Comfortable

Very nice and clean

It’s a nice building, but I was really disturbed when I dropped something in the bathroom and saw underneath the vanity. It looks like it hasn’t been cleaned under there since the place was built. Lots of dust, someone’s sock, a hair tie, and an earring were under the vanity! Gross! There was also a booger on the wall in the bathroom, and an onion peel on the floor behind the door. When I notified the front desk they didn’t seem to empathize with me that I thought the bathroom was pretty gross, and they just said they’d leave a note on my reservation. I didn’t feel like they cared to clean it or make up for it whatsoever.

It’s a nice building, but I was really disturbed when I dropped something in the bathroom and saw underneath the vanity. It looks like it hasn’t been cleaned under there since the place was built. Lots of dust, someone’s sock, a hair tie, and an earring were under the vanity! Gross! There was also a booger on the wall in the bathroom, and an onion peel on the floor behind the door. When I notified the front desk they didn’t seem to empathize with me that I thought the bathroom was pretty gross, and they just said they’d leave a note on my reservation. I didn’t feel like they cared to clean it or make up for it whatsoever.

Everything is good except no toothbrush and the dirty towels.

Everything is good except no toothbrush and the dirty towels.

They but us in a handicap accessible room. I don’t have a problem with that except this room had a shower that was so poorly ill conceived that taking a shower meant flooding the bathroom floor. When I called to Bring this the the front desk’s attention they explained that they were aware of this defect and that they were hoping to fix it in the future. They sent up 2 extra towels to our room to soak up the water in the floor. I can’t imagine what someone who is handicapped would do. When I asked for another room they said they were fully booked. I will never stay in that hotel again. The builder who designed this shower should be sued. The hotel management should be embarrassed.

Great new property, very spacious room, excellent amenities for food/drink on site due to casino/theatre being part of the hotel. Comfy beds, linens, and very quiet room.

Very disappointed in the options at the food court. Most places were closed, only 2 options available during dinner time. Pizza was not even available.

Nice new room. Spring for a higher end room , you won’t regret it.

Very disappointed in the options at the food court. Most places were closed, only 2 options available during dinner time. Pizza was not even available.

Great new property, very spacious room, excellent amenities for food/drink on site due to casino/theatre being part of the hotel. Comfy beds, linens, and very quiet room.

Nice new room. Spring for a higher end room , you won’t regret it.

They but us in a handicap accessible room. I don’t have a problem with that except this room had a shower that was so poorly ill conceived that taking a shower meant flooding the bathroom floor. When I called to Bring this the the front desk’s attention they explained that they were aware of this defect and that they were hoping to fix it in the future. They sent up 2 extra towels to our room to soak up the water in the floor. I can’t imagine what someone who is handicapped would do. When I asked for another room they said they were fully booked. I will never stay in that hotel again. The builder who designed this shower should be sued. The hotel management should be embarrassed.

Hotel had lots of great amenities. The casino of course, lots of great restaurants, a Starbucks and an arena. We stayed in a suite on the top floor. The price was a bit outrageous but it was the only room left and we booked last minute. It was a typical casino hotel room. It was beautiful and comfortable. BUT….the hotel entrance is not clearly marked. We drove around the casino/hotel for 10 mins looking for the hotel entrance before parking, walking and entering at the wrong place. The security said it happens to everyone. They said there is no markings to let people know where the entrance is. So back to the car we went, to do another drive around to look for the entrance to the hotel again. Even when we found it, the reception was not marked and we had to ask if we were in the correct place. The reception workers said it’s a terrible set up and more often than not people can’t find the check in area. Several people in the elevator were also talking about it. Other than that we had a wonderful stay at the casino resort. The machines payed. We ate at 3 of the restaurants and they were all good. We will definitely return, and be less frustrated next time with our check in now that we know where to go!

Hotel had lots of great amenities. The casino of course, lots of great restaurants, a Starbucks and an arena. We stayed in a suite on the top floor. The price was a bit outrageous but it was the only room left and we booked last minute. It was a typical casino hotel room. It was beautiful and comfortable. BUT….the hotel entrance is not clearly marked. We drove around the casino/hotel for 10 mins looking for the hotel entrance before parking, walking and entering at the wrong place. The security said it happens to everyone. They said there is no markings to let people know where the entrance is. So back to the car we went, to do another drive around to look for the entrance to the hotel again. Even when we found it, the reception was not marked and we had to ask if we were in the correct place. The reception workers said it’s a terrible set up and more often than not people can’t find the check in area. Several people in the elevator were also talking about it. Other than that we had a wonderful stay at the casino resort. The machines payed. We ate at 3 of the restaurants and they were all good. We will definitely return, and be less frustrated next time with our check in now that we know where to go!

Beautiful hotel, great location

Beautiful hotel, great location

Everything was excellent. Spacious, friendly staff, comfy beds, lots of sitting areas for lounging and its free parking.

Everything was excellent. Spacious, friendly staff, comfy beds, lots of sitting areas for lounging and its free parking.

Upon check-in our room was upgraded. We were on the top floor in a suite that included kitchen facilities with a full size fridge, microwave, sink and cupboards. The rest of the area had a pull out couch, 4 chairs, a large coffee table and a smaller table. There were 2 bathrooms. One full one that had 2 sinks, a separate shower from the tub and an enclosed toilet room. Suite was wonderful.

Loved it...lots of food choices and great poker room staff and service!

Loved it...lots of food choices and great poker room staff and service!

Upon check-in our room was upgraded. We were on the top floor in a suite that included kitchen facilities with a full size fridge, microwave, sink and cupboards. The rest of the area had a pull out couch, 4 chairs, a large coffee table and a smaller table. There were 2 bathrooms. One full one that had 2 sinks, a separate shower from the tub and an enclosed toilet room. Suite was wonderful.

The hotel is nice and the rooms are spacious and clean , my comment maily in SPA accessibility , for 2 days of my stay I have to sign up to use the spa for 2 days, I tried to call front desk , got a message we are busy with other customers and will call you back which didn't happen for more than 45 minutes. I lost 2 days of my 3 days stay to enjoy SPA and relax. My main criteria of selecting a hotel is SPA availability. Will never come back

overall was decent, but for a "resort" i would expect higher end finishes. Bathroom fixtures were starting to get worn out which is crazy considering the age of the place. Overall it was clean, but there were areas (carpets mainly) that needed a little attention. Pool was small but decent, change rooms were irritating, hot tub, sauna, steam shower all very good. fitness area (i didnt end up using) was more than adequate. Casino was extremely tight, wont be back there. The "resort fee" and "credit card fee" are an issue for work and if I'm honest that may make me go elsewhere in the future. Overall pretty good.

The hotel is nice and the rooms are spacious and clean , my comment maily in SPA accessibility , for 2 days of my stay I have to sign up to use the spa for 2 days, I tried to call front desk , got a message we are busy with other customers and will call you back which didn't happen for more than 45 minutes. I lost 2 days of my 3 days stay to enjoy SPA and relax. My main criteria of selecting a hotel is SPA availability. Will never come back

overall was decent, but for a "resort" i would expect higher end finishes. Bathroom fixtures were starting to get worn out which is crazy considering the age of the place. Overall it was clean, but there were areas (carpets mainly) that needed a little attention. Pool was small but decent, change rooms were irritating, hot tub, sauna, steam shower all very good. fitness area (i didnt end up using) was more than adequate. Casino was extremely tight, wont be back there. The "resort fee" and "credit card fee" are an issue for work and if I'm honest that may make me go elsewhere in the future. Overall pretty good.

It was very clean and comfortable in terms of room itself. The front desk staffs were very friendly and helpful. The hotel is very far from the city and there are no public transportation around. You must have a car or take a taxi to get there and there's no shops and restaurants around. I went there during weekdays and most of the restaurants were closed at their food court. The room was too dark for work and there's no microwave nor water kettles in the room. They charge for rental if you really want one. Otherwise you will get starved staying here.

It was an amazing experience and it was worth it and very affordable by the way. Love every bit of it

It was an amazing experience and it was worth it and very affordable by the way. Love every bit of it

It was very clean and comfortable in terms of room itself. The front desk staffs were very friendly and helpful. The hotel is very far from the city and there are no public transportation around. You must have a car or take a taxi to get there and there's no shops and restaurants around. I went there during weekdays and most of the restaurants were closed at their food court. The room was too dark for work and there's no microwave nor water kettles in the room. They charge for rental if you really want one. Otherwise you will get starved staying here.