It was very expensive but the hallways were under construction and it looked nasty.

It was very expensive but the hallways were under construction and it looked nasty.

Terrible experience at this hotel beautiful locations, but they need to improved or trained better their employees. The receptionist are not helpful at all. I needed it a clinic and they told me the only place to go was the hospital. In the emergency room I waited 3 hours just to see a nurse. After that I find out there was a clinic and private doctors by the center area. When I ask if they can search for something online they told me I have to pay in order to get access to the Wi-fi when I was telling them it was an emergency. My boyfriend lost his leather jacket when we complaint about it the receptionist gave us a paper to file a claim. She was more worried about her cell phone, but no manager or supervisor was available.

Terrible experience at this hotel beautiful locations, but they need to improved or trained better their employees. The receptionist are not helpful at all. I needed it a clinic and they told me the only place to go was the hospital. In the emergency room I waited 3 hours just to see a nurse. After that I find out there was a clinic and private doctors by the center area. When I ask if they can search for something online they told me I have to pay in order to get access to the Wi-fi when I was telling them it was an emergency. My boyfriend lost his leather jacket when we complaint about it the receptionist gave us a paper to file a claim. She was more worried about her cell phone, but no manager or supervisor was available.

The worst experience i've ever had!!!! The hotel is no ta golf option in san Andrés

The worst experience i've ever had!!!! The hotel is no ta golf option in san Andrés

Great location, terrible hotel. The worst problems are: no hot water, salty water in the tap and showers, non-functional air-conditioning. We felt sweaty and sticky our sleepless nights there. In addition, the food was monotonous, the staff was often surly. The all-inclusive includes unlimited drinks, so there were plenty of drunk Colombians around the hotel.

Great location, terrible hotel. The worst problems are: no hot water, salty water in the tap and showers, non-functional air-conditioning. We felt sweaty and sticky our sleepless nights there. In addition, the food was monotonous, the staff was often surly. The all-inclusive includes unlimited drinks, so there were plenty of drunk Colombians around the hotel.

thirty, the food not good (poor buffet). The people not friendly, the hotel ugly, no phone in the room, please never send tourists there. I sent the complain to "CORPORATION NATIONAL TOURIS OF COLOMBIA" because the others tourists do not going to the same hotel.

thirty, the food not good (poor buffet). The people not friendly, the hotel ugly, no phone in the room, please never send tourists there. I sent the complain to "CORPORATION NATIONAL TOURIS OF COLOMBIA" because the others tourists do not going to the same hotel.

Not good customer welcoming. Rooms smell not good.

Not good customer welcoming. Rooms smell not good.