Lovely return visit to the Valais , staff lovely , great facilities, so chilled , will definitely return again !

Excellent location

Pro : hotel by the sea , fab staff , really perfect place to stay . Cons : showers and bathroom ergonomics need thinking about and a mirror for on coming traffic on the very busy corner where pedestrians cross to reach the beach .

Lovely palace to stay, clean and tidy staff can’t do enough for you.

We stayed at the Valais in late September/early October this year, & had a wonderfully relaxing & enjoyable week. The hotel is right on the beach, which is sandy, & the sea is shallow for a long way out, making it very safe for swimming. We particularly enjoyed the "beach butler" service, which meant we could eat lunch & get drinks without ever moving from our sunbeds, & breakfast on the terrace with a perfect beach view. The hotel itself is clean, modern & comfortable, & there are multiple screens in the bar showing all the football games you could want. It was never noisy though, & the location away from the main village is very peaceful. We found a lovely taverna "Neraida" just two minutes' walk away near the little harbour, with a very traditional Greek menu & a beach view perfect for watching the sun set behind the mountains opposite. We ate there most nights. The main village is a five-ten minute walk away if you fancy more variety, but most of the eateries there seem more "touristy" & less Greek. The hotel has a pool & a variety of watersports & boat trips on offer, although we didn't make use of them. The staff are friendly & couldn't do enough to make sure we were well looked after. We would like to thank Julie, Katerina, Christos & especially Riz who was so helpful when my partner managed to injure himself one night - NOT the fault of the hotel by the way! We would definitely stay there again.

Location close to beach and village was great. Staff were great. Hard to find the receptionist, she was never at the desk. Didn't like all the extra charges for loungers ans air con.. Very noisy if you are in a room opposite the Mill Bar. music VERY loud didn't stop till 1:00 AM most nights.

The reception was a failure. Person at the reception did not make us feel welcome, no nice words, no advices, nobody showed and explained the room and helped to bring the luggage. But the critical point was, that we did not get any information that the air condition is not included and needs to be activated and payed separately. What's the first thing if you arrive in the hotel room after 6 hot hours travel from Athens, you trying to start the Air condition.. Under pressure by angry wife in the Hotel room (Air condition is very important for her and reason to start marriage crisis), I go back to reception, nobody there, going to the pool and talking to the waiter (sorry too lose my countenance there). Beside this and the too small bed, no complaints, very good value for the money! Everything very clean and well maintained, nice quiet location, good friendly service in the restaurant/pool area, walking distance too many bars and restaurants, but don't expect party, its a beautiful relaxed family and couple vacation place. However, the start is everything, in Athens we had an ugly room but we did not care because the receptionist who brought our luggage to the room was extremely friendly and helpful.

Lovely hotel, by the sea. Excellent facilities, friendly staff that really looked after me, food very good. Would thoroughly recommend!