I really loved the heated pool and hot tub. I appreciated having the fridge in my room as well.

The thermostat was broken and there was a portable air conditioning unit in my room that wouldn’t work. It got so hot in our room that I had to call the front desk. Our thermostat was stuck on heat and when the maintenance man shut the heat off and got the air conditioner running, it was hard to sleep because it kept making a loud puttering sound. Also, the price charged to my card was more than what I’d booked it for.

It felt like home, Everyone was friendly and the breakfast was great.

Great breakfast. And staff

Unfortunately we found the pull out couch really old. Didn’t not have extra duvet for bed. Also unless you stay for more than 4 night they don’t come in to clean. Also we found bed bugs. On our second night. The staff were very helpful.

Very well prepared

The price

I loved everything that was prepared. Thank you

The property is easily accessible off of main highway (401). The location to the Whitby Go Station is excellent to take into Toronto. It is a quick 2 min drive over the 401 Highway. Couple restaurants near by for food, otherwise the suites have cooking facilities to do your own meals. On site pool for the kids. Breakfast buffet with standard breakfast fare. Depending on time, it can be crowded. Different arrangements of chairs at tables makes it awkward to eat ie: no backs, low slung/deep cushioning. Kids had to kneel on the seats to eat breakfast. The curtains are great for blocking out any ambient street lighting. Staffing was friendly.

Although clean, the room has been trampled. This is the 3rd time I've stayed at this site. First time was on my own and 2nd/3rd was with family. Each time there was a broken toilet paper holder in the washroom. The door handle to the washroom on 2 of the visits had been replaced with something smaller as though they were previously broken. This last time the door wouldn't secure in any shape or form. The pull out bed was atrocious and has seen better days. My 8 year old chose to sleep on the hard floor the first night and then the couch cushions the second. Springs felt everywhere. An oversight possibly, but I was double charged for the stay. Upon check in reception acknowledge payment through Booking.com. My departure bill showed that they charged my card a second time. It was retracted but they wouldn't provide an updated receipt, they just said the charge was reversed and to watch for it on my statement.

Breakfast could have had all choices available until the end of serving.

Good breakfast, great location

Bathroom door had a major squeek and would not close