Great stay, excellent staff and hotel

Great stay, excellent staff and hotel

All i can say is awesome

All i can say is awesome

First stay there and very impressive. Nice rooms and excellent staff. Will be back for sure. First rate.

First stay there and very impressive. Nice rooms and excellent staff. Will be back for sure. First rate.

Perfect week at this resort. Clean, quiet, comfortable room. Lovely outside gardens with fire tables for the cold evenings. Staff were friendly and helpful.

Perfect week at this resort. Clean, quiet, comfortable room. Lovely outside gardens with fire tables for the cold evenings. Staff were friendly and helpful.

Beautiful option for Campbell River. Lovely rooms and amazing dining option.

Beautiful property, great amenities and facilities. Pool, hot tub, corn hole and other games, fire tables! Beautiful rooms. My only complaint is not one the resort has control over- the construction site across the street is so loud. I had an ocean view room, I was hoping to enjoy my morning coffee on the balcony but it was SO loud even at 7:30am that it wasn’t enjoyable. Once that mess is done I’d love to come back.

Beautiful property, great amenities and facilities. Pool, hot tub, corn hole and other games, fire tables! Beautiful rooms. My only complaint is not one the resort has control over- the construction site across the street is so loud. I had an ocean view room, I was hoping to enjoy my morning coffee on the balcony but it was SO loud even at 7:30am that it wasn’t enjoyable. Once that mess is done I’d love to come back.

We arrived at this hotel at 6:00 and our room was not ready.it was 2 hours after check-in. They did the official check-in process, offered a free drink in the lounge and a downgrade of a room. They had no idea when the room would be ready. We did not take the downgrade. We were very tired and frustrated and as they didn’t really know when the room would be ready, we decided to take a ride into Campbell River and check out the area. They said they would call when it was ready. As we left the hotel, they put a hold on our credit card for I think $600 for an incidentals for a room we didn’t have nor could they tell us when we would have it. It added insult to injury. We didn’t get a phone call but returned at 8:00 to find “ Oh we were just going to call you. It’s ready. If you want that drink you have to go to the lounge in the fine dining establishment not the casual eating area .” So basically we got nothing for not having the room we paid for for 4 hours. Wonder how much they would charge me if I checked out 4 hours late. The hotel is brand new so it is beautiful. The room is big and spacious. The view of the water is from far away- you are not seeing any wildlife from here. It does not have a Vancouver Island feel but more an Arizona golf resort feel. There i construction across the street and a lot of traffic noise if you sit on the balcony. The staff never greets you. The manager never contacted us. They informed as I was checking out that they charge us for water.

We arrived at this hotel at 6:00 and our room was not ready.it was 2 hours after check-in. They did the official check-in process, offered a free drink in the lounge and a downgrade of a room. They had no idea when the room would be ready. We did not take the downgrade. We were very tired and frustrated and as they didn’t really know when the room would be ready, we decided to take a ride into Campbell River and check out the area. They said they would call when it was ready. As we left the hotel, they put a hold on our credit card for I think $600 for an incidentals for a room we didn’t have nor could they tell us when we would have it. It added insult to injury. We didn’t get a phone call but returned at 8:00 to find “ Oh we were just going to call you. It’s ready. If you want that drink you have to go to the lounge in the fine dining establishment not the casual eating area .” So basically we got nothing for not having the room we paid for for 4 hours. Wonder how much they would charge me if I checked out 4 hours late. The hotel is brand new so it is beautiful. The room is big and spacious. The view of the water is from far away- you are not seeing any wildlife from here. It does not have a Vancouver Island feel but more an Arizona golf resort feel. There i construction across the street and a lot of traffic noise if you sit on the balcony. The staff never greets you. The manager never contacted us. They informed as I was checking out that they charge us for water.

They definitely need some housekeeping staff, 1 1/2 hours wait to get into room. Did comp us a drink in bar . Said would email me receipt after housekeeping had been in at checkout, still haven't received 5 days later, beautiful place overall

They definitely need some housekeeping staff, 1 1/2 hours wait to get into room. Did comp us a drink in bar . Said would email me receipt after housekeeping had been in at checkout, still haven't received 5 days later, beautiful place overall

This property had everything you need to have a great night away the staff was amazing food at the steakhouse top notch and golfing right at your finger tips such a great experience

This property had everything you need to have a great night away the staff was amazing food at the steakhouse top notch and golfing right at your finger tips such a great experience