Great location. Decent hotel

Great location. Decent hotel

This hotel was amazing, conveniently located right at the beginning of Old Town Temecula, with lots of restaurants within walking distance. WiFi, free parking, and breakfast is included😋😋😋 We stayed two nights in a spacious, clean, large room with comfortable beds. Our room had two queen beds and a double sofa sleeper, huge shower, no tub, one sink but plenty of counter space for us ladies. The usual amenities were also provided: microwave, small fridge, single pod coffee maker, etc…… There is an indoor pool and an exercise room. The building has three floors with elevators. We only had one slight problem: ants in the bathroom; nothing major. Shout out to the staff, especially Ellie! She was fantastic, from check-in to check- out. I would love to stay there again❤️

This hotel was amazing, conveniently located right at the beginning of Old Town Temecula, with lots of restaurants within walking distance. WiFi, free parking, and breakfast is included😋😋😋 We stayed two nights in a spacious, clean, large room with comfortable beds. Our room had two queen beds and a double sofa sleeper, huge shower, no tub, one sink but plenty of counter space for us ladies. The usual amenities were also provided: microwave, small fridge, single pod coffee maker, etc…… There is an indoor pool and an exercise room. The building has three floors with elevators. We only had one slight problem: ants in the bathroom; nothing major. Shout out to the staff, especially Ellie! She was fantastic, from check-in to check- out. I would love to stay there again❤️

The room itself and hotel were fine. Great location and easy to get to. The problem came with they gave me a room was attached to another room which I believe Cheech and Chong were staying in. So, after dinner my 12-year-old and I came home to a completely hot boxed room. I called downstairs and asked to change rooms, but they said they were full and I could not move. So, we opened the window and tried to sleep with the freeway noise which was impossible. The front desk called next door and then the people yelled thru the door, thanks for snitching on them so obviously we became uneasy at this point. They then continued to party thru the night very loudly and we had to call again. They continued on as if nothing happened. So, we did not sleep, and my son definitely suffered at his baseball tournament the next day. I was very disappointed they never came up to check on them and make sure the nonsense ended. To top off this lovely night we woke to our room smelling like dog diarrhea. I'm guessing they partied too hard and left the dog to his own devices. We were all actually gagging and my husband had to leave the room for me to finish packing us up. I have no words for this stay, Needless to say if you need a good night's sleep. it's probably not your best choice as they don't help if there are problems.... And because I booked thru a third party they did nothing for us. yay!

The room itself and hotel were fine. Great location and easy to get to. The problem came with they gave me a room was attached to another room which I believe Cheech and Chong were staying in. So, after dinner my 12-year-old and I came home to a completely hot boxed room. I called downstairs and asked to change rooms, but they said they were full and I could not move. So, we opened the window and tried to sleep with the freeway noise which was impossible. The front desk called next door and then the people yelled thru the door, thanks for snitching on them so obviously we became uneasy at this point. They then continued to party thru the night very loudly and we had to call again. They continued on as if nothing happened. So, we did not sleep, and my son definitely suffered at his baseball tournament the next day. I was very disappointed they never came up to check on them and make sure the nonsense ended. To top off this lovely night we woke to our room smelling like dog diarrhea. I'm guessing they partied too hard and left the dog to his own devices. We were all actually gagging and my husband had to leave the room for me to finish packing us up. I have no words for this stay, Needless to say if you need a good night's sleep. it's probably not your best choice as they don't help if there are problems.... And because I booked thru a third party they did nothing for us. yay!

The hotel was very clean and breakfast was very good. We could hear neighboring doors slam through out the night. The beds are very comfortable. Would stay again.

The hotel was very clean and breakfast was very good. We could hear neighboring doors slam through out the night. The beds are very comfortable. Would stay again.

Normally we love staying here. We've been staying here when we go wine tasting ever since the hotel opened. This time around our room smelled like kitty litter and our couch was missing four pillows. The smell was horrible and since we got in late I didn't ask for a room change but I should have. And for such a "nice" hotel I could not believe the condition of the couch. Half the cushions were missing. Its not that I won't stay here anymore, but I think the management should know of our experience. It was pretty bad.

Normally we love staying here. We've been staying here when we go wine tasting ever since the hotel opened. This time around our room smelled like kitty litter and our couch was missing four pillows. The smell was horrible and since we got in late I didn't ask for a room change but I should have. And for such a "nice" hotel I could not believe the condition of the couch. Half the cushions were missing. Its not that I won't stay here anymore, but I think the management should know of our experience. It was pretty bad.

So there is a back door that is used for after hours but the door was not working. I returned to the property after hours one and I came to the front door because the back door was not working. When I got to the front door it was locked and the person at the front desk didn’t want to come open the door. When she did, she had an attitude about it and was telling us we needed to use the back door and right after that she found the note on the front desk saying the back door was not working.

So there is a back door that is used for after hours but the door was not working. I returned to the property after hours one and I came to the front door because the back door was not working. When I got to the front door it was locked and the person at the front desk didn’t want to come open the door. When she did, she had an attitude about it and was telling us we needed to use the back door and right after that she found the note on the front desk saying the back door was not working.

Loud music playing, from a boom box, until 4:30am in the morning on the first night. Then second night construction workers getting up & ready for work at 3:30am, about 8 of them in several rooms on our floor. I have stayed at this location once before, because it is so nice & close to Old Town, but may not stay there again.

The location to the property was excellent, easy freeway access. The breakfast looked really good as well, the person in charge was cleaning frequently. I believe that this property can do a lot better with cleanliness in the rooms though. Our sofa bed when pulled out had trash and major, what looked like, bloodstains. The covers also had stains and trash when the pillows were moved. The ironing board was broken, completely, could not even stand at all. I also kept finding hair every where and no, it was not mine. Like I mentioned, the rooms could be better kept. I think if housekeeping were to do a little more and actually put that effort in, it would have been great. I wouldn’t stay here again though.

It was good attendance

It was good attendance

While I know this isn’t the hotel’s fault, it was difficult to sleep because people in the hallway were incredibly noisy during quiet hours. Parking was difficult to find because the parking lot was small. On the day of our checkout, the receptionist literally called at 11:02 as we were walking out to remind us checkout was at 11am. I’ve stayed at many hotels and this has NEVER happened.

While I know this isn’t the hotel’s fault, it was difficult to sleep because people in the hallway were incredibly noisy during quiet hours. Parking was difficult to find because the parking lot was small. On the day of our checkout, the receptionist literally called at 11:02 as we were walking out to remind us checkout was at 11am. I’ve stayed at many hotels and this has NEVER happened.

Very clean hotel - however, paper thin walls. You can hear EVERYTHING!

Very clean hotel - however, paper thin walls. You can hear EVERYTHING!

Clean

Close to old town

Clean

Close to old town

All around great!

The staff was great really enjoyed my stay

The staff was great really enjoyed my stay

good breakfast

good breakfast

Checked in and my husband said out loud he forgot to buy his mild for his cookies . Nicole heard this and offers him a cup of milk. She was so thoughtful. Also I also come here when I come to Temecula and the breakfast gal is always the same gal . She’s very meticulous and cleaning and feeling things up and polite and I just wanted to thank all the staff there for making our stay always comfortable.

Great location. Close to down town and wine region. Friendly and clean

Great location. Close to down town and wine region. Friendly and clean