The front desk guy we worked with was awesome. The breakfast was amazing. The room was giant and perfect for our weekend. The hotel was in a great location to dining and shopping. We were disappointed that there was no hot tub, which was a main reason for choosing this hotel, but we got by just fine.

Best hotel we have been to in quite some time

Wow the breakfast was wonderful so many choices,staff very friendly

Maggie was extremely helpful, knowledgeable, professional in handling our bad experience with our reservation mishandling by Expedia. She is a real asset to your organization.

Maggie was extremely helpful, knowledgeable, professional in handling our bad experience with our reservation mishandling by Expedia. She is a real asset to your organization.

I stayed here for a wedding. The staff was nice at check in. The room was fine. There were a few cleaning issues. The cleaning staff should check the corners. The pill pool area was a hot mess and the room has rust everywhere. Just not pleasant. Breakfast was typical Continental low end fair but you can easily walk to several places around. Beds were comfy and the place was quiet, especially considering how full it was. Would stay again. Would not expect to go near that hot mess pool room.

I stayed here for a wedding. The staff was nice at check in. The room was fine. There were a few cleaning issues. The cleaning staff should check the corners. The pill pool area was a hot mess and the room has rust everywhere. Just not pleasant. Breakfast was typical Continental low end fair but you can easily walk to several places around. Beds were comfy and the place was quiet, especially considering how full it was. Would stay again. Would not expect to go near that hot mess pool room.

Was in room for 3 days with no room cleaning or towels. Even asked for conditioner be refilled and they never did it. By the time they came we needed everything and I had to call and complain to get room cleaned!!!!

Was in room for 3 days with no room cleaning or towels. Even asked for conditioner be refilled and they never did it. By the time they came we needed everything and I had to call and complain to get room cleaned!!!!

Overall a great experience! The bathroom needed some maintenance, but it was fairly minor.

Overall a great experience! The bathroom needed some maintenance, but it was fairly minor.

The pool was cold, the floor in our room was dirty. The people were nice after we got in. We won't be staying there again

The pool was cold, the floor in our room was dirty. The people were nice after we got in. We won't be staying there again

The hotel suite was very nice and spacious. Very quiet even with the A/C running. Bathroom was very private and quiet as well. Breakfast was typical for most hotels in this price range. Location was convenient for visiting family in the area, but not too close to I35.

The hotel suite was very nice and spacious. Very quiet even with the A/C running. Bathroom was very private and quiet as well. Breakfast was typical for most hotels in this price range. Location was convenient for visiting family in the area, but not too close to I35.

Felt safe

Felt safe

Very nice staff, friendly and helpful. Frig didn't work properly and AC unit was extremely loud and probably needed to be serviced. But would stay there again

Very nice staff, friendly and helpful. Frig didn't work properly and AC unit was extremely loud and probably needed to be serviced. But would stay there again

Very good hot breakfast choices! Good chair for reading or tv watching in our room was especially good.

Very good hot breakfast choices! Good chair for reading or tv watching in our room was especially good.

Everything as expected.

Everything as expected.

Bed is comfortable. There is no hot tub as advertised

Bed is comfortable. There is no hot tub as advertised

Hotel was clean. Shower doors did not close as they were on a slope. Bed was extremely hard. Cleanliness was good and the location is very handy to food and other attractions.

Hotel was clean. Shower doors did not close as they were on a slope. Bed was extremely hard. Cleanliness was good and the location is very handy to food and other attractions.

Hotel has deteriorated significantly in the past 4 years. Two years ago we stayed in the exact same room that we stayed in this past weekend; the same things were broken in the room and that were broken 2 years ago, plus more. We still have a copy of our review from 2 years ago, that’s how we know it’s the same room. The beds were super noisy because of the aluminum wrapping on the bottom frame, making it difficult for people to sleep when adjusting positions, and the hotel is still advertising pictures with a pool and hot tub even though they are removing the hot tub. That’s the only reason we booked this last time, and then to find out the hot tub is no longer there was quite deceiving. Breakfast was very skimpy compared to previous stays and other hotels, and the service was lacking as coffee ran out in the middle of breakfast and wasn’t made again for over 30 minutes. Definitely not worth the price anymore. 4 years ago it was in immaculate condition, but it’s literally dirty and falling apart now. Sad! Having said that, the staff were all nice and pleasant to deal with.

Hotel has deteriorated significantly in the past 4 years. Two years ago we stayed in the exact same room that we stayed in this past weekend; the same things were broken in the room and that were broken 2 years ago, plus more. We still have a copy of our review from 2 years ago, that’s how we know it’s the same room. The beds were super noisy because of the aluminum wrapping on the bottom frame, making it difficult for people to sleep when adjusting positions, and the hotel is still advertising pictures with a pool and hot tub even though they are removing the hot tub. That’s the only reason we booked this last time, and then to find out the hot tub is no longer there was quite deceiving. Breakfast was very skimpy compared to previous stays and other hotels, and the service was lacking as coffee ran out in the middle of breakfast and wasn’t made again for over 30 minutes. Definitely not worth the price anymore. 4 years ago it was in immaculate condition, but it’s literally dirty and falling apart now. Sad! Having said that, the staff were all nice and pleasant to deal with.

Friendly helpful and curtious

Friendly helpful and curtious

Staff very friendly and helpful. Very smooth check in