No shower curtain, missing pillows, gross unclean floor

This is not close tonthe airport. The place looked newer but dirty, almost never anyone around for anything. Definitely dont stay here

The property and the room was good, the problem was no hot water and the shower still had leftovers from people the stay before

The property and the room was good, the problem was no hot water and the shower still had leftovers from people the stay before

I forgot the ladies name at the front desks, but she checked us in and greeted us and was very kind! She even gave my toddler Welch’s gummies as a treat! The room was clean and us being out of town we felt safe at this location.

Good price and friendly service.

Good price and friendly service.

I forgot the ladies name at the front desks, but she checked us in and greeted us and was very kind! She even gave my toddler Welch’s gummies as a treat! The room was clean and us being out of town we felt safe at this location.

Management was very kind, considerate and flexible!

Management was very kind, considerate and flexible!

Gunfire in the building was a turnoff, especially happening just a few doors down from my room. The doors are remarkably sturdy. The one stood up to at least 4 bullets. That’s good, as long as assailants don’t try the handle. The lock and deadbolt on mine didn’t work.

Gunfire in the building was a turnoff, especially happening just a few doors down from my room. The doors are remarkably sturdy. The one stood up to at least 4 bullets. That’s good, as long as assailants don’t try the handle. The lock and deadbolt on mine didn’t work.

Enjoyed my stay here, no complaints.

Enjoyed my stay here, no complaints.

Great facility; clean, orderly rooms; the staff was super courteous and professional. Highly recommend Woodspring Suites Hermitage.

Great facility; clean, orderly rooms; the staff was super courteous and professional. Highly recommend Woodspring Suites Hermitage.

Checkin was easy after hours, our room was clean and the stay was nice

Checkin was easy after hours, our room was clean and the stay was nice

The carpets were stained. There were bad smells everywhere. The public areas all needed cleaned desperately. There was insistent beeping in every hallway, which i couldnt identify, but sounded like smoke detectors that needed batteries changed. The toilet seat had been chewed by a dog and left sharp edges. The worst part for me was that after I checked in, I realized I needed another pillow and blanket. The front desk was closed so I called the after hours number. The guy said he couldn't get me additional bedding when the front desk is closed. Over my 3 night stay, I never saw the front desk open again. I called the front desk and after hours numbers multiple times, always getting busy signals and never a person. After check in, I never saw anyone else who worked there. I'd definitely not stay there again.

The carpets were stained. There were bad smells everywhere. The public areas all needed cleaned desperately. There was insistent beeping in every hallway, which i couldnt identify, but sounded like smoke detectors that needed batteries changed. The toilet seat had been chewed by a dog and left sharp edges. The worst part for me was that after I checked in, I realized I needed another pillow and blanket. The front desk was closed so I called the after hours number. The guy said he couldn't get me additional bedding when the front desk is closed. Over my 3 night stay, I never saw the front desk open again. I called the front desk and after hours numbers multiple times, always getting busy signals and never a person. After check in, I never saw anyone else who worked there. I'd definitely not stay there again.

Staff was friendly, hotel close to restaurants, gas stations, pharmacy, ect. The room wasn't as clean as it should've been. The floors hadn't been swept or mopped( hair,food crumbs ,teeth flossers all over) , dried spill in fridge.

Staff was friendly, hotel close to restaurants, gas stations, pharmacy, ect. The room wasn't as clean as it should've been. The floors hadn't been swept or mopped( hair,food crumbs ,teeth flossers all over) , dried spill in fridge.

Decent hotel, clean with a little kitchenette. Only down fall is no complimentary breakfast and no coffee pot in the room

Decent hotel, clean with a little kitchenette. Only down fall is no complimentary breakfast and no coffee pot in the room

The desk staff were very rude when we arrived...the only one that wasnt rude was the manager herself...she was the only.one.that accompdated us when.we wanted a full refund.

The desk staff were very rude when we arrived...the only one that wasnt rude was the manager herself...she was the only.one.that accompdated us when.we wanted a full refund.

pet smell in my room

pet smell in my room

Could not obtain clean bath towels or wash cloths. I was given the excuse that the washing machines were down. Carpet areas in hallways were dirty A lot of pitbull dogs. No maid service. Front desk clerks were not accessible during working hours around 6pm. I made the mistake of not taking photos

Could not obtain clean bath towels or wash cloths. I was given the excuse that the washing machines were down. Carpet areas in hallways were dirty A lot of pitbull dogs. No maid service. Front desk clerks were not accessible during working hours around 6pm. I made the mistake of not taking photos

This is one of the worst hotels I have stayed in. I would expect an extended-stay hotel to have a coffee pot, soap bar, and shampoo. The property was crawling with shady-looking characters constantly walking around the parking lot. Every time we walked out of the building, someone was asking us for money.

This is one of the worst hotels I have stayed in. I would expect an extended-stay hotel to have a coffee pot, soap bar, and shampoo. The property was crawling with shady-looking characters constantly walking around the parking lot. Every time we walked out of the building, someone was asking us for money.