We were transferred to this location because we were told hotels.com overbooked them. Paid for a king size bed, but received two full size beds. Tiny room, no TV or WiFi, no heat with 38 degree nights, wires hanging on the walls, no smoke detector, no breakfast, basically there were NO amenities! If there had been availability somewhere else we would have been out of there!! Plus location has several adult/men type clubs right by it!!

We were transferred to this location because we were told hotels.com overbooked them. Paid for a king size bed, but received two full size beds. Tiny room, no TV or WiFi, no heat with 38 degree nights, wires hanging on the walls, no smoke detector, no breakfast, basically there were NO amenities! If there had been availability somewhere else we would have been out of there!! Plus location has several adult/men type clubs right by it!!

No one to check us in so we had to get another hotel ..still waiting for a refund

No one to check us in so we had to get another hotel ..still waiting for a refund

The hotel we actually booked isn’t even open so they gave us another room in a motel in a sketchy area of town. Thanks for nothing. Maybe I should switch to another booking site. What a scam.

The hotel we actually booked isn’t even open so they gave us another room in a motel in a sketchy area of town. Thanks for nothing. Maybe I should switch to another booking site. What a scam.

Was told the morning of my booking that place was heavily vandalized. I was told I could stay at their other property Loves Silver Street. I declined and asked to be refunded. Since I booked through Expedia they needed to talk to the GM of the hotel. Which they could not reach because of the vandalism of all copper wires being taken. I gave Expedia the GM direct number I spoke with him on and I don’t even think they called it. So since Expedia couldn’t get ahold of the hotel I was not given a refund. Not happy! Avoid any Loves hotels/motels. Scam!!!!

Was told the morning of my booking that place was heavily vandalized. I was told I could stay at their other property Loves Silver Street. I declined and asked to be refunded. Since I booked through Expedia they needed to talk to the GM of the hotel. Which they could not reach because of the vandalism of all copper wires being taken. I gave Expedia the GM direct number I spoke with him on and I don’t even think they called it. So since Expedia couldn’t get ahold of the hotel I was not given a refund. Not happy! Avoid any Loves hotels/motels. Scam!!!!

The property is abandoned. No people or cars anywhere. Should be removed from expedias inventory

The property is abandoned. No people or cars anywhere. Should be removed from expedias inventory

There was no one in the office when we arrived, but there was clearly construction going on blocking our access to the property. There was also a strange man who tried to approach us while we were trying to reach the owner, and he scared us off. We never did get to stay, I would not recommend this property. I can understand a property being under construction, but not leaving it unmanned when you are expecting guests and allowing strangers roaming the property.

There was no one in the office when we arrived, but there was clearly construction going on blocking our access to the property. There was also a strange man who tried to approach us while we were trying to reach the owner, and he scared us off. We never did get to stay, I would not recommend this property. I can understand a property being under construction, but not leaving it unmanned when you are expecting guests and allowing strangers roaming the property.

I arrived at 5:50 p.m. The lobby door was LOCKED, with a handwritten note to ring the door bell and/or call a specified number. I did both, TWICE, over the course of 15/20 minutes and no one ever responded to my rings. A guest on the property said the manager had left. Forced to find a different hotel, I resisted the site in the morning, and there was STILL NO ONE ON SITE, AND NO RESPONSE TO MY RINGS. The hotel is older, grubby, and a bit derelict.

I arrived at 5:50 p.m. The lobby door was LOCKED, with a handwritten note to ring the door bell and/or call a specified number. I did both, TWICE, over the course of 15/20 minutes and no one ever responded to my rings. A guest on the property said the manager had left. Forced to find a different hotel, I resisted the site in the morning, and there was STILL NO ONE ON SITE, AND NO RESPONSE TO MY RINGS. The hotel is older, grubby, and a bit derelict.

My 35 old daughter and 32 year old son walked away after seeing the room. The person at the office took us to another place even worse because the one on Cloverland had maintenance problems. I will be calling the BBB tomorrow to report this establishment.

My 35 old daughter and 32 year old son walked away after seeing the room. The person at the office took us to another place even worse because the one on Cloverland had maintenance problems. I will be calling the BBB tomorrow to report this establishment.

Disgusting. Repulsive. The worst hotel I’ve stayed in. If I hadn’t prepaid, I would have turned away. Parking lot unplowed. Garbage everywhere outside. Room a pit. Hadn’t been vacuumed. Heater broken and stuck on high. Garbage still in room and under bed from previous stay. This shouldn’t be rented until remodeling is complete. Or bulldozed.

Disgusting. Repulsive. The worst hotel I’ve stayed in. If I hadn’t prepaid, I would have turned away. Parking lot unplowed. Garbage everywhere outside. Room a pit. Hadn’t been vacuumed. Heater broken and stuck on high. Garbage still in room and under bed from previous stay. This shouldn’t be rented until remodeling is complete. Or bulldozed.

24/hr check-in is not available. We arrived around 6:00pm and had to wait outside a locked door for 30 minutes before staff pulled up in their car to check us in, all despite the "open" sign, a doorbell, and a security camera watching us. My phone was not making/receiving calls in USA for some reason despite my travel pass (as I'm not from USA), so I could not call the phone number listed on the door. After finally arriving, the staff member rudely told me that I should check my voicemails, and that they left our room UNLOCKED with the key on the bed. Any person could have walked in off the street and entered our room before we arrived. Completely unsafe. This staff member offered no apology, and was passive aggressive and rude throughout the check-in process. I have never been treated so poorly by a stranger in my life. Bedsheets were dirty and stained, it was unclear if the towels were fresh. We slept on top of all the sheets and instead used emergency blankets we had in the car. I will never stop here again.

24/hr check-in is not available. We arrived around 6:00pm and had to wait outside a locked door for 30 minutes before staff pulled up in their car to check us in, all despite the "open" sign, a doorbell, and a security camera watching us. My phone was not making/receiving calls in USA for some reason despite my travel pass (as I'm not from USA), so I could not call the phone number listed on the door. After finally arriving, the staff member rudely told me that I should check my voicemails, and that they left our room UNLOCKED with the key on the bed. Any person could have walked in off the street and entered our room before we arrived. Completely unsafe. This staff member offered no apology, and was passive aggressive and rude throughout the check-in process. I have never been treated so poorly by a stranger in my life. Bedsheets were dirty and stained, it was unclear if the towels were fresh. We slept on top of all the sheets and instead used emergency blankets we had in the car. I will never stop here again.

Ick. Gross. If i were hotels.com, i wouldn't want my company represented by this place.

Ick. Gross. If i were hotels.com, i wouldn't want my company represented by this place.

No toilet paper, no coffee or cups, no soap. Very old & very dirty. Web site says 11 am checkout, desk says 10 am.

No toilet paper, no coffee or cups, no soap. Very old & very dirty. Web site says 11 am checkout, desk says 10 am.

Was very dark and nothing like the pictures we saw on the site

Was very dark and nothing like the pictures we saw on the site

Front desK and management was so rude. We did not stay. Parking lot was dark and there was garbage everywhere. Did not feel safe or welcoming. After we decided not to stay we received a rude call from the manager. Would not recommend to anyone

Front desK and management was so rude. We did not stay. Parking lot was dark and there was garbage everywhere. Did not feel safe or welcoming. After we decided not to stay we received a rude call from the manager. Would not recommend to anyone

The first room i was given had no power at least the lights werent coming on. They gave me a different room as soon as i said something about it. Not the cleanest place but nothing bad enough to not stay there.

Terrible. No one was ever at the front desk. Rain the bell 8 times, pounded on the door. Took 3 phone calls to get anyone. Room was disgusting and dirty. Garbage left over from who knows when. Wasn’t even the same type of room I originally reserved. Bathroom was disgusting and dirty. Floor dirty, unswept. Carpet looked like it hasn’t been cleaned in decades. Overall the worst hotel/motel I have ever stayed at.

The first room i was given had no power at least the lights werent coming on. They gave me a different room as soon as i said something about it. Not the cleanest place but nothing bad enough to not stay there.

Terrible. No one was ever at the front desk. Rain the bell 8 times, pounded on the door. Took 3 phone calls to get anyone. Room was disgusting and dirty. Garbage left over from who knows when. Wasn’t even the same type of room I originally reserved. Bathroom was disgusting and dirty. Floor dirty, unswept. Carpet looked like it hasn’t been cleaned in decades. Overall the worst hotel/motel I have ever stayed at.