Pre paid for it on hotel.com with no warning that I needed a credit card that I don’t own when I got there they don’t check in with debit and I lost $150

Pre paid for it on hotel.com with no warning that I needed a credit card that I don’t own when I got there they don’t check in with debit and I lost $150

Everything was good.

When leaving, we explained all the problems we had with the room. The manager said she would look into them all and offered us points for our IMG account.

Clean and nice amenities. Great bed. Awesome staff. Danica was great

The women in the breakfast buffet were excellent and went beyond expectations to serve us. Thank you.

Everything good

Everything was nice and clean except the air conditioning; there was a bit of trash in the ac. The staff were very kind and helpful. The breakfast was delicious.

Enthusiastic and courteous staff.

Hi, I'm satisfied my stay and all your attitude. I can feel the staff very welcome us. I will absolutely rate 9 due to very good experience from the staff. A male staff help me to register membership , I stays over 30 days Holiday inn in the pass few year in different country. No staff proactive help me register. And the female staff asked me again when I check out. And she also asked me how to improve. Although the room is not perfect, and somethings need to improve. She really mark it down on the paper. Water pressure is not high enough. Shower Water is not warm enough. Door cannot lock automatically after you close the door. Lotion in washroom look like mixed with water. No matter it can improve or not. They try their best. The breakfast is good! Machine making pancake, fast, clean, fresh. And also my fast time to see cooked Quaker oatmeal. I like it. Much better than the instant one. Appreciated for all your effort. We are very happy to stay here and will come back again.

Great

Great

Hi, I'm satisfied my stay and all your attitude. I can feel the staff very welcome us. I will absolutely rate 9 due to very good experience from the staff. A male staff help me to register membership , I stays over 30 days Holiday inn in the pass few year in different country. No staff proactive help me register. And the female staff asked me again when I check out. And she also asked me how to improve. Although the room is not perfect, and somethings need to improve. She really mark it down on the paper. Water pressure is not high enough. Shower Water is not warm enough. Door cannot lock automatically after you close the door. Lotion in washroom look like mixed with water. No matter it can improve or not. They try their best. The breakfast is good! Machine making pancake, fast, clean, fresh. And also my fast time to see cooked Quaker oatmeal. I like it. Much better than the instant one. Appreciated for all your effort. We are very happy to stay here and will come back again.

Staff are very attentive to guest needs. I paid approximately $179 excluding taxes.

Breakfast was very good. next time, you can include honey to go with the oats. Everything was perfect thanks!!

Breakfast was very good. next time, you can include honey to go with the oats. Everything was perfect thanks!!

Had a great evening. Room was excellent. Very clean & comfortable. Shower head needs to be replaced. Check in was very slow Breakfast was very good

Staff are very attentive to guest needs. I paid approximately $179 excluding taxes.

Best hotel I've been at

Best hotel I've been at

The staff was friendly, and the breakfast was awesome. The bed was super comfy; it was one of my best nights in a hotel bed. Although everything was clean, the carpet and some grout in the shower wall need to be deep cleaned or redone.

The staff was friendly, and the breakfast was awesome. The bed was super comfy; it was one of my best nights in a hotel bed. Although everything was clean, the carpet and some grout in the shower wall need to be deep cleaned or redone.

The service was very good

The service was very good

Everything during our stay was great!

Everything during our stay was great!

This was a stop on the trip from Ottawa to London. It was a great place to stay, nice and quiet and the bed and pillows were very comfortable. Next time I make the trip, I will likely stay here again.

This was a stop on the trip from Ottawa to London. It was a great place to stay, nice and quiet and the bed and pillows were very comfortable. Next time I make the trip, I will likely stay here again.

Property, Staff, and grounds were pretty decent. Its the room and the service was bad it doesnt seem like the vacuum the rugs or really do a deep cleaning in the rooms.

Property, Staff, and grounds were pretty decent. Its the room and the service was bad it doesnt seem like the vacuum the rugs or really do a deep cleaning in the rooms.

The staff was very friendly. Good amenities and full free breakfast. The carpets in the hall and rooms could stand for a cleaning.

The staff was very friendly. Good amenities and full free breakfast. The carpets in the hall and rooms could stand for a cleaning.