Location to job site.

The bed had a spring almost popping through it.

Staff were great, room was clean and bright, pool facilities are amazing! Keurig in the room was a great touch! Excellent value!

Poool, hot tub

Price. Great hotel for families with small kids and junior sports teams.

First room they gave me handnt been cleaned. Was a little worried about my vehicle overnight given the people sitting around outside at 11pm at night. Fortunately they had a security guard in a car on patrol.

Location and price

Atmosphere

Clean rooms, comfy bed, fun water slide and pool

Pools had schedules and not open/ available all day

Staff polite and friendly

Hot tubs need better jets

Very nice Waterpark. The restaurant is also very good and convenient.

There's nothing I didn't like

The size of the room and there was plenty of supplies...towels especially 😃

Easier access to the jacuzzi tub in the room.

The waterslides

A regular kettle for tea (pods are wasteful)

It was close to where I needed to be and cheap

The fire alarm was constantly going off in our hallway, even after staff turned it off and “fixed” it twice. The elevator stank like wet unwashed dog and I don’t think the carpet in it has ever been dry

I loved the staff and the great rooms.

got a room outside the water slide but didn’t have access to the water slide on second floor. moose without access. oh and our neighbour who shared the balcony was rude.

Pool was nice for my children

Tv wasn't working, went to the front desk to fix it. no one came. Wifi was horrible, we weren't able to connect.

Noisy

nothing at all I as very loud and uncomfortable!!!!

I will never book on booking.com again!!! I was put in a card theme room and I did not book that so never again I’m deleting that app. the room was damp and beds were hard. the bathroom was filthy and not cleaned properly. the tub had hair in it from prior guests. I will NEVER book on booking ever again!!!!!! switch to trivago

the property was in poor condition and needed updating!

the property was on poor condition and needed to be updated. the front end staff weren’t very professional or helpful.

We had supper, I don’t believe it was continental breakfast… food was good ..

Check in staff was good, the guy on the night staff was not !! The elevator decided to quit while I was out, come back there was no signage on the elevator… tried a different elevator it would not go to the 4th floor.. went to the front desk the guy said elevator is down.. told him I tried a different one he just said u can’t go there it’s a locked floor!! I said my room is on that floor? A lady came over said to use the other elevator and get off on the 3rd floor and take the stairs!!! Hmm, as I am in knee brace that was not what I wanted to hear!! Get up in the morning elevator is still not working no signs on the elevator in the 4th floor to say elevator is not working… so I walked down to the 3rd floor and used the elevator… when I checked out the morning staff was there I asked them to please go put a sight on the 4th floor to let people know it’s still not working.. he agreed… the bathroom has no fan.. the tap in the room to shower is so hard to pull up it leaks out the faucet so not great pressure in the shower… and I also let them know at the front desk to please take the beer box out from behind the tv for the next persons stay… as it was there when we checked in!

Great location 

there was multiple charges to my credit card, and it took over a week to get my money back. I had to go back there and show them so they could fix the problem.

Check in and out was easy

I had my sons birthday party there, and all of the kids, including other children around that were not part of my party, all began coughing. It was as though the pool was over chlorinated and causing irritation in everyone's throats. I also don't agree that a balcony pool view room should be the same as a walk out pool room. I stayed in the walk out one last year for the same price as the balcony but its more inconvenient getting to the pool.

location

Was clean friendly 👌 staff

At1245 am some person came it our room when we sleeping 😴 rude awaking complained to staff at checkout 😒 room 151 thy offered free breakfeast had no time had to check a flight out