Needs some clean up of landscaping

I walked in to check in, and the gentleman greeted me. The check-in process was easy, and our was clean. It was close to everything. I'd stay there again, this place is highly recommended.

I think there were was a bed bug too because I had 4 bites on my lower part of my back. There was a terrible odor in the room like urine or moldiness somewhere.

I think there were was a bed bug too because I had 4 bites on my lower part of my back. There was a terrible odor in the room like urine or moldiness somewhere.

Everytime I come it always so clean and the staff is friendly

Everytime I come it always so clean and the staff is friendly

Check in was very good, the staff on duty were very helpful, great customer service. Prior to going I was told that the site had a pool. The pool was inoperable, the ice machine on the 4th floor was broken. The shower had contained mold especially on the chalking. Departure the next morning was completely opposite my arrival, the person who was on the desk was cold as ice and lacked hospitality and manners.

Check in was very good, the staff on duty were very helpful, great customer service. Prior to going I was told that the site had a pool. The pool was inoperable, the ice machine on the 4th floor was broken. The shower had contained mold especially on the chalking. Departure the next morning was completely opposite my arrival, the person who was on the desk was cold as ice and lacked hospitality and manners.

They are only downfall is that they are advertising indoor pool and when I got there with all four of my grandchildren, the pool was closed and to be honest that was the only reason why I chose that hotel because of the pool so that the kids can have an excellent time

They are only downfall is that they are advertising indoor pool and when I got there with all four of my grandchildren, the pool was closed and to be honest that was the only reason why I chose that hotel because of the pool so that the kids can have an excellent time

Mold on the curtains and shower was filthy. The carpet felt wet and it smelled terrible.

Mold on the curtains and shower was filthy. The carpet felt wet and it smelled terrible.

Reasonable price and our made sure we had plenty of towels and toiletries. Breakfast was much better than most hotels in the low end price range.

One of the nicest Holiday Inns i have stayed at. Will definitely be returning.

One of the nicest Holiday Inns i have stayed at. Will definitely be returning.

Reasonable price and our made sure we had plenty of towels and toiletries. Breakfast was much better than most hotels in the low end price range.

Very nice hotel. We had everything we needed. Exceptionally clean. Very nice pool and breakfast bar.

Very nice hotel. We had everything we needed. Exceptionally clean. Very nice pool and breakfast bar.

Location was ideal to destinations and the staff was elite.

Location was ideal to destinations and the staff was elite.

Hotel and service was good. Our ac was not working properly and it spoiled our sleep

Hotel and service was good. Our ac was not working properly and it spoiled our sleep

While at Carolina Beach, decided we would like to spend the night near by. This hotel came up as only 14 miles away which was reasonable to us. However, upon booking and heading out the check in, we realized the distance was point to point and not driving distance. Had to add almost 40 minutes of travel time because of the logistics error.

While at Carolina Beach, decided we would like to spend the night near by. This hotel came up as only 14 miles away which was reasonable to us. However, upon booking and heading out the check in, we realized the distance was point to point and not driving distance. Had to add almost 40 minutes of travel time because of the logistics error.

I really don’t know how this hotels reviews are so high. 1) the buffet breakfast was nothing to brag about, what they called scrambled eggs were absolutely disgusting. 2) the room I had reserved isn’t the type they had for me, I had requested two beds and they had one available. Luckily this was ok for our stay since not everyone was able to come. 3) as soon as you walk in the first set of doors there is humidity and black mold everywhere 4) the hotel doesn’t have regular tv, it uses Roku which is not something I normally use 5) the tv didn’t actually work. I asked for help and they said change the input button or I can put you in a different room. I didn’t want to change rooms, we had our dogs with us and I did not feel like taking the large dog kennel apart and back together all over again.. the night person came up pushed all the buttons and again offered to put Us in another room… morning came manager wouldn’t Be available until 3 pm, we were Not going to waste the one full day we had in the area waiting for a tv fix which was important to help keep our pups calm and quiet from all the noises of the hotel, switched rooms only To get a smaller room with no freezer Which we needed for our coooler the next Day and also had tons of Black mold. Finally did tell the manager Whom apologized, said that they were trying to switch over to a new Cable provider and they stated they couldn’t refund the day that they normally would have because I booked it through a third party…

I really don’t know how this hotels reviews are so high. 1) the buffet breakfast was nothing to brag about, what they called scrambled eggs were absolutely disgusting. 2) the room I had reserved isn’t the type they had for me, I had requested two beds and they had one available. Luckily this was ok for our stay since not everyone was able to come. 3) as soon as you walk in the first set of doors there is humidity and black mold everywhere 4) the hotel doesn’t have regular tv, it uses Roku which is not something I normally use 5) the tv didn’t actually work. I asked for help and they said change the input button or I can put you in a different room. I didn’t want to change rooms, we had our dogs with us and I did not feel like taking the large dog kennel apart and back together all over again.. the night person came up pushed all the buttons and again offered to put Us in another room… morning came manager wouldn’t Be available until 3 pm, we were Not going to waste the one full day we had in the area waiting for a tv fix which was important to help keep our pups calm and quiet from all the noises of the hotel, switched rooms only To get a smaller room with no freezer Which we needed for our coooler the next Day and also had tons of Black mold. Finally did tell the manager Whom apologized, said that they were trying to switch over to a new Cable provider and they stated they couldn’t refund the day that they normally would have because I booked it through a third party…

We came in late and left early so we really didn’t see much. However the gentleman that was there that night when we got back to the hotel was very kind and helpful.

We came in late and left early so we really didn’t see much. However the gentleman that was there that night when we got back to the hotel was very kind and helpful.

Friendly staff.

The first room we were given had a toilet that wouldn't flush so we were moved to a different room. The second room didn't have body wash in the dispenser in the shower and shampoo dispenser pump wasn't working. Other than that it was a nice place to stay. Wonderful breakfast!

The first room we were given had a toilet that wouldn't flush so we were moved to a different room. The second room didn't have body wash in the dispenser in the shower and shampoo dispenser pump wasn't working. Other than that it was a nice place to stay. Wonderful breakfast!

Clean and quiet