Feels dated, rooms are like prison bunks, people next to us smoking so we could smell it in our room, eerie lack of people, FOOD BITS IN THE POOL (which was also murky and overwhelming smell of chlorine), beach access was nice. Overall a bizarre experience and fine if you are wanting to go to Mexico, but not be in Mexico.

Feels dated, rooms are like prison bunks, people next to us smoking so we could smell it in our room, eerie lack of people, FOOD BITS IN THE POOL (which was also murky and overwhelming smell of chlorine), beach access was nice. Overall a bizarre experience and fine if you are wanting to go to Mexico, but not be in Mexico.

The property seems as if its hey day has passed. The rooms are ok but there were issues with small bugs. The common areas are somewhat kept up but the small pool in the garden area was never cleaned or operational but it didn't have a sign stating it was closed only staff sayin when asked that it wasn't operational. The rinse shower from the beach is barely operational b/c the handles fall off the valves. Not having complimentary coffee or a way to get ice for the room seemed cheap. The inability to charge dining or other items to the room besides the pool bar is inconvenient.

The property seems as if its hey day has passed. The rooms are ok but there were issues with small bugs. The common areas are somewhat kept up but the small pool in the garden area was never cleaned or operational but it didn't have a sign stating it was closed only staff sayin when asked that it wasn't operational. The rinse shower from the beach is barely operational b/c the handles fall off the valves. Not having complimentary coffee or a way to get ice for the room seemed cheap. The inability to charge dining or other items to the room besides the pool bar is inconvenient.

Great hidden gem! Not too busy for such a large resort. Practically had the place all to ourselves. Felt very safe and not too far to explore other places around the area.

Great hidden gem! Not too busy for such a large resort. Practically had the place all to ourselves. Felt very safe and not too far to explore other places around the area.

Pool area was nice. Room view was nice but bathroom lacked a hairdryer. No bellman available in morning.

Pool area was nice. Room view was nice but bathroom lacked a hairdryer. No bellman available in morning.

This property is tired. Was hoping to stay for more than one night but ended up going elsewhere. Pool was dirty, room bedding very old, and on positive side wonderful location.

Beautiful beach, and the view is awesome. The pool was cold for me, but good for others. The only thing that I didn’t like is that the hotel does not have any umbrelas or chairs at the beach, there are no shadows to hide from the sun. The hotel has a Disc golf course (5 baskets) but they need to clean some trash from the field. Nice jacuzzi!!!

This property is tired. Was hoping to stay for more than one night but ended up going elsewhere. Pool was dirty, room bedding very old, and on positive side wonderful location.

Beautiful beach, and the view is awesome. The pool was cold for me, but good for others. The only thing that I didn’t like is that the hotel does not have any umbrelas or chairs at the beach, there are no shadows to hide from the sun. The hotel has a Disc golf course (5 baskets) but they need to clean some trash from the field. Nice jacuzzi!!!

What an amazingly relaxing experience with topnotch service. The view is perfect. We will be back!

What an amazingly relaxing experience with topnotch service. The view is perfect. We will be back!

I had ants all over my bathroom. I reported it and was told that they would put in a work order. After 3 days i bought a can of bug spray myself and sprayed them' I paid for a room $230/night with a view, it had a huge marlin on top of a building in front of me. The restaurant had a new manager who was Very arrogant when I met him. Overall I expected the care and service I had the year before, it Didn't. Twice I had the "make up" sign on the door and they didn't clean the room. I will NEVER go there again!!!

I had ants all over my bathroom. I reported it and was told that they would put in a work order. After 3 days i bought a can of bug spray myself and sprayed them' I paid for a room $230/night with a view, it had a huge marlin on top of a building in front of me. The restaurant had a new manager who was Very arrogant when I met him. Overall I expected the care and service I had the year before, it Didn't. Twice I had the "make up" sign on the door and they didn't clean the room. I will NEVER go there again!!!

The property was fine, a nice location. The front desk and checkout stole $5,000 pesos from me and did nothing to correct this. I am not sure but it seemed to be a joined effort at checked charging me for incidentals. Too bad because it is a nice property.

The property was fine, a nice location. The front desk and checkout stole $5,000 pesos from me and did nothing to correct this. I am not sure but it seemed to be a joined effort at checked charging me for incidentals. Too bad because it is a nice property.

It was a nice safe town. Had a ball!

It was a nice safe town. Had a ball!

We were there for the music festival and it was fantastic. The hotel did a great job of providing the venue for a terrific event. The location of the property is on a beautiful stretch of the beach where we enjoyed a nice early morning walk. On a negative note, our room floor was dirty. I could feel the dirt on my feet as I walked barefoot....very gross! We had breakfast at the hotel restaurant but as the 4 wheel drive vehicles(dune buggies) raced by the property a cloud of dust covered our table and food....I'll probably upgrade to a nicer hotel next time in LB.

We were there for the music festival and it was fantastic. The hotel did a great job of providing the venue for a terrific event. The location of the property is on a beautiful stretch of the beach where we enjoyed a nice early morning walk. On a negative note, our room floor was dirty. I could feel the dirt on my feet as I walked barefoot....very gross! We had breakfast at the hotel restaurant but as the 4 wheel drive vehicles(dune buggies) raced by the property a cloud of dust covered our table and food....I'll probably upgrade to a nicer hotel next time in LB.

We we’re pleasantly surprised with the charm and the facilities of the hotel Beautiful beach comfortable pool side area A large sprawling property sitting on an expensive beach Tennis courts pickle ball courts a well equipped gym Saw a driving range Not sure if there was a golf course Food was great Can’t think of 1 thing to complain about Will definitely return to enjoy this hotel

We we’re pleasantly surprised with the charm and the facilities of the hotel Beautiful beach comfortable pool side area A large sprawling property sitting on an expensive beach Tennis courts pickle ball courts a well equipped gym Saw a driving range Not sure if there was a golf course Food was great Can’t think of 1 thing to complain about Will definitely return to enjoy this hotel

Don't be fooled by the response to this review. This hotel is quick to respond to poor reviews as if they care about your stay, but that is not the case. The room was full of an ant/termite type bug? The bed was awful the pillow was a sheet, the food was very expensive and awful. If you want to lay on the beach, you will need to pay 25.00 to rent an umbrella and a chair. I was unable to stay the second night of a four night stay. I communicated to the front desk that I was unable to stay another night and I was told that they would refund the three nights. When Travelocity called the front desk they refused to refund the three nights but did refund two of them. They claimed that we took a tour and used that as an excuse to not refund the three nights. We never took a tour? We were not expecting a 5 star experience but we were not expecting a total disregard for hygiene and such poor customer service?

Don't be fooled by the response to this review. This hotel is quick to respond to poor reviews as if they care about your stay, but that is not the case. The room was full of an ant/termite type bug? The bed was awful the pillow was a sheet, the food was very expensive and awful. If you want to lay on the beach, you will need to pay 25.00 to rent an umbrella and a chair. I was unable to stay the second night of a four night stay. I communicated to the front desk that I was unable to stay another night and I was told that they would refund the three nights. When Travelocity called the front desk they refused to refund the three nights but did refund two of them. They claimed that we took a tour and used that as an excuse to not refund the three nights. We never took a tour? We were not expecting a 5 star experience but we were not expecting a total disregard for hygiene and such poor customer service?

The entire property was clean and safe. The staff was excellent and helpful. It was close to the center of town and it was nice to be right on the beach The food and drinks on site were very expensive. I would not purchase food or drinks if I stayed there again. Coffee was $5 each and not great. Free coffee in the morning would have gone a long way in wanting us to visit again. We could have bought a coffee maker and saved money over our 7 day stay.

The entire property was clean and safe. The staff was excellent and helpful. It was close to the center of town and it was nice to be right on the beach The food and drinks on site were very expensive. I would not purchase food or drinks if I stayed there again. Coffee was $5 each and not great. Free coffee in the morning would have gone a long way in wanting us to visit again. We could have bought a coffee maker and saved money over our 7 day stay.

This property is terribly run down needs a lot of maintenance . You can here everything in the rooms above you.

This property is terribly run down needs a lot of maintenance . You can here everything in the rooms above you.

The exterior of the property was clean and well maintained. Beach easy to access. We arrived at night and the parking area was not well lit. It was much easier to understand the layout of the property the next morning.

The exterior of the property was clean and well maintained. Beach easy to access. We arrived at night and the parking area was not well lit. It was much easier to understand the layout of the property the next morning.