EXCELLENT STAY, FRIENDLY STAFF AND CLOSE TO SHOPS AND BEACH VIEWS

EXCELLENT STAY, FRIENDLY STAFF AND CLOSE TO SHOPS AND BEACH VIEWS

Super view and cool pool area

Super view and cool pool area

The unit had a great balcony and water view. Beautiful parkland and family area across the road. Nice comfortable bed. 😊

The unit had a great balcony and water view. Beautiful parkland and family area across the road. Nice comfortable bed. 😊

The only good thing about the property is location. The apartment condition is terrible. The milk packet in our room was expired three months back, like how can you not see that. The couch in the room is old, had some holes in it. We move the bed in bedroom and found so many things under the bed. Our overall experience was horrible. Please dont book it if you want a good stay!

The only good thing about the property is location. The apartment condition is terrible. The milk packet in our room was expired three months back, like how can you not see that. The couch in the room is old, had some holes in it. We move the bed in bedroom and found so many things under the bed. Our overall experience was horrible. Please dont book it if you want a good stay!

Great views of the beach and handy location to Southport, easy walking distance to Australia Fair and public transport around Gold Coast. Basic but very comfortable apartment with everything I needed

Great views of the beach and handy location to Southport, easy walking distance to Australia Fair and public transport around Gold Coast. Basic but very comfortable apartment with everything I needed

Very good central location. Free parking. Spacious apartment. All the amenities you need. Swimming pool and spa.

Very good central location. Free parking. Spacious apartment. All the amenities you need. Swimming pool and spa.

Clean apartment, complex itself was quiet and residents friendly. Great heated pool with spa. Only down side is construction noise from building next door. Noise began at 6am Overall the area is great and the accommodation met our expectations

Clean apartment, complex itself was quiet and residents friendly. Great heated pool with spa. Only down side is construction noise from building next door. Noise began at 6am Overall the area is great and the accommodation met our expectations

Great view and location. Very comfortable room enjoyed our stay

Stayed for a week, as hotel is six minutes from Gold Coast Private Hospital. Managers were friendly and informative of the hotel and local area. Friendly every time you ran into them. I spent hours in the swimming pool. Hotel is close to shopping centres, supermarkets, where I spent way too much. If required, I would have stayed another week.

Stayed for a week, as hotel is six minutes from Gold Coast Private Hospital. Managers were friendly and informative of the hotel and local area. Friendly every time you ran into them. I spent hours in the swimming pool. Hotel is close to shopping centres, supermarkets, where I spent way too much. If required, I would have stayed another week.

Room is clean, big enough,nice view. The place is easy to shop and access everywhere. I had a great time

It was wonderful, the staff were amazing and very friendly and helpful.

It was wonderful, the staff were amazing and very friendly and helpful.

Pleasant atmosphere, Katy and Peter were friendly and helpful.

Pleasant atmosphere, Katy and Peter were friendly and helpful.

Amazing views, great hosts, great accommodation

Amazing views, great hosts, great accommodation

Stayed 26 days and was home away from home. Everything was comfortable. Loved the BBQ area downstairs plus the pool and spa.

Whilst apartment was spacious and linen & crockery clean and sparkling, with new aircon curtains and fans, the condition of the vanities and wardrobes was very much less than fair. The mattress was too firm and springs could be felt when sleeping.

So the room was good, props to the property owners. Apperantly having a hard time to sell the place. Couldn’t see why until I come into contact with the owners/management. So after I had already paid for the place, checked in and was done and dusted the owner peter was looking over my things and starts hassling me about my luggage (a milk crate of clean car parts) tells me if i bring that inside i have to pay a deposit. I said ok I won’t bring them in but he starts hassling me for more money creating an unnecessary situation and even started going through my things as an invasion of privacy! I complied even Tho unsettled about it and afterwards apologised for arguing back because I wanted a hassle free stay. But constantly he’s lurking around looking in my vehicle (along with other residents) really just making me uncomfortable. The day I move out he tells me as I’m walking out the door, “I’ll release the $250 security deposit, no problem”. Still today (2 weeks later) there is still no release of funds, I’ve had numerous conversations with them asking for and they start accusing me of trying to get “free money” and all sorts. They’ve also told me they released it and “have been in contact with bank but don’t know what the problem is”. So I asked for proof of this releasing of funds transactions and they tried to fool me with my own recipet of me paying them the money!! I’m actually Appalled by thier customer service skills etc. Still waiting... NEVER come here!!!!!

I really loved staying at Palmerston because it has that home feeling which i prefer. Tony and Katy were absolutely wonderful managers that were very accommodating especially when I needed to stay longer and they were able to make that happen on short notice. Highly recommend staying at Palmerston. Plus, the views of Broadwater are beautiful and close to shops

I really loved staying at Palmerston because it has that home feeling which i prefer. Tony and Katy were absolutely wonderful managers that were very accommodating especially when I needed to stay longer and they were able to make that happen on short notice. Highly recommend staying at Palmerston. Plus, the views of Broadwater are beautiful and close to shops

Rooms are a little dated but the amazing view and location take over that :)

I was most disappointed with the accomodation it was nothing like the pictures I looked at when booking. The room had several faults. Bathroom walls had mould on them I had to ask for them to be cleaned properly. The main bedroom side cupboard had a broken drawer and the cutlery drawer in the kitchen was also broken. Plaster coming off main bedroom wall. The bedrooms and lounge had no ceiling lights so you had to walk into the middle of the bedroom in darkness at night to turn the lamp on and you could not read at night in the lounge because of no light. The second bedroom wardrobe had carpet scraps and other junk left in it. Cutlery had to be cleaned before use as it was dirty on arrival. Second bathroom had no towel or soap holders. Laundry cupboard was rusty. The mat in the lounge had rolled edges causing tripping hazard. The rooms were also very noisy, I would not ever go back again, the place needs a big renovation or drastically reduce the cost to better represent the current accomodation standard. Pictures on website need to be changed to show the real condition of the rooms so other people are not faced with what we had to put up with.

I was most disappointed with the accomodation it was nothing like the pictures I looked at when booking. The room had several faults. Bathroom walls had mould on them I had to ask for them to be cleaned properly. The main bedroom side cupboard had a broken drawer and the cutlery drawer in the kitchen was also broken. Plaster coming off main bedroom wall. The bedrooms and lounge had no ceiling lights so you had to walk into the middle of the bedroom in darkness at night to turn the lamp on and you could not read at night in the lounge because of no light. The second bedroom wardrobe had carpet scraps and other junk left in it. Cutlery had to be cleaned before use as it was dirty on arrival. Second bathroom had no towel or soap holders. Laundry cupboard was rusty. The mat in the lounge had rolled edges causing tripping hazard. The rooms were also very noisy, I would not ever go back again, the place needs a big renovation or drastically reduce the cost to better represent the current accomodation standard. Pictures on website need to be changed to show the real condition of the rooms so other people are not faced with what we had to put up with.