Very friendly and helpful staff in all areas.

The property is located in an area that is close to shopping, dining and the pier.

The check-in process was very pleasant and the staff gave great dining recommendations. The rooftop happy hour was really nice but get there early because it fills up quick.

Great modern hotel in the buzzing downtown area 2 minute walk from famous waterfront market. Amazing views of the harbour from the front-facing rooms. Great food options in and around the hotel. Very comfortable, clean rooms. Highly recommended.

The check-in process was very pleasant and the staff gave great dining recommendations. The rooftop happy hour was really nice but get there early because it fills up quick.

Great modern hotel in the buzzing downtown area 2 minute walk from famous waterfront market. Amazing views of the harbour from the front-facing rooms. Great food options in and around the hotel. Very comfortable, clean rooms. Highly recommended.

The staff was super friendly and accommodating from the moment we checked in - late at 2:30am. They helped up navigate to our room and provided us with all of the valet parking details. Our room was super clean and had plenty of plugs for all of our charging gadgets. We traveled with our dog, Unagi, who loved the hotel just as much as we did. There were plenty of outdoor potty spots for the late night potty trip. We didn’t have a chance to try the hotel restaurant or the bar.. which I was bummed about. I have heard amazing things about both of them from friends and family - so I highly suggest you check those out as well! We didn’t spend much time at the hotel as we had a pretty packed itinerary otherwise.

The staff was super friendly and accommodating from the moment we checked in - late at 2:30am. They helped up navigate to our room and provided us with all of the valet parking details. Our room was super clean and had plenty of plugs for all of our charging gadgets. We traveled with our dog, Unagi, who loved the hotel just as much as we did. There were plenty of outdoor potty spots for the late night potty trip. We didn’t have a chance to try the hotel restaurant or the bar.. which I was bummed about. I have heard amazing things about both of them from friends and family - so I highly suggest you check those out as well! We didn’t spend much time at the hotel as we had a pretty packed itinerary otherwise.

Great place to stay that puts you right in the heart of the Seattle waterfront, Pikes Market, great restaurants!

Great place to stay that puts you right in the heart of the Seattle waterfront, Pikes Market, great restaurants!

Thompson was a great hotel overall. We booked last minute on Expedia and upon arrival Joe checked us in. He was the kindest, most genuine and very professional. Our AC in the room wasn’t working properly and he went above and beyond and made sure we have a portable AC as well. This hotel is very modern and chic and has access to lots of touristy spots.

The staff were super friendly and helpful.

Thompson was a great hotel overall. We booked last minute on Expedia and upon arrival Joe checked us in. He was the kindest, most genuine and very professional. Our AC in the room wasn’t working properly and he went above and beyond and made sure we have a portable AC as well. This hotel is very modern and chic and has access to lots of touristy spots.

We truly enjoyed our stay and the wonderful staff. You can’t beat the location, and the view of the waterfront is fantastic. If you don’t have a waterfront view room, the rooftop bar has it.

I cancelled 3 days ahead, due to illness, I was on the Collette tour. They refused to provide a refund. I will make it a point to provide Collette the information on the way Hyatt does Business. Of course, they lost mine forever, Hilton does a much friendlier environment.

We truly enjoyed our stay and the wonderful staff. You can’t beat the location, and the view of the waterfront is fantastic. If you don’t have a waterfront view room, the rooftop bar has it.

I cancelled 3 days ahead, due to illness, I was on the Collette tour. They refused to provide a refund. I will make it a point to provide Collette the information on the way Hyatt does Business. Of course, they lost mine forever, Hilton does a much friendlier environment.

Loved the hotel. Comfortable bed, great ambiance and awesome rooftop bar.

Loved the hotel. Comfortable bed, great ambiance and awesome rooftop bar.

Amazing staff and beautiful design/decor. Hotel pics online show each room to have a chair (separate from the desk) for guests to relax, but neither my water view room, nor my parents room had a chair for comfort. Guests only option while in the room is to sit on the bed or rolling desk chair (less safe for elderly).

Amazing staff and beautiful design/decor. Hotel pics online show each room to have a chair (separate from the desk) for guests to relax, but neither my water view room, nor my parents room had a chair for comfort. Guests only option while in the room is to sit on the bed or rolling desk chair (less safe for elderly).

Very close to the market, shopping and restaurants. Staff was great. Easy to get a Uber to anywhere.

Very close to the market, shopping and restaurants. Staff was great. Easy to get a Uber to anywhere.

Had to switch rooms three times due to non-functioning A/C. Their solution to fix second room’s broken A/C was to put a loud swamp cooler in my room that was so loud we couldn’t even hear each other talk let alone fall asleep. Final room finally had A/C work but the hotel had no internet for a full 48 hours so we had to waste PTO hours. I was going to check out less than 24 hours into my five night trip but two managers assured me my stay would be greatly discounted, which ended up being a lie. They comped my valet and one of the terrible restaurant meals, but refused to reduce the room rate after multiple assurances. I’m left feeling tricked, lied to and scammed. I genuinely believe I would have had a more comfortable trip staying at a Best Western.

Had to switch rooms three times due to non-functioning A/C. Their solution to fix second room’s broken A/C was to put a loud swamp cooler in my room that was so loud we couldn’t even hear each other talk let alone fall asleep. Final room finally had A/C work but the hotel had no internet for a full 48 hours so we had to waste PTO hours. I was going to check out less than 24 hours into my five night trip but two managers assured me my stay would be greatly discounted, which ended up being a lie. They comped my valet and one of the terrible restaurant meals, but refused to reduce the room rate after multiple assurances. I’m left feeling tricked, lied to and scammed. I genuinely believe I would have had a more comfortable trip staying at a Best Western.

Where to begin, our first greeting was with Leah. She is most personable. We were all going to the same concert the next night. The hotel sent us upscale chocolates and Beer we had mentioned we liked during our meeting. I am a cancer survivor and they treated us like gold !! Thank you also to Malia and Martha who made our stay most excellent ❤️ Also, hi five to the concierge who helped us find out about the best restaurants and booked our Underground Seattle tour.

Where to begin, our first greeting was with Leah. She is most personable. We were all going to the same concert the next night. The hotel sent us upscale chocolates and Beer we had mentioned we liked during our meeting. I am a cancer survivor and they treated us like gold !! Thank you also to Malia and Martha who made our stay most excellent ❤️ Also, hi five to the concierge who helped us find out about the best restaurants and booked our Underground Seattle tour.

Had horrible smells in the ventilation which permeated to all areas of the hotel... Restaurant, hallways, room, elevators and lobby... Aside from being a wonderful hotel and restaurant, the smell lingers to skin and clothing... Still have the smell after 4 showers and had to throw away my clothing.

Had horrible smells in the ventilation which permeated to all areas of the hotel... Restaurant, hallways, room, elevators and lobby... Aside from being a wonderful hotel and restaurant, the smell lingers to skin and clothing... Still have the smell after 4 showers and had to throw away my clothing.

Only issue was not being able to get checkedin on time but they were nice about crediting me some money at the bar

Excellent location! Staff was great. Room was very nice but could use more places for luggage. Hallways are a little dark.

Excellent location! Staff was great. Room was very nice but could use more places for luggage. Hallways are a little dark.