The property was central to everything

Checked in during week day parking was fine, weekend came No Parking!!!!!!

Property was great. Love the kitchen in the room. Pool and hot tub were fabulous. Nice to have a balcony. Negative was our room overlooked the back of the Meritage where all the food deliveries go and the dumpsters are. Garbage collection at 0300 was not good for sleep nor was the dropping of large garbage objects at 0100. Overall the resort was fabulous for our 4 day trip to Napa. If I would have known about the location of the room before check in I would have asked for a different room.

Beautiful and well maintained grounds and pool! Exceptional and freindly staff!

Beautiful and well maintained grounds and pool! Exceptional and freindly staff!

Wonderful stay

Wonderful stay

A lot of construction and painting going on now - it is being renovated. I feel like we should have been given notice or heads up while booking or shortly after. We were actually ok with it, but I can see how some people might not take it so well

A lot of construction and painting going on now - it is being renovated. I feel like we should have been given notice or heads up while booking or shortly after. We were actually ok with it, but I can see how some people might not take it so well

Likened having a kitchenette. BBQ’s laundry

Likened having a kitchenette. BBQ’s laundry

Poor service

Poor service

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

Our stay was excellent. There’s currently a bit of renovating going on but it didn’t effect our stay at all

Our stay was excellent. There’s currently a bit of renovating going on but it didn’t effect our stay at all

Enjoyed our stay. Check in staff were very pleasant, however was expecting to buy into their timeshare pitch. It was fun to watch the ice skaters enjoying themselves. NYE party was a hit the band was awesome kept the dance floor full from their first song.

Enjoyed our stay. Check in staff were very pleasant, however was expecting to buy into their timeshare pitch. It was fun to watch the ice skaters enjoying themselves. NYE party was a hit the band was awesome kept the dance floor full from their first song.

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.

It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.

There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!

There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!

Top notch hotel, 4 diamond award winning, rooms are incredible. I didn't get to explore the property so most likely missed out on so much. Will absolutely be reserving again.

Top notch hotel, 4 diamond award winning, rooms are incredible. I didn't get to explore the property so most likely missed out on so much. Will absolutely be reserving again.

AVOID! There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered. As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.

AVOID! There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered. As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.

The rooms were nice and clean. The property is close to dowtown Napa.