Respectful staff

1)The first night, we asked to change room si nce there was a non-stop deep humming sound in the room. (It was not the AC or the fridge) which kept us awake. The second night, we were so frustrated by another buzzing noise from the ceiling and a noisy ice machine that we decided to return home in the middle of the night.... exhausted from the lack of sleep. 2) The water faucet was leaking, which explained why the sink counter was always wet. 3) In the second room, the bed made a banging noise, probably due to a loose board under the mattress. We had stayed many times at the Comfort Inn in Pointe-Claire, and we always had a positive experience, but not this time. It looks like we'll have to keep looking for a better hotel the next time we go to Pointe-Claire.

Accès facile et l’excellent petit déjeuner

We stay here often. Always find the staff very nice, helpful, courteous. Breakfast is very good and the lady making arrangements was very helpful. Comfort Inn has nice, clean rooms. Atmosphere is very good.

Nothing to complain, but I think Prices have gone up real high.

Breakfast was good and most importantly a waffle maker. Room was clean, decent and presentable. more than enough available towels. other amenities inside the room were functional.

pillows were not the most comfortable and has a manly odor left on it. more than enough available pillows.

L’accueil du personnel. Super déjeuner.

Le chauffage inadéquat

Liked the room - it was very clean.

Breakfast area was too crowded.

Upper floor, breakfast, phone charger in the room, location, close to everything. Beds were very clean and comfortable. Staff were very helpful and very, very friendly. Want to give an extra shoutout to Chantal who went out of her way to deliver my eggs at breakfast on Friday morning. Thanks so very much to her as she did not have to do that for me!

Bathroom had black alongside the base of the bathtub and baseboard. Bathroom fan made so much noise I thought it might just fly off the wall. Windows and curtains could be cleaner. Also, did not like the fact that there seemed to be a hockey team staying at the hotel and many of them (including the adults) had items lying on the walk way outside their patio doors (their clothes, towels, skates, etc.) making it difficult to pass by many times. The teenaged boys would also play ball in the parking lot and I was afraid they would hit my car at any time.

The breakfast was good…the hours could be a little longer.

They state in their description that they have an airport shuttle, but that is not accurate. You have to take a cab, and they only pay so much toward it. It was a bit confusing when we got to the airport, causing unnecessary stress as we tried to find our way in an unfamiliar place. It worked out fine, but I felt that this was a bit misleading. We were tired from travelling all day and didn’t need the added frustration.