Location

Uncomfortable beds No spare bed sheets as it was hot and duvet too heavy Unkempt garden House not clean enough Oven very dirty

We had not received the key code from booking.com, the hosts were incredibly helpful and supportive and fixed this problem late at night with no issues. Thank you.

The host was vey supportive and house was clean and well presented

Nothing

location to the conference centre was excellent, owner is contactable for any reasons needed and very friendly, this is my second stay at this property

Quick and easy check in. Very well-equipped kitchen. Lots of lovely touches - tea, coffee, sugar, salt, butter, jam, milk. Nicely furnished house. Slippers provided to ensure no shoes upstairs. Allocated parking space. Good location. Very quick responses from agent.

The Wi-Fi did not work during my 4 night stay, despite calls back and forth to try and get it sorted including the agent contacting the service provider. This also meant the tv was limited to standard channels only - no Freeview etc. The mattresses on the beds were uncomfortable with the springs coming through. The pillows were all lumpy. The toilet in the bathroom was so stained I bought bleach to clean it. There are no controls for the heating in the house. The radiators went off at 7pm - I arrived back from work at 6.30pm - so I was cold all evening. It was warm in the morning.

location to theatre

nothing, all good

Plenty of room

smelt very musty. outside grubby. not enough comfortable chairs for relaxing. just looked a bit ‘tired’

proximity to conference centre

unclean, cooler not working. dirty pms in oven. dirty garden furniture. lumpy single beds. hair in bath plug hole. mould in bathroom. no hairdryer or welcome pack. sofa bed broken. dining chair broken.