Am waiting for an hour by the front door it’s since 7 pm no one open the door to check in

Am waiting for an hour by the front door it’s since 7 pm no one open the door to check in

Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!

Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!

Terrible service

Terrible service

Very Very disappointed with that place 😕 😞

Very Very disappointed with that place 😕 😞

My stay was good they need to add night light on table stands and wash cloth and towels for the guest that should be included like all hotel other than that it was pleasant quiet and comfortable I will recommend to friends & family if you're planning for a weekend get away for if you don't want to save a few bucks

My stay was good they need to add night light on table stands and wash cloth and towels for the guest that should be included like all hotel other than that it was pleasant quiet and comfortable I will recommend to friends & family if you're planning for a weekend get away for if you don't want to save a few bucks

They gave our room away, wrong address, hard to find, no parking

They gave our room away, wrong address, hard to find, no parking

Bad neighborhood

Bad neighborhood

Could not check in. Door was locked and noone would answer. Had to find alternative.

Could not check in. Door was locked and noone would answer. Had to find alternative.

Very well nice nd clean nd quite

Very well nice nd clean nd quite

I wasnt even let into the property. A man who was half asleep answered very angrily and literslly stated "Why are you knocking on the door?" I told him I had a reservation and he said told me "Well theres no kids (As I had my 3 year old son with me) he then proceeded to close the door in our faces. Absolutely disgusting service.

I was freezing out side with my wife , ringing the bell , and knocking the door , the building don’t have any sings , the number was wrong and We don’t found a person to do my check in . I took a other taxi back to other hotel , I spend more than 80 usd only in taxi . Was just patétic

No bathroom in the rooms. Heatbin the room was off. Noone to assist after hours. Thus no a hotel. It is a group jome converter into a hostel

I didn’t stay at this place, when I arrived to check in the place did not exist. It is a scam. DO NOT BOOK THIS PLACE!!!!!

I didn’t stay at this place, when I arrived to check in the place did not exist. It is a scam. DO NOT BOOK THIS PLACE!!!!!

It was the worst place ever code to door did not work was in the hallway for almost a hour and it happen 2 more times while the staff sat there and watched they were very rude to me and my husband the bathroom and shower is in the hallway and the is alot of drug activités

It was the worst place ever code to door did not work was in the hallway for almost a hour and it happen 2 more times while the staff sat there and watched they were very rude to me and my husband the bathroom and shower is in the hallway and the is alot of drug activités

Remote Controler for the television Wasnt in the room not did front desk knew what housekeeping did with. There was a patch of the wall that needed to be touched up and the door looked a bit dirty but overall front desk tried his best to aid me in search for the remote controller.

Remote Controler for the television Wasnt in the room not did front desk knew what housekeeping did with. There was a patch of the wall that needed to be touched up and the door looked a bit dirty but overall front desk tried his best to aid me in search for the remote controller.

I was not able to stay there because I had my 6month old daughter and I was outside stuck for hours in a whole state I don’t live in trying to find somewhere for me and my daughter to stay

I was not able to stay there because I had my 6month old daughter and I was outside stuck for hours in a whole state I don’t live in trying to find somewhere for me and my daughter to stay

Great place, really friendly people.

Great place, really friendly people.

This is definitely one of the best places you'll find at such an affordable price in NYC. It is very simple. Don't expect hotel-like accommodations. However they do a good job keeping the place clean and you are less than 2 full blocks away from an MTA subway station. Very convenient. The only issue we had was that email confirmations stated that we could arrive as early as 10am to leave our stuff behind, but when we arrived around 10:30am we were told that it we weren't supposed to arrive until after noon (contradicting what we were told.) They did end up checking us in anyway, which was great. The bigger issue was that we were also told that we were supposed to have brought the full amount due in cash - which was not mentioned beforehand. The gentleman I spoke with repeatedly stated that it had been an email (it wasn't.) I DID get an email stating that we needed cash AFTER we had already arrived- this email was time stamped for 10:34am on the day of check-in - which was after we had arrived and after our phone conversation. Thankfully, there was an ATM very close, but I had to go get cash before they would check us in. This should have been communicated much sooner than the day of check-in, after we had already arrived. And I didn't love starting our visit being told on the phone that we had been instructed to bring cash when we hadn't. Bring cash. Hopefully in the future, they get better at sending out this information further in advance.