Seems they slapped the Radisson name on an old hotel, painted the outside, and haven't spent a peso extra to maintain or renovate inside the hotel. It's dingy in the hallways and you can literally hear people in the rooms around you speaking at normal volumes. Would not recommend.

Seems they slapped the Radisson name on an old hotel, painted the outside, and haven't spent a peso extra to maintain or renovate inside the hotel. It's dingy in the hallways and you can literally hear people in the rooms around you speaking at normal volumes. Would not recommend.

Clean hotel, basic commodities, walls a bit flimsy you can hear everything that's happening next door

Clean hotel, basic commodities, walls a bit flimsy you can hear everything that's happening next door

Excellent hotel with great views. Staff was very helpful and friendly.

Excellent hotel with great views. Staff was very helpful and friendly.

It’s fine. Don’t expect anything extraordinary. I don’t understand why hotels like this can’t get with the times and accommodate their guests by supplying some sort filtration system so we can refill our water bottles —- like practically every other hotel does. Instead they provide you with one bottle of water upon check in, regardless of how long your stay is.

It’s fine. Don’t expect anything extraordinary. I don’t understand why hotels like this can’t get with the times and accommodate their guests by supplying some sort filtration system so we can refill our water bottles —- like practically every other hotel does. Instead they provide you with one bottle of water upon check in, regardless of how long your stay is.

There parking for this hotel is minimal. We arrived shortly after check in, probably 4pm and were told the parking was full and that we would need to park on the street somewhere. Luckily we only had to walk a couple of blocks but when free parking is advertised as an amenity, it should be more widely available. The rooms are very small, the carpet is dirty. The toilet leaked and there was no screen to keep the bugs out when we opened our window to cool off. The free breakfast was nice and appreciated. The hotel location is perfect and is close to shops, restaurants and the shore. The city of Puerto Varas is so amazing it made up for what this hotel was lacking. I would stay here again only if the property was updated and better maintained. The free parking issue wouldn't be a problem if they just didn't say it was offered and I knew we had to park on the street and would have been better prepared.

There parking for this hotel is minimal. We arrived shortly after check in, probably 4pm and were told the parking was full and that we would need to park on the street somewhere. Luckily we only had to walk a couple of blocks but when free parking is advertised as an amenity, it should be more widely available. The rooms are very small, the carpet is dirty. The toilet leaked and there was no screen to keep the bugs out when we opened our window to cool off. The free breakfast was nice and appreciated. The hotel location is perfect and is close to shops, restaurants and the shore. The city of Puerto Varas is so amazing it made up for what this hotel was lacking. I would stay here again only if the property was updated and better maintained. The free parking issue wouldn't be a problem if they just didn't say it was offered and I knew we had to park on the street and would have been better prepared.

Filthy, decrepit, ... Wifi and personnel ok

Filthy, decrepit, ... Wifi and personnel ok

Very near to downtown restaurant and shopping area.No need for a car. Nice view of city , lake and volcano.

Very near to downtown restaurant and shopping area.No need for a car. Nice view of city , lake and volcano.

Nice,friendly staff. Good breakfast

Staff accommodating and quick to resolve concerns.

Staff accommodating and quick to resolve concerns.

It’s not expensive, so you get what you pay for. Staff not the friendliest, but that’s Chilean customer service. It’s fine.

It’s not expensive, so you get what you pay for. Staff not the friendliest, but that’s Chilean customer service. It’s fine.

The hotel is pretty dated, old, but ok maintaince. Staff ok. Breakfast good! There is no parking for every guest!!!! Very few spots for the big hotel it is. Close to downtown square, location very good, up to a hill but super ok.

The hotel is pretty dated, old, but ok maintaince. Staff ok. Breakfast good! There is no parking for every guest!!!! Very few spots for the big hotel it is. Close to downtown square, location very good, up to a hill but super ok.

The hotel was overall good. The breakfast was great. The hotel room was good too but there was no iron or ironing board.

The hotel was overall good. The breakfast was great. The hotel room was good too but there was no iron or ironing board.

Very comfortable spot

Very comfortable spot

Older hotel but close to downtown- rooms need a bit of upgrade and bfast ok- suprisingly quiet

Older hotel but close to downtown- rooms need a bit of upgrade and bfast ok- suprisingly quiet

Comfortable hotel, lots of staff spoke English, friendly staff. Parking a little difficult, breakfast needs an upgrade. Dinner was horrible in restaurant, but many awesome restaurants within walking distance. The showers suddenly go cold for a few seconds when the water pressure fluctuates. Annoying background fan noise in the room from unknown source but tolerable.

Comfortable hotel, lots of staff spoke English, friendly staff. Parking a little difficult, breakfast needs an upgrade. Dinner was horrible in restaurant, but many awesome restaurants within walking distance. The showers suddenly go cold for a few seconds when the water pressure fluctuates. Annoying background fan noise in the room from unknown source but tolerable.

Easy walk to town. Clean. Nice view. Wifi was very spotty though.

Easy walk to town. Clean. Nice view. Wifi was very spotty though.

Good location, great views. The only disappointing thing was the wifi - it was either really, really slow, or no-existent. I was unable to access in my own room. Every now and then I could access it in the dining area. There was one chair in the reception area where it seemed to work - if I held my phone up in the air.