As per reservation information sheet for Expedia gold members extra wine should be served in the room, it was not fullfiled, what is not right. Very good breakfast, clean, well equiped room, nice staff. Unfortunately, rooms from street side are very noise due to trams and it's issue.

This is a beautiful hotel in a perfect location for everything you need. The rooms are great and the bar area is lovely. Would definitely stay here again

This is a beautiful hotel in a perfect location for everything you need. The rooms are great and the bar area is lovely. Would definitely stay here again

Location of the hotel was perfect! About 10 minute walk into the square of old town and 20 minutes to river end of Jewish quarter. Everything we needed was around the corner. Hotel was great in itself, small bar which was lovely and about the same price as bars outside which was good. We stayed for breakfast once, which was about £13 each but had choice of hot and cold. Room was plenty big enough for two people and the beds were very comfy. Would recommend this hotel!

Location of the hotel was perfect! About 10 minute walk into the square of old town and 20 minutes to river end of Jewish quarter. Everything we needed was around the corner. Hotel was great in itself, small bar which was lovely and about the same price as bars outside which was good. We stayed for breakfast once, which was about £13 each but had choice of hot and cold. Room was plenty big enough for two people and the beds were very comfy. Would recommend this hotel!

This hotel was in a great location. Easy to walk to main square, shops, restaurants and castle. Modern and clean. Lovely breakfast. There was a tram line outside - the noise wasn’t an issue for us but if you are a light sleeper may be worth requesting a room on the side or back. Would definitely recommend this hotel for anyone visiting Krakow.

Great place except do not ask for a box meal if you have an early event. Staff wanted to be helpful, but sandwich provided was not good. Small negative so still think highly of the hotel.

Nice, quiet, and clean environment. Great customer service and walkable to all the hot spots!

Close to the Old Town and Kazimierz. Staff are friendly. Well presented hotel. Would stay again.

The hotel was really nice and modern. The room was the same. Great location and all the staff were nice and friendly. I would definitely stay here again.

The hotel is located opposite the old walls of the city center, well masked by abundant greenery, in a tastefully renovated building on a relatively quiet street, if it weren't disturbed by passing trams. It's inconspicuous from the outside, blending into the landscape of the surrounding buildings, and the discreet entrance emphasizes this feeling. The rooms are relatively small but very high, clean, adequately furnished but a little cramped, but well maintained by very helpful and friendly staff. Breakfasts are indulgent, served in a relatively small room in the basement, but well resolved environmentally.

The hotel was really nice and modern. The room was the same. Great location and all the staff were nice and friendly. I would definitely stay here again.

This hotel is a few minutes walk from the main square of Krakow old town. Staff were incredibly helpful. Would definitely reccomend

This hotel is a few minutes walk from the main square of Krakow old town. Staff were incredibly helpful. Would definitely reccomend

It’s in a great location close to the old town, there’s only 2 parking spots so make sure you reserve one whilst you’re booking, it’s an additional £21 per night. One thing we did notice is the rooms don’t have a full clean, they come in make the beds and change the towels so not eco on that front. And. The glasses weren’t changed, all in all we enjoyed our stay and would recommend it.

It’s in a great location close to the old town, there’s only 2 parking spots so make sure you reserve one whilst you’re booking, it’s an additional £21 per night. One thing we did notice is the rooms don’t have a full clean, they come in make the beds and change the towels so not eco on that front. And. The glasses weren’t changed, all in all we enjoyed our stay and would recommend it.

Friendly and efficient staff. Excellent location and comfortable room

Nice location and clean comfortable room

Friendly and efficient staff. Excellent location and comfortable room

This was really a top-notch place where the room was good, the staff was friendly and there was really nothing I didn't like about it.

This was really a top-notch place where the room was good, the staff was friendly and there was really nothing I didn't like about it.

Great location, great room, great breakfast, great value for money, mini fridge 👍

Great location, great room, great breakfast, great value for money, mini fridge 👍

3 sweaty summernights air condition was broke, no help from the reception.

3 sweaty summernights air condition was broke, no help from the reception.

It’s hard to know where the true problem lay. I booked a room, arrived and requested upgrade - denied. When I found my room to be next to elevator, I asked to be moved. I was offered an upgrade if I paid. Baffling! I called Expedia who was of no help. The room was awful - missing items like slippers, black long hairs in the bath, questionable if towels were used, safe non-functioning. I got the bottle of cheap red wine and some peanuts. Breakfast was ok - fitness room had no air conditioning on so I figure that’s why I was apparently the only one using it. It truly is a 3star hotel which I overlooked when booking. The funny part is that it seemed nearly empty yet no upgrade unless you pay. Maybe Expedia should stop singing the praises of the alleged VIP status as it appears only Expedia recognizes it and yet does zip to help out customers other than give then $25 in credit when I’m already done doing business with them. Bad experience and front desk reception personnel will say anything just to make you go away.

It’s hard to know where the true problem lay. I booked a room, arrived and requested upgrade - denied. When I found my room to be next to elevator, I asked to be moved. I was offered an upgrade if I paid. Baffling! I called Expedia who was of no help. The room was awful - missing items like slippers, black long hairs in the bath, questionable if towels were used, safe non-functioning. I got the bottle of cheap red wine and some peanuts. Breakfast was ok - fitness room had no air conditioning on so I figure that’s why I was apparently the only one using it. It truly is a 3star hotel which I overlooked when booking. The funny part is that it seemed nearly empty yet no upgrade unless you pay. Maybe Expedia should stop singing the praises of the alleged VIP status as it appears only Expedia recognizes it and yet does zip to help out customers other than give then $25 in credit when I’m already done doing business with them. Bad experience and front desk reception personnel will say anything just to make you go away.

Great little spot perfect for walking around the city. Great cafes nearby and transit connections. Extremely friendly and lovely staff.

Great little spot perfect for walking around the city. Great cafes nearby and transit connections. Extremely friendly and lovely staff.

Everything was perfect

Everything was perfect

It was an extremely nice hotel and the staff was great! It was a great location and we would definitely stay here again.