I had a great 6 day stay at Costa Hotel. Staff were very friendly and helpful (but not imposing). Hotel is located very near the train station so easy access to Sorrento and also to Pompeii, Vesuvius and Herculaneum. Room was nice and functional, bed was very comfy. The staff were a high point. Always helpful and very friendly

I had a great 6 day stay at Costa Hotel. Staff were very friendly and helpful (but not imposing). Hotel is located very near the train station so easy access to Sorrento and also to Pompeii, Vesuvius and Herculaneum. Room was nice and functional, bed was very comfy. The staff were a high point. Always helpful and very friendly

The hotel itself was really nice but situated in a real dump and I've stayed in some really dodgy places in India and Africa in my time. It was as dirty as downtown Mumbai. The whole area was strewn with rubbish, cigarette buts and dog mess. However the local people were very friendly and the local pizzerias serve very cheap and excellent pizza. We tried the restaurant in the hotel Costa and I can't really recommend it as the pasta was pretty tasteless, if an Italian restaurant can't do a decent Carbonara then they are not very good. Breakfast was OK but nothing special. Do not use the laundry service unless you want to pay a fortune. Don't get me wrong the clothes came back clean and immaculately pressed but €129 for 2 bags of clothes is a total rip-off. If you need to do laundry walk round the corner and use the local laundrette. It's only 3 minutes from the hotel.

The hotel itself was really nice but situated in a real dump and I've stayed in some really dodgy places in India and Africa in my time. It was as dirty as downtown Mumbai. The whole area was strewn with rubbish, cigarette buts and dog mess. However the local people were very friendly and the local pizzerias serve very cheap and excellent pizza. We tried the restaurant in the hotel Costa and I can't really recommend it as the pasta was pretty tasteless, if an Italian restaurant can't do a decent Carbonara then they are not very good. Breakfast was OK but nothing special. Do not use the laundry service unless you want to pay a fortune. Don't get me wrong the clothes came back clean and immaculately pressed but €129 for 2 bags of clothes is a total rip-off. If you need to do laundry walk round the corner and use the local laundrette. It's only 3 minutes from the hotel.

The hotel is fairly nice and well kept but in my opinion not a 4 star, and the staff is generally nice. Close to Pompei and ruins, by car. Located in residential area that gets very lonely at night, was scary when arriving late. There is no front desk only a guard at night, he doesn't know much how to treat guests or solve typical concerns or issues. For example their AC broke for the whole hotel at 2AM at night and the response was "sorry, I can't do anything, you can leave if you want" of course they would not reimburse the night. Other than that experience with the AC the rest of the staff were very nice, they even kept the breakfast open late that morning as they understood we would wake up late because of the tough night.

The hotel is fairly nice and well kept but in my opinion not a 4 star, and the staff is generally nice. Close to Pompei and ruins, by car. Located in residential area that gets very lonely at night, was scary when arriving late. There is no front desk only a guard at night, he doesn't know much how to treat guests or solve typical concerns or issues. For example their AC broke for the whole hotel at 2AM at night and the response was "sorry, I can't do anything, you can leave if you want" of course they would not reimburse the night. Other than that experience with the AC the rest of the staff were very nice, they even kept the breakfast open late that morning as they understood we would wake up late because of the tough night.

The Hotel Costa is a two star hotel at best. It is located in the middle of nowhere with its only good point the train station close by. The bathroom is too small and you can't open the windows at night because of the sound of the adjacent main road.

The Hotel Costa is a two star hotel at best. It is located in the middle of nowhere with its only good point the train station close by. The bathroom is too small and you can't open the windows at night because of the sound of the adjacent main road.

This hotel may be a little tricky to find but worth the effort. Very clean and comfortable , staff amazing and go out of their way to be helpful. If back in Pompeii will stay again

This hotel may be a little tricky to find but worth the effort. Very clean and comfortable , staff amazing and go out of their way to be helpful. If back in Pompeii will stay again

Lovely staff really helpful, went out of their way to give advice booked tours etc, we even left with a pack up for the journey back.

Lovely staff really helpful, went out of their way to give advice booked tours etc, we even left with a pack up for the journey back.

missed the road and took 5 miles to get back--not too easy to find this hotel down a tiny side street in the rush hour. Very modern, well-appointed but in a dubious, brutta suburb of Napoli with no restaurants and night-time shops nearby (although hotel offers dinner if required). Made the mistake of trying to park in the basement and nearly couldn't get out as the ramp was so steep and I had to give every wellie the little Fiat had got ( 3 stalled attempts first!). Aircon was amusing --when you switch on it doesn't blow cold until you phone Reception and they then 'regulate' it. Worked fine after that. Hotel backs right on to the busy Pompeii to Sorrento road but rooms well soundproofed and traffic dies to nothing early evening. Surroundings are a very low-quality housing area so hotel is certainly a rose amongst thorns, but seemingly not a worrisome crime area

missed the road and took 5 miles to get back--not too easy to find this hotel down a tiny side street in the rush hour. Very modern, well-appointed but in a dubious, brutta suburb of Napoli with no restaurants and night-time shops nearby (although hotel offers dinner if required). Made the mistake of trying to park in the basement and nearly couldn't get out as the ramp was so steep and I had to give every wellie the little Fiat had got ( 3 stalled attempts first!). Aircon was amusing --when you switch on it doesn't blow cold until you phone Reception and they then 'regulate' it. Worked fine after that. Hotel backs right on to the busy Pompeii to Sorrento road but rooms well soundproofed and traffic dies to nothing early evening. Surroundings are a very low-quality housing area so hotel is certainly a rose amongst thorns, but seemingly not a worrisome crime area

Not glorious but certainly lovely. Was on my way to southern Italy and wanted a place to stay after seeing the archeological park of Ostia Antica. Staff very helpful with directions and suggestions. What is not obvious in photographs is the fact the the ground floor is a MacDonalds which makes parking a challenge as there is only street parking.

Not glorious but certainly lovely. Was on my way to southern Italy and wanted a place to stay after seeing the archeological park of Ostia Antica. Staff very helpful with directions and suggestions. What is not obvious in photographs is the fact the the ground floor is a MacDonalds which makes parking a challenge as there is only street parking.

The staff were fantastic: welcoming, responsive, clean rooms

The staff were fantastic: welcoming, responsive, clean rooms

Ok for an overnight stay, friendly staff, the room was a but dusty in the corners

Ok for an overnight stay, friendly staff, the room was a but dusty in the corners

We thoroughly enjoyed staying here. The hotel is well placed for visits to Pompeii and Herculaneum, easily accessed by the local railway. It is a modern (2009), simple and reasonably priced hotel. The staff were especially helpful and hospitable. We dined in the hotel each night because we enjoyed the good, local cuisine and wine. Although the hotel is close to a railway line there was no noise problem. I'd certainly recommend it.

We thoroughly enjoyed staying here. The hotel is well placed for visits to Pompeii and Herculaneum, easily accessed by the local railway. It is a modern (2009), simple and reasonably priced hotel. The staff were especially helpful and hospitable. We dined in the hotel each night because we enjoyed the good, local cuisine and wine. Although the hotel is close to a railway line there was no noise problem. I'd certainly recommend it.

hotel staff were very friendly and helpful. the rooms were very clean and well maintained, and the restaurant on site had excellent food. the only down side that i found was that the heat and electricity in your room were turned off when you removed the card attached to your room key from a receiver by the door. while i understand that this is a great way to conserve energy the room was quite cold when you entered it at the end of the day and you couldnt charge electronics and batteries while you were away. other than that it was a wonderful experience.

hotel staff were very friendly and helpful. the rooms were very clean and well maintained, and the restaurant on site had excellent food. the only down side that i found was that the heat and electricity in your room were turned off when you removed the card attached to your room key from a receiver by the door. while i understand that this is a great way to conserve energy the room was quite cold when you entered it at the end of the day and you couldnt charge electronics and batteries while you were away. other than that it was a wonderful experience.

Be aware that the 'Quadraple standard' is a double room with a bunk bed put in the free space leaving very little space to four persons.

Be aware that the 'Quadraple standard' is a double room with a bunk bed put in the free space leaving very little space to four persons.