Clean

No room clean service each day. My wife had to make bed and remove trash. Not a good experience

Pool

STAFF WAS SUPER RUDE. AND HOISE KEEPING STOLE MY DAUGHTER 300 APPLE WATCH!!!!

Klantenservice

Zeer oud en versleten kamer, airco maakt extreem veel lawaai

La propreté, le côté luxueux.

Ce serait bien d’avoir un frigo dans la chambre.

The bed was very comfortable, and I also liked the brand of products you have in the bathroom. The employee at check out this morning was very friendly and helpful.

One of the main reasons why I booked this hotel over others in the area was because of your pool. It is open until 8pm. We arrived at your hotel to check in at 6:45, which should have given my daughter a good solid hour using the pool. When we walked in though, there were 14 people in line ahead of us to check in and only one employee working. It took 45 minutes in line to finally check in. We didn’t get checked in until close to 7:30. I asked the employee if they would be able to keep the pool open for a bit longer than normal since we didn’t get to use it due to you having 1 employee working and she said no. That was super frustrating. The other thing I didn’t like about the property is that when we finally got to our room, there were 2 huge wet spots on the carpet. Almost like parts of the carpet had been soaked by something. I have no idea what it was, but it was super gross. I called down to the front desk to see if there was a different room that didn’t have a wet carpet, but since the one employee was probably still checking people in, no one picked up. I gave up and we just avoided those areas of the carpet.

Hotel is aged and outdated. Things are kind of worn out. But then again they are in the middle of remodeling.so things will probably be better. The staff was very friendly and the location is great.

Breakfast ends earlier than what was said on the website. But I was told that that will be corrected. Gate to get out of the parking lot is a little finicky. But there is plenty of parking.

The location was perfect for why we were there

The staff were rude, they didn’t clean our room and didn’t give us fresh linen. When we called to talk to guest services they interrupted us in the middle of our conversation and transferred us to a number that didn’t work. This was by far the worst hotel experience I’ve ever experienced! The worst place to go! It looked as if the hotel had a flood because they had floor fans all over the place!

Good Job