I like the foods ❤️

I like the foods ❤️

Filthy room, room wifi box not mounted, AC not working, wifi not working, room’s telephone not working at all, safe key broken and safe not functional. We spent two days out of four waiting to be moved to another room. I have videos and recording,, worst experience

Filthy room, room wifi box not mounted, AC not working, wifi not working, room’s telephone not working at all, safe key broken and safe not functional. We spent two days out of four waiting to be moved to another room. I have videos and recording,, worst experience

The surroundings (nature)

The surroundings (nature)

The quality of the service and food has considerably downgraded. The only positive thing is good wifi

The quality of the service and food has considerably downgraded. The only positive thing is good wifi

It was ok. Service could improve. Took me a while to check in. Room had a funny smell

It was ok. Service could improve. Took me a while to check in. Room had a funny smell

This is our second stay at Bel Azur. We’d also previously stayed at its neighbour, Sol Azur. and used all the Bel Azur amenities. So it feels like our third stay. We keep coming back because we enjoy the staff and the amenities. We asked for sea views and were assigned room 603 which had direct view overlooking the sea. No impediments… just sun, sand and sea. It was unbelievable to wake up to the sun and sea every morning, and to spend time on our balcony. It is a spacious room, with little bar area - kettle, tea and coffee, and mini fridge. There’s a safe, large wardrobe area, bathroom with a tub (which I utilized for a great hot bath), two joined double beds and a single. We requested, and received, 2 robes to use during our stay. They also were able to provide an ironing board and iron for an hour with a 20dt security deposit. We thank front receptionist, Saber for setting up this room for us. It was really special and we sincerely appreciated it.The room was really well cleaned everyday. We always eat too much when at Bel Azur because there is so many choices. Chef Mehrez made sure to make our stay extra special with special meals and lunch invites. The steak dinner he made for us was phenomenally mouth watering. The servers in the dining room really work hard. We like to make special mention of Wajdi Aljaziri and Mohamed Alhajbrahim both of whom would go out of their way for us. Naz, from animation is so friendly! Great lounge bar staff too. Overall, great stay!!

Excellent staff and service

The personne at the reception was too busy to welcome us properly, he was doing too many things at the same time. He gave us an old and durty bungalow. We complain, and they change us the room the day after,upgrading to see view 1st floor bungalow! We appreciate. The restaurant was good, modern, lot of choice, we appreciate Tunisia dishes! here again the staff was really busy and not able to help you (even when missing a fork!) The beach is clean and amazing! The rest of the hotel was modernized in a good style a part of the reception.

The personne at the reception was too busy to welcome us properly, he was doing too many things at the same time. He gave us an old and durty bungalow. We complain, and they change us the room the day after,upgrading to see view 1st floor bungalow! We appreciate. The restaurant was good, modern, lot of choice, we appreciate Tunisia dishes! here again the staff was really busy and not able to help you (even when missing a fork!) The beach is clean and amazing! The rest of the hotel was modernized in a good style a part of the reception.

The staff was very rude. Even someone I was trying to buy a drink from was rude. A bartender made fun of me for asking where the towel person was. Our room was still hot even with the air conditioning and they said they'd come with a fan but never did. Don't stay here. It's a joke.

The staff was very rude. Even someone I was trying to buy a drink from was rude. A bartender made fun of me for asking where the towel person was. Our room was still hot even with the air conditioning and they said they'd come with a fan but never did. Don't stay here. It's a joke.

Nice beach and pool. Room was ok, but dated. Buffet was ok, but not great. Enjoyed the shops, hair dresser beauty touch, and cheap gym outside the resort. Front desk and wait staff was friendly.

Nice beach and pool. Room was ok, but dated. Buffet was ok, but not great. Enjoyed the shops, hair dresser beauty touch, and cheap gym outside the resort. Front desk and wait staff was friendly.

Lots of things were great about my stay. The food is excellent and the room is comfortable, on the small side for a triple but functional. Pools were clean and staff were friendly. Views were exceptional. On the other side, there was an old pair of underwear left hanging in the bathroom. Too few loungers at either pool with people reserving them and never returning. Long lines for snacks and drinks at the pool (15mins or more sometimes to wait). We also tried to order shisha. Many staff members didn’t know where to go. When we finally found it, we got the price, talked about flavors. When we ordered, he claimed to be completely out of all shisha (why give us the price and the flavors?). Also my sea view room was mostly a garden view with the top right corner of the window showing the sea. That should be called a partial sea view.

Lots of things were great about my stay. The food is excellent and the room is comfortable, on the small side for a triple but functional. Pools were clean and staff were friendly. Views were exceptional. On the other side, there was an old pair of underwear left hanging in the bathroom. Too few loungers at either pool with people reserving them and never returning. Long lines for snacks and drinks at the pool (15mins or more sometimes to wait). We also tried to order shisha. Many staff members didn’t know where to go. When we finally found it, we got the price, talked about flavors. When we ordered, he claimed to be completely out of all shisha (why give us the price and the flavors?). Also my sea view room was mostly a garden view with the top right corner of the window showing the sea. That should be called a partial sea view.

Great service and friendly staff. The beach is truly one of the best in the Mediterranean. Super clean. We had lunch at the beach bar and the food was fresh, tasty and delicious. Impeccable service. Will definitely come back.

Great service and friendly staff. The beach is truly one of the best in the Mediterranean. Super clean. We had lunch at the beach bar and the food was fresh, tasty and delicious. Impeccable service. Will definitely come back.

We had a nice stay at Bel Azur Hotel. It wasn’t our first stay, we’ve noticed some improvement with the food, it did taste good and better than last time we were there. Staff was nice and helpful except for some of them that were a little nervous but that didn’t affect our vacation. We will come back again for sure. Thanks!!

We had a nice stay at Bel Azur Hotel. It wasn’t our first stay, we’ve noticed some improvement with the food, it did taste good and better than last time we were there. Staff was nice and helpful except for some of them that were a little nervous but that didn’t affect our vacation. We will come back again for sure. Thanks!!

clean and nice room. they upgrade our room to a suite that was so welcoming. Every thing was good except the information they gave about public transportation, it seemed that they wanted passengers to use taxis only. Also, the taxi service that the hotel called, charged us more than twice and manipulated the taxi meter. We found this out when we got back to the hotel with the other.

clean and nice room. they upgrade our room to a suite that was so welcoming. Every thing was good except the information they gave about public transportation, it seemed that they wanted passengers to use taxis only. Also, the taxi service that the hotel called, charged us more than twice and manipulated the taxi meter. We found this out when we got back to the hotel with the other.

Beautiful hotel, views and feel. Friendly and polite staff . We stayed in seaview bungalow but access was only available by lots of steps to room so unsuitable for us really because we had wheelchair but well worth it if mobile and wanting peace and relaxation. The inside pool closed the day we arrived and outside pooks, although beautiful, were too cold for my son as he has sensory issues so little dissapointed there ecspecially as it looks nice inside . Food was ok but didnt serve chips and again my son has bland diet and would only eat chips while we were there so i was glad we only booked half board. These were my only niggles but i would so like to back again but would probably book just bed and breakfast. However if you havent got fussy kids you d easily find something 😁 great hotel for relaxing holiday in beautiful hammarmet with lovely staff

Beautiful hotel, views and feel. Friendly and polite staff . We stayed in seaview bungalow but access was only available by lots of steps to room so unsuitable for us really because we had wheelchair but well worth it if mobile and wanting peace and relaxation. The inside pool closed the day we arrived and outside pooks, although beautiful, were too cold for my son as he has sensory issues so little dissapointed there ecspecially as it looks nice inside . Food was ok but didnt serve chips and again my son has bland diet and would only eat chips while we were there so i was glad we only booked half board. These were my only niggles but i would so like to back again but would probably book just bed and breakfast. However if you havent got fussy kids you d easily find something 😁 great hotel for relaxing holiday in beautiful hammarmet with lovely staff

I absolutely loved my stay at this hotel, as a solo traveller I felt that this was the perfect hotel for my needs. The staff were extremely friendly and you can tell they are a hard working team. I booked an all inclusive stay at this hotel and enjoyed every part of it. My room had a sea view and was cleaned everyday by this dedicated cleaning lady (I forgot to ask her name). I admired her work ethic and quality of the service she provided. She was amazing! The hotel was clean and you can tell it's maintained well. The buffet had a lot of variety and every day the menu seemed fresh and new. This was ideal for me because it allowed me to try new things and not get bored. Whilst there were some local dishes the majority of the food were international type foods. They had theme nights on some nights but still included a variety of other foods. The presentation was amazing and seemed like a 5 star experience. The staff were friendly and attentive and I would especially like to thank Riadh for all his amazing service. The activities were varied and I participated in a range of them such as darts, zumba, a steps class and a cooking class. One thing I would suggest is that the information on the different activities should be advertised better with location information (ie. Meeting place in the reception area). Other than that, the activities were fun and had energetic staff leading them. My overall experience with this hotel was above my expectations, I would definitely be back.

I absolutely loved my stay at this hotel, as a solo traveller I felt that this was the perfect hotel for my needs. The staff were extremely friendly and you can tell they are a hard working team. I booked an all inclusive stay at this hotel and enjoyed every part of it. My room had a sea view and was cleaned everyday by this dedicated cleaning lady (I forgot to ask her name). I admired her work ethic and quality of the service she provided. She was amazing! The hotel was clean and you can tell it's maintained well. The buffet had a lot of variety and every day the menu seemed fresh and new. This was ideal for me because it allowed me to try new things and not get bored. Whilst there were some local dishes the majority of the food were international type foods. They had theme nights on some nights but still included a variety of other foods. The presentation was amazing and seemed like a 5 star experience. The staff were friendly and attentive and I would especially like to thank Riadh for all his amazing service. The activities were varied and I participated in a range of them such as darts, zumba, a steps class and a cooking class. One thing I would suggest is that the information on the different activities should be advertised better with location information (ie. Meeting place in the reception area). Other than that, the activities were fun and had energetic staff leading them. My overall experience with this hotel was above my expectations, I would definitely be back.

We just spent 16 days at Bel Azur Thalasso & Bungalow Hotel (room 403) and we’re very happy with our stay. The room was clean and ready at check in. Registration was easy and the reception was very pleasant with us. (They have convenient money exchange capabilities at reception.) The porters were friendly and efficient. The room itself is not fancy but it is was clean and had all the amenities you would expect, like a mini fridge, safe and hair dryer. There was also a coffee table and chairs. When we requested a kettle (tea/coffee station) for the room it was provided. We had a Seaview, which gave us a partial view of the sea. There are quite a few trees in the area in between the rooms and the sea. That does obstruct the view slightly. We had a large balcony, with a table and two chairs, and a small drying rack affixed to the wall. We were happy with the level of privacy it afforded us and we enjoyed utilizing the space to enjoy the view and the weather. We opted for the full board package which included all food and beverages (excluding alcohol). The included restaurant is very large and always had plentiful buffet options. We were able to enjoy a good meal three times a day. The food was fresh and very tasty. Great animation staff…activities and shows. Overall, we really enjoyed ourselves and the resort definitely deserves its star rating. We would definitely recommend the hotel to our friends and family.

We just spent 16 days at Bel Azur Thalasso & Bungalow Hotel (room 403) and we’re very happy with our stay. The room was clean and ready at check in. Registration was easy and the reception was very pleasant with us. (They have convenient money exchange capabilities at reception.) The porters were friendly and efficient. The room itself is not fancy but it is was clean and had all the amenities you would expect, like a mini fridge, safe and hair dryer. There was also a coffee table and chairs. When we requested a kettle (tea/coffee station) for the room it was provided. We had a Seaview, which gave us a partial view of the sea. There are quite a few trees in the area in between the rooms and the sea. That does obstruct the view slightly. We had a large balcony, with a table and two chairs, and a small drying rack affixed to the wall. We were happy with the level of privacy it afforded us and we enjoyed utilizing the space to enjoy the view and the weather. We opted for the full board package which included all food and beverages (excluding alcohol). The included restaurant is very large and always had plentiful buffet options. We were able to enjoy a good meal three times a day. The food was fresh and very tasty. Great animation staff…activities and shows. Overall, we really enjoyed ourselves and the resort definitely deserves its star rating. We would definitely recommend the hotel to our friends and family.