perfect location, excellent breakfast, very efficient staff

perfect location, excellent breakfast, very efficient staff

Well price, nice hotel. More attention to detail would be good. Curtains didn't fit the window and kept falling off the rails. Breakfast could be better. More choice and more substantial would be nice, but that is just an English culture thing..

Well price, nice hotel. More attention to detail would be good. Curtains didn't fit the window and kept falling off the rails. Breakfast could be better. More choice and more substantial would be nice, but that is just an English culture thing..

They staff was helpful and friendly.

They staff was helpful and friendly.

The hotel is nice, the rooms are fine. Although the lift is the slowest lift I have ever been in. Some of the reception staff were a little unwelcoming, a bit grumpy - a smile would help. I was made to feel an inconvenience asking some of them for help. My room was very cold, I mentioned it twice and nothing was done until the third time After another cold night, I had to insist on something being done. I was eventually given another room which was fine. My towels were not changed, so when I returned to my room on Thursday evening I had dirty wet towels on my bathroom floor. I had to ask for them to be changed. When I returned that night, new towels were on my bed, but the wet dirty towels were still on my bathroom floor! Not great attention to basic detail. I was refused an invoice when checking out, with seemingly little effort to provide a solution, which caused me inconvenience and time to try to request one when I arrived back in the UK Here's the email response I got, which makes little sense to man nor beast. Hello Mr Paul, Sorry for the inconvenience , But you booked your reservation on hotelbeds,so the invoice is on 0, We can*t give you any invoice,just on the price 0! Have a nice day! I would stay again, but it would have to be a hugely improved service for me to stay a third time and beyond. I will be traveling to Chisinau frequently in 2023.

The hotel is nice, the rooms are fine. Although the lift is the slowest lift I have ever been in. Some of the reception staff were a little unwelcoming, a bit grumpy - a smile would help. I was made to feel an inconvenience asking some of them for help. My room was very cold, I mentioned it twice and nothing was done until the third time After another cold night, I had to insist on something being done. I was eventually given another room which was fine. My towels were not changed, so when I returned to my room on Thursday evening I had dirty wet towels on my bathroom floor. I had to ask for them to be changed. When I returned that night, new towels were on my bed, but the wet dirty towels were still on my bathroom floor! Not great attention to basic detail. I was refused an invoice when checking out, with seemingly little effort to provide a solution, which caused me inconvenience and time to try to request one when I arrived back in the UK Here's the email response I got, which makes little sense to man nor beast. Hello Mr Paul, Sorry for the inconvenience , But you booked your reservation on hotelbeds,so the invoice is on 0, We can*t give you any invoice,just on the price 0! Have a nice day! I would stay again, but it would have to be a hugely improved service for me to stay a third time and beyond. I will be traveling to Chisinau frequently in 2023.

Perfect location in the middle of the city. Close to all. Beautiful view from the room. Very friendly staff and always available. Very rich breakfast. Highly recommend it.

Perfect location in the middle of the city. Close to all. Beautiful view from the room. Very friendly staff and always available. Very rich breakfast. Highly recommend it.

Excellent service and fantastic Staff. thank you.

Excellent service and fantastic Staff. thank you.

The hotel was in excellent condition and near the heart of Chișinău. I had an excellent view!

The hotel was in excellent condition and near the heart of Chișinău. I had an excellent view!

Location of the hotel is excellent. Service was very good, with a nice accommodating bar :-)

Location of the hotel is excellent. Service was very good, with a nice accommodating bar :-)

Good situated, average breakfasts but sufficient.

Good situated, average breakfasts but sufficient.

Good boutique hotel. Staff is friendly, although English is a challenge.Some of the room furniture is beyond end of life, and a bit stained - but overall the hotel is better than average. Good value for money.

Good boutique hotel. Staff is friendly, although English is a challenge.Some of the room furniture is beyond end of life, and a bit stained - but overall the hotel is better than average. Good value for money.

nice friendly hotel in a quiet area nice breakfast and very warm

nice friendly hotel in a quiet area nice breakfast and very warm

Nice hotel. Good breakfast. Friendly staff. Good wifi.

Nice hotel. Good breakfast. Friendly staff. Good wifi.

Fine gym and sauna

Fine gym and sauna

I really wish I could give Jazz Hotel a good review, I really do. First of all, even though my airport shuttle was overpriced (4x the price of a taxi), I wanted to like Jazz since my driver was nice. But that interaction was probably the only positive one I had at Jazz with their staff. Where to begin: front staff is rude and gives conflicting information. Air-conditioning is WEAK. Hallways are NOISY and rooms are not properly insulated from the noise. And finally, the kicker. This horrible place decided to charge me TWICE for my stay. Even though I showed them my confirmation that I had paid online, they would NOT LET ME LEAVE UNTIL I PAID AGAIN. Not only was this HORRIBLY offensive, they had the wrong number for my credit card on file, and ran it numerous times before telling me that MY CARD had insufficient funds. I check the number, tell them it's wrong, and they tell me I must have given them the wrong information. Help me, Jesus...stay away from this ridiculous place and their administrative shortcomings.

I really wish I could give Jazz Hotel a good review, I really do. First of all, even though my airport shuttle was overpriced (4x the price of a taxi), I wanted to like Jazz since my driver was nice. But that interaction was probably the only positive one I had at Jazz with their staff. Where to begin: front staff is rude and gives conflicting information. Air-conditioning is WEAK. Hallways are NOISY and rooms are not properly insulated from the noise. And finally, the kicker. This horrible place decided to charge me TWICE for my stay. Even though I showed them my confirmation that I had paid online, they would NOT LET ME LEAVE UNTIL I PAID AGAIN. Not only was this HORRIBLY offensive, they had the wrong number for my credit card on file, and ran it numerous times before telling me that MY CARD had insufficient funds. I check the number, tell them it's wrong, and they tell me I must have given them the wrong information. Help me, Jesus...stay away from this ridiculous place and their administrative shortcomings.

Bad internet connection

Bad internet connection

It was a good experience staying at this hotel. The staff was friendly and spoke English.

It was a good experience staying at this hotel. The staff was friendly and spoke English.