had cobwebs up inside of shades, not sure it was sopposed to be for hallowen!!. Must commend having TWO comforrable chairs, not had this in other places!! Also had a bathmat on request, well done.

We had a spacious room, with decent towels and plenty of t bags. Parking was easy. Breakfast was cooked to order and very nice. Overall a good stay for our one night near Wells.

Place to sleep - no ambiance but it served its purpose; decent breakfast; comfy beds. Needed a cheap hotel for the night and that's what we got. Tons of kids - kids park/activities onsite. Free parking which was easy and nice. Beds were really great - soft sheets, good pillows, bed was comfortable - we slept well. Juliet patio doors wouldn't stay shut; waste of energy/heat and cold sleeping with the bed near it. Spacious room - we had a triple I guess.

Place to sleep - no ambiance but it served its purpose; decent breakfast; comfy beds. Needed a cheap hotel for the night and that's what we got. Tons of kids - kids park/activities onsite. Free parking which was easy and nice. Beds were really great - soft sheets, good pillows, bed was comfortable - we slept well. Juliet patio doors wouldn't stay shut; waste of energy/heat and cold sleeping with the bed near it. Spacious room - we had a triple I guess.

Perfect fir a stopover close to where we wanted to be.

Perfect fir a stopover close to where we wanted to be.

One night stop en route from Cornwall to the Midlands Perfect location to visit Wells too

Nice comfortable hotel stayed a few times when down this way

Nice comfortable hotel stayed a few times when down this way

One night stop en route from Cornwall to the Midlands Perfect location to visit Wells too

If you are looking to hide away and have a quite night of rest this is a good place. It is a family hotel and from what I observed -is a great place to stay with kids. I was here to work on some writing and it was pretty ideal. (I think Agatha Christie might approve.) You can go into Wells for wonderful food and enjoy the walks. The staff here is truly lovely.

If you are looking to hide away and have a quite night of rest this is a good place. It is a family hotel and from what I observed -is a great place to stay with kids. I was here to work on some writing and it was pretty ideal. (I think Agatha Christie might approve.) You can go into Wells for wonderful food and enjoy the walks. The staff here is truly lovely.

Lovely hotel& staff .

Nice spacious rooms. Quiet location. Food was good, but lack of lounge areas.

Stayed for 3 nights. Family room was very spacious. The room was clean and tidy. The room was very warm overnight so was given a fan to use. There is a games room in the hotel which was useful and fun! Staff were friendly. Food in the restaurant was excellent and very tasty. Large free car park so was easy to get a space right by the hotel. Great location for visiting Wookey Hole and the surrounding areas. Would stay here again!

Stayed for 3 nights. Family room was very spacious. The room was clean and tidy. The room was very warm overnight so was given a fan to use. There is a games room in the hotel which was useful and fun! Staff were friendly. Food in the restaurant was excellent and very tasty. Large free car park so was easy to get a space right by the hotel. Great location for visiting Wookey Hole and the surrounding areas. Would stay here again!

Staff pleasant no issues however I opted for breakfast thinking location would have limited options. Not sure why i was expecting a 'nice' breakfast, but I was dissappointed. Im baffled and annoyed that chef / kitchen staff can look at a plate of inedible food and think its ok to give to guests. Bacon hard and obviously sat around a long time, sausages sat on solidifying bed of fat and never seen hashbrowns both overcooked and dripping in fat , absolutely disgusting. Why do they think its ok to feed people food like this, surely at least one member of staff recognises poor quality . Only items edible were beans, mushrooms and tomatoes. Give breakfast a miss!

Staff pleasant no issues however I opted for breakfast thinking location would have limited options. Not sure why i was expecting a 'nice' breakfast, but I was dissappointed. Im baffled and annoyed that chef / kitchen staff can look at a plate of inedible food and think its ok to give to guests. Bacon hard and obviously sat around a long time, sausages sat on solidifying bed of fat and never seen hashbrowns both overcooked and dripping in fat , absolutely disgusting. Why do they think its ok to feed people food like this, surely at least one member of staff recognises poor quality . Only items edible were beans, mushrooms and tomatoes. Give breakfast a miss!

Happy relaxed reception staff, very helpful. Food nicely cooked and presented. Good choice of foods. Enjoyed the place and area, we managed to book extra night. Children found the wookey hole experience exciting. And the magic show amazing.

Happy relaxed reception staff, very helpful. Food nicely cooked and presented. Good choice of foods. Enjoyed the place and area, we managed to book extra night. Children found the wookey hole experience exciting. And the magic show amazing.

The restaurant was very small. Breakfast was very limited in choice.

The restaurant was very small. Breakfast was very limited in choice.

If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.

If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.

Travelled with husband and 4yr old to visit Wookey Hole caves. Great location and good staff. Room was clean. Bedroom resfresh (daily maid) topped up tea & coffee, changed towels and cleaned mugs, but didn’t make beds. Which was unexpected. Usually the crisply made bed is the best bit. Room was smelly, but staff gave us an air freshener and tried to rectify. The linen and room itself though, was immaculately clean. A bit noisy facing the car park, so had to shut windows while going to bed, which made the room hot and stuffy. Would really benefit from air conditioning. Breakfast was ok for the price of room. Not a lot of grown up cereal choices. Very good toaster which was fast. Cooked breakfast ok. Good for budget hotel. Mini pastries were good. Awkward having to book breakfast before arrival, would be good to see more flexibity here. Very much a family hotel. Expect kids running about from early until late (which made it noisy). Overall a pleasent stay & good value for budget hotel, with excellent staff.

Travelled with husband and 4yr old to visit Wookey Hole caves. Great location and good staff. Room was clean. Bedroom resfresh (daily maid) topped up tea & coffee, changed towels and cleaned mugs, but didn’t make beds. Which was unexpected. Usually the crisply made bed is the best bit. Room was smelly, but staff gave us an air freshener and tried to rectify. The linen and room itself though, was immaculately clean. A bit noisy facing the car park, so had to shut windows while going to bed, which made the room hot and stuffy. Would really benefit from air conditioning. Breakfast was ok for the price of room. Not a lot of grown up cereal choices. Very good toaster which was fast. Cooked breakfast ok. Good for budget hotel. Mini pastries were good. Awkward having to book breakfast before arrival, would be good to see more flexibity here. Very much a family hotel. Expect kids running about from early until late (which made it noisy). Overall a pleasent stay & good value for budget hotel, with excellent staff.

Food was awful

Food was awful