Awesome hotel. Great location and helpful staff.

The property was very nice. The people were great. The room was averaged sized. My only complaint is that although I am a VIP with expedia I did not receive a room upgrade. My view outdoors was of nothing.

When I asked about availability for an upgrade, and noted I was an Expedia Gold member, I was told I needed to pay for any upgrades. Then we did and our floor smelled like mold. After 2 nights, the wall right outside our room was opened up and covered in mold. The room was made up every day but the floors were never cleaned. Being at the beach, there was a lot of sand. Fine stay, expected more.

All the staff went above and beyond to fulfill the comfort of the guest, I felt like part of a family rather than being a foreign guest. Thank you for all your service

The staff is very kind

As a solo traveler, I initially felt a bit apprehensive about staying at this hotel, but my experience turned out to be wonderful, and I would highly recommend it to anyone, especially other solo travelers. The staff was exceptionally kind and welcoming, making me feel safe and comfortable throughout my stay. Although I had the unfortunate experience of having my phone stolen at the beach, the staff went above and beyond to assist me, providing clear guidance on the steps to take. The food was truly delicious, with the breakfast buffet being a standout feature. While the pool is on the smaller side, it doesn’t detract from the overall experience. All in all, I’d give this hotel a solid 9 out of 10.

Staff was EXCELLENT.

Staff was EXCELLENT.

As a solo traveler, I initially felt a bit apprehensive about staying at this hotel, but my experience turned out to be wonderful, and I would highly recommend it to anyone, especially other solo travelers. The staff was exceptionally kind and welcoming, making me feel safe and comfortable throughout my stay. Although I had the unfortunate experience of having my phone stolen at the beach, the staff went above and beyond to assist me, providing clear guidance on the steps to take. The food was truly delicious, with the breakfast buffet being a standout feature. While the pool is on the smaller side, it doesn’t detract from the overall experience. All in all, I’d give this hotel a solid 9 out of 10.

Staff is very friendly and always trying to help

Many things to improve

Many things to improve

View was amazing. No room upgrade or the ability to check out one hour late as VIP customers.

Very nice hotel, good location and the staff is very friendly. The only thing is that the internet wasn’t working too well. I recommend it.

View was amazing. No room upgrade or the ability to check out one hour late as VIP customers.

Great overall. Location was amazing!

Great overall. Location was amazing!

Very nice hotel, good location and the staff is very friendly. The only thing is that the internet wasn’t working too well. I recommend it.

Lovely hotel with a rooftop view of Copacobana

Lovely hotel with a rooftop view of Copacobana

Everything you need is walking distance. The vendors are great. You are right on the beach. The beach front restaurants are fun and you are a minute or two from walking to downtown restaurants for more local food. The breakfast was AMAZING and the staff very friendly. My only compaint is the lunch/dinner menu at the hotel. I ate dinner there once and I was not pleased but there are so many other dinner options right there.

Everything you need is walking distance. The vendors are great. You are right on the beach. The beach front restaurants are fun and you are a minute or two from walking to downtown restaurants for more local food. The breakfast was AMAZING and the staff very friendly. My only compaint is the lunch/dinner menu at the hotel. I ate dinner there once and I was not pleased but there are so many other dinner options right there.

The staff was efficient and personable.

The staff was efficient and personable.

Enjoyed my stay! Great location and lovely property.

Very safe, staff very friendly. They helped us to book activities and advised us what areas to avoid

Excellent stay

Excellent stay

One staff member was a bit rude but everyone else was amazing! Located right across the beach from Copacabana beach. Hotel was clean, roomy and the breakfast was yummy! Located in a very walkable area.

One staff member was a bit rude but everyone else was amazing! Located right across the beach from Copacabana beach. Hotel was clean, roomy and the breakfast was yummy! Located in a very walkable area.

The Hotel room was very clean, the deluxe room with the balcony overlooking Copacabana Beach is fabulous. The shower was fantastic. Jonatan and Eloisa were great at breakfast. Maira at check in was friendly and helpful. Check out was not very nice; we were not asked about our stay or shown appreciation for our business. Nor were we were given the food and beverage discount per our Expedia reservation, despite showing our reservation to the front desk. This was our second stay in two months, and we enjoyed our stays. However, we were not recognized as return customers, which is disappointing.

Beautiful place