There were dead bugs everywhere in my room. It made me paranoid of what else might be there. The back patio door was left open to invite more bugs in as well! In addition, I didn’t get any shampoo or conditioner just 6 bars of soap. When I asked the front desk the next day, they didn’t give me any and said they asked the question? I stayed for 4 days and paid a good amount of money for a less than mediocre experience. The room itself was spacious, sure. But that didn’t matter to me. I was there for a funeral and just wanted an “escape”. I’ll be looking elsewhere next time.

There were dead bugs everywhere in my room. It made me paranoid of what else might be there. The back patio door was left open to invite more bugs in as well! In addition, I didn’t get any shampoo or conditioner just 6 bars of soap. When I asked the front desk the next day, they didn’t give me any and said they asked the question? I stayed for 4 days and paid a good amount of money for a less than mediocre experience. The room itself was spacious, sure. But that didn’t matter to me. I was there for a funeral and just wanted an “escape”. I’ll be looking elsewhere next time.

Booked on Hotels.com. As soon as we're checking in we get thrown to the wolves! I was not expecting to be hadsled with timeshare nonesense when I was there to attend a wedding. I was able to get away unscathed.

Booked on Hotels.com. As soon as we're checking in we get thrown to the wolves! I was not expecting to be hadsled with timeshare nonesense when I was there to attend a wedding. I was able to get away unscathed.

The surrounding area beautiful. Lots of nature and great activities at the resort. The condo needed work on replacing the bedroom ceiling fan didn’t work bulbs in the bathroom out. There was lots of towels. Down fall would be the many ants that was I. The kitchen, den and bathroom. I called the resort and they came out traps down. Just crawling all over the place. Everything I put down and picked back up ants. We didnt cook or have food out. Only drinks in the refrigerator. I could feel them Crawling on me and look down and mash a ant

The surrounding area beautiful. Lots of nature and great activities at the resort. The condo needed work on replacing the bedroom ceiling fan didn’t work bulbs in the bathroom out. There was lots of towels. Down fall would be the many ants that was I. The kitchen, den and bathroom. I called the resort and they came out traps down. Just crawling all over the place. Everything I put down and picked back up ants. We didnt cook or have food out. Only drinks in the refrigerator. I could feel them Crawling on me and look down and mash a ant

It’s really fun a lot of things to do me and my family had a wonderful time

It’s really fun a lot of things to do me and my family had a wonderful time

Very nice property and resort area. Was pleasantly surprised with everything in the area. Will definitely visit again.

Very nice property and resort area. Was pleasantly surprised with everything in the area. Will definitely visit again.

The only bad thing was the Woodstone pool opens late at 11 am

The only bad thing was the Woodstone pool opens late at 11 am

Took forever to get someone to fix a carbon monoxide alarm and that ruined the whole trip. Hearing a loud beep every 30 seconds is not relaxing.

Took forever to get someone to fix a carbon monoxide alarm and that ruined the whole trip. Hearing a loud beep every 30 seconds is not relaxing.

We enjoyed our stay at the Massanutten Resort. The resort offers many amenities and activities however everything must be purchased separately. I wish they offered an all inclusive option for families. The prices are high, but I guess that's as expected for a four seasons resort. The indoor waterpark was awesome! Getting to see the wildlife right off the balcony was amazing, everything from deer and groundhogs to birds and skunks! Gorgeous mountain views, secluded peaceful and quiet! (aside from the stomping loud neighbors in the condo above). P.S. Be prepared to drive at least 20 minutes away to find Walmart, food lion or any other everyday store... Besides the 7-Eleven at the entrance to the resort, which was very convenient!!! Overall great resort, highly recommend and will likely return!!!

We enjoyed our stay at the Massanutten Resort. The resort offers many amenities and activities however everything must be purchased separately. I wish they offered an all inclusive option for families. The prices are high, but I guess that's as expected for a four seasons resort. The indoor waterpark was awesome! Getting to see the wildlife right off the balcony was amazing, everything from deer and groundhogs to birds and skunks! Gorgeous mountain views, secluded peaceful and quiet! (aside from the stomping loud neighbors in the condo above). P.S. Be prepared to drive at least 20 minutes away to find Walmart, food lion or any other everyday store... Besides the 7-Eleven at the entrance to the resort, which was very convenient!!! Overall great resort, highly recommend and will likely return!!!

The bed broke on the evening we were going to leave. The maintenance man who tried to help us was absolutely fantastic. He did what he could considering the late hour. However the main office never bothered to check in with us after I made the issue. We didn't expect anything major with recompensation or anything,but the thought would have been nice.

Check in takes a little bit and there was a miscommunication with the dates. We double checked with the front desk and they said it fine and they had the right dates. We walked into the room and saw a light fixture hanging from the ceiling. Then we wnet onto the deck and there was rotting boards that were not safe to be on. After furthing looking into the room it wasnt the cleanest either. We continued our stay and the next day we recieved a message saying we had checked out even though we had another night. After calling the front desk and them saying it was a glitch in the system we went back to our rooms to discover our keys had been deactivated. So we had to go the whole way back to the welcome center to get new keys. The staff wad helpful but it was very inconvenient to deal with all of this. Hopefully they fix things and clean it up a little better. Other than that we had a good stay

The bed broke on the evening we were going to leave. The maintenance man who tried to help us was absolutely fantastic. He did what he could considering the late hour. However the main office never bothered to check in with us after I made the issue. We didn't expect anything major with recompensation or anything,but the thought would have been nice.

Check in takes a little bit and there was a miscommunication with the dates. We double checked with the front desk and they said it fine and they had the right dates. We walked into the room and saw a light fixture hanging from the ceiling. Then we wnet onto the deck and there was rotting boards that were not safe to be on. After furthing looking into the room it wasnt the cleanest either. We continued our stay and the next day we recieved a message saying we had checked out even though we had another night. After calling the front desk and them saying it was a glitch in the system we went back to our rooms to discover our keys had been deactivated. So we had to go the whole way back to the welcome center to get new keys. The staff wad helpful but it was very inconvenient to deal with all of this. Hopefully they fix things and clean it up a little better. Other than that we had a good stay

Clean, quiet, comfortable, affordable. Loved it! We plan to come back!

Clean, quiet, comfortable, affordable. Loved it! We plan to come back!

The accomodations were good. Two concerns. 1) I coiuld not get the fireplace to work. That would have been nice to have in the cold weather at night. 2)

The accomodations were good. Two concerns. 1) I coiuld not get the fireplace to work. That would have been nice to have in the cold weather at night. 2)

My Husband and I really enjoyed this property. We picked this location for our Honeymoon and had a great time. The area was clean the house was perfect

My Husband and I really enjoyed this property. We picked this location for our Honeymoon and had a great time. The area was clean the house was perfect

This room felt dated and worn; although there are others that are nicer. Pool hours were not conducive to using the facility. Will probably not stay here again as I paid a huge resort fee and didn't use the resort at all.

This room felt dated and worn; although there are others that are nicer. Pool hours were not conducive to using the facility. Will probably not stay here again as I paid a huge resort fee and didn't use the resort at all.

The room looked clean, however there was a dead bug in one of the drawers in the kitchen, mouse droppings on the counter and in the kitchen sink and mosquitoes, spiders and a worm in the living room as there was a large gap under the front door. This was whole we were there, and no food was left out.

The room looked clean, however there was a dead bug in one of the drawers in the kitchen, mouse droppings on the counter and in the kitchen sink and mosquitoes, spiders and a worm in the living room as there was a large gap under the front door. This was whole we were there, and no food was left out.

The resort activities are great and the staff were friendly and responsive. The condo unit was clean and had everything we needed. However, the mattresses in the sofa beds are worn out and need replacement. The Direct TV connection was terrible, buffering constantly That aside, we look forward to returning.

The resort activities are great and the staff were friendly and responsive. The condo unit was clean and had everything we needed. However, the mattresses in the sofa beds are worn out and need replacement. The Direct TV connection was terrible, buffering constantly That aside, we look forward to returning.