The property was clean. Hot tub was unavailable.

Very welcoming staff. Lobby is clean. Happy hour is very nice and fun. Rooms are very clean.

This is a newer hotel, very clean. Staff was very friendly and quick. Rooms are beautiful and comfortable.

This is a newer hotel, very clean. Staff was very friendly and quick. Rooms are beautiful and comfortable.

Cleanliness is a big issue. Someone traveling with me received a room that seem only superficially cleaned and when reporting it, was told nothing could be done about it (there was plenty of remaining empty room). My bed wasn't comfortable at all, it was a long week. We were overcharged for breakfast and parking when most other hotel around include it in their price.

I visit Loveland once a month for business and usually go at another hotel (which was full). So, I've decided to try this one. I was disappointed. The garbage bins where still full from the previous occupant and the shower had hair on the walls and ground. What else wasn't clean/replace? sheets? towels? Reported the situation to the employee at reception only to be told he couldn't do anything about it. Everybody can make mistake and so does the cleaning crew, however when mistake are reported they need to be fix. When ask at checkout about my stay, I mentioned the issues and the poor response, hoping they would at least note it in the file... nope it was ignored again.

I visit Loveland once a month for business and usually go at another hotel (which was full). So, I've decided to try this one. I was disappointed. The garbage bins where still full from the previous occupant and the shower had hair on the walls and ground. What else wasn't clean/replace? sheets? towels? Reported the situation to the employee at reception only to be told he couldn't do anything about it. Everybody can make mistake and so does the cleaning crew, however when mistake are reported they need to be fix. When ask at checkout about my stay, I mentioned the issues and the poor response, hoping they would at least note it in the file... nope it was ignored again.

Cleanliness is a big issue. Someone traveling with me received a room that seem only superficially cleaned and when reporting it, was told nothing could be done about it (there was plenty of remaining empty room). My bed wasn't comfortable at all, it was a long week. We were overcharged for breakfast and parking when most other hotel around include it in their price.

Great hotel

Great hotel

The young man who checked us in on Friday evening was very rude. He also did not tell us about wifi access, room accessibility, or dining options.

The young man who checked us in on Friday evening was very rude. He also did not tell us about wifi access, room accessibility, or dining options.

Friendly staff

Friendly staff

In town for work and was the nicest hotel in the area. Will definitely stay again when in the area.

Good place by airport

Great bartender!

Great bartender!

Good place by airport

Tucked away near a walking path and shopping. Awesome bartenders, clean. Would definitely stay here again.

Tucked away near a walking path and shopping. Awesome bartenders, clean. Would definitely stay here again.

I have stayed here twice, and the property itself is OK But they are obviously very shortstaffed. The first time I stayed there they didn’t credit my Marriott rewards account. The second time I stayed there I called down for a wake up call and never received it.

I have stayed here twice, and the property itself is OK But they are obviously very shortstaffed. The first time I stayed there they didn’t credit my Marriott rewards account. The second time I stayed there I called down for a wake up call and never received it.

Staff was very nice and accomodating. Rooms were clean and the hotel was quiet. Pool was open until 11.

Staff was very nice and accomodating. Rooms were clean and the hotel was quiet. Pool was open until 11.

Didn’t like being charged for parking my car overnight.. outside, no reason for a fee!!

Didn’t like being charged for parking my car overnight.. outside, no reason for a fee!!

I loved everything about this property but the floors are so thin. The people above me had kids or dogs and kept me up all night. I have never been in a hotel with so much noise from above. Everything else about this property is excellent!

I loved everything about this property but the floors are so thin. The people above me had kids or dogs and kept me up all night. I have never been in a hotel with so much noise from above. Everything else about this property is excellent!

It was an ok stay the pool was cold and the double charged me which took a week to figure out. The hotel appears newer but it’s kind of beat up and is showing wear. The check in process was absolutely terrible. Usually with Orbitz it’s great, not this time. They offered nothing for the inconvenience of a two Hour check in and a double charge.

It was an ok stay the pool was cold and the double charged me which took a week to figure out. The hotel appears newer but it’s kind of beat up and is showing wear. The check in process was absolutely terrible. Usually with Orbitz it’s great, not this time. They offered nothing for the inconvenience of a two Hour check in and a double charge.

Nice property.