Slow breakfast service Great location

Location amazing, town veryyy nice, staff very friendly & family like, price for value is good we booked it way ahead, clean & renovated.

location on the main piazza - could not be better! warm & comfortable luxury suite? dunno... Nice place to stay once you get there

Parking was far away & expensive by the hour of 24 hours. NB Hotel can't do anything about this. breakfast was rather sparse, because the hotel feeds you from a pasticceria. No big deal.

This is a fabulous find. Our room and all aspects of the suites were beautifully clean and great thought had been put into the art and sculptures around the common areas. We were greeted with coffee and cakes from the cafe below and made to feel very welcome. The location could not be better with the lovely cafe /bar below and it outside seating affording a view over the whole piazza. A two minute walk to the station gave simple access to Florence, Lucca and the Cinque Terre. The bed was exceptionally comfortable and huge and the bathroom modern with a rain shower. Would recommend this to anyone

Nothing, it was fabulous.

The breakfast was great!

Not a thing! every meal was great

the quality of the property and it’s location was second to non. it was excellent!!

not a reflection on the hotel but our room was directly above the cafe looking straight at the duomo which was amazing, sadly it was a Saturday night and the nightlife was very apparent with music from the cafe below and the bells from the church went on throughout the night.

Location was perfect! Easy walk to the main attractions

The room was spacious and nicely decorated. The bathroom was really nice and breakfast was perfect.

to my outmost surprise, no one in the comments warned us that it was not possible to sleep before 2 am and after 8-9 am. indeed, the hotel is located on the most touristic square of the town. Although you have everything nearby (restaurant, cultural sites, shops, the parking of the hotel…), it is also the area that concentrates most of the noisy restaurants and bars of Pietrasanta. And you hear everything from the room (the people talking, the loud music). in the morning, the square starts to be animated quite early. above all, the garbage collectors come to pick up the glass garbage early in the morning (around 8-9). another thing is that at the price of the night we expect the room to be made up every day. during our 3-day staying, we were disappointed to see that the room was not made up although we had put the “please make up the room” in the morning. in addition, the manager was not receptive at all when I went to see him in relation to this matter. nothing was done, no excuse, only a big smile and a “I understand”, with a tap in the back (this behavior surprised me, as if the manager had not understood my disappointment).